Social Prescribing Link worker

Coventry And Rugby GP Alliance

The closing date is 01 December 2024

Job summary

We are looking to recruit to the post of Social Prescribing link worker, to work within our primary care network in North Warwickshire Rural PCN, which covers the areas of Tamworth/Kingsbury/Coleshill and Nuneaton. The primary area of work would be in the Tamworth/Kingsbury/Coleshill area. This role involves working in a multi-disciplinary healthcare team, providing 1:1 personalised support to people who are referred to them by team members and local agencies.

This is a varied and interesting role in a developing area and would suit someone who likes new challenges and a diverse working environment, involving a number of stakeholders. The person would enjoy working across multiple environments including GP surgeries, visiting people at home and supporting people into community activities and events. Being proactive and adaptable to changing situations is a must for this role.

You must be a good listener, have time for people and be committed to supporting local communities to care for each other. You should have experience of working positively with people facing complex social and emotional challenges.

Interviews to be held w/c 9th December 2024

*The role will require patient facing work in a GP surgery, community setting or remote visiting. *

*THIS ROLE REQUIRES YOU TO HOLD A DRIVING LICENCE AND HAVE ACCESS TO A VEHICLE, PLEASE ONLY APPLY IF YOU MEET THIS CRITERIA*

Main duties of the job

Social prescribing empowers people to take control of their health and wellbeing through referral or direct access to non-medical link workers who give time, focus on what matters to me and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support.

Social prescribing can help to strengthen community and personal resilience and reduces health inequalities by addressing the wider determinants of health, such as debt, poor housing, and physical inactivity, by increasing peoples active involvement with their local communities. It works particularly well for people with long-term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.

You must be a good listener, problem solver, have time for people, and be committed to supporting local communities to care for each other. You should have experience of working with people facing complex social and emotional challenges. You will have great interpersonal skills in supporting people, community groups and local organizations. If you enjoy a job where every day will bring something different, can adapt well to changing situations, and like the challenge of working with a diverse client group this will be a rewarding job for you.

About us

The Coventry and Rugby GP Alliance is a private company limited by shares, wholly owned by local Coventry and Rugby GP practices. As a GP led organisation, we represent 54 GP practice shareholders and cover nearly 420,000 patients. We describe our work in terms of Supporting, Innovating, Developing and Educating - we are on the S.I.D.E. of general practice and we have developed our Operational Plan to describe what we do to ensure that we continue to deliver high quality, accessible and responsive services for both practices and patients.

We have identified key areas that we will focus on to build upon and improve our existing services. These are our Strategic Priorities:

  • Clinical Service Improvement & Delivery
  • Clinical Innovation
  • Primary Care Development Practice and Network Support
  • Training and Education
  • Integrated Care
  • Good Governance

The CRGPA offers excellent company benefits including:

NHS company pension,

Occupational sick pay

Annual leave 27 days a year plus bank holidays, rising to 33 days after 10 years.

Vivup Scheme including Employee Assistance Programme and various discounts to national retailers and NHS

Date posted

22 November 2024

Pay scheme

Other

Salary

£29,970 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0046-24-0080

Job locations

1 The Boiler House, Electric Wharf

Sandy Lane

Coventry

CV1 4JU


Job description

Job responsibilities

  • Knowledge of the personalized care approach and providing personalized support
  • Work alongside individuals to identify goals and formulate simple care plans to support their wellbeing.
  • Meet people on a one-to-one basis, making home visits where appropriate within organizations policies and procedures. Give people time to tell their stories and focus on what matters to me. Build trust and respect with the person, providing non-judgmental and non-discriminatory support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a persons assets.
  • Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
  • Work with the person, their families and carers and consider how they can all be supported through social prescribing.
  • Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
  • Work with individuals to co-produce a simple personalized support plan to address the persons health and wellbeing needs based on the persons priorities, interests, values, cultural and religious/faith needs and motivations including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
  • Where appropriate, physically introduce people to culturally appropriate community groups, activities, and statutory services, ensuring they are comfortable, feel valued and respected. Follow up to ensure they are happy, able to engage, included and receiving good support.
  • Build relationships with key staff within the PCN, attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing.
  • Be proactive and work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
  • Provide teams within the PCN with regular updates about social prescribing, including training for their staff and how to access information to encourage appropriate referrals and seek regular feedback.
  • Organize and prioritize workload
  • Support community groups and VCSE organizations to receive referrals
  • Work collectively with all local partners to ensure community groups are strong and sustainable, identifying gaps in provision of services in the community.
  • Data capture: The post holder is responsible for maintaining accurate records using the Practices Clinical System.

Job description

Job responsibilities

  • Knowledge of the personalized care approach and providing personalized support
  • Work alongside individuals to identify goals and formulate simple care plans to support their wellbeing.
  • Meet people on a one-to-one basis, making home visits where appropriate within organizations policies and procedures. Give people time to tell their stories and focus on what matters to me. Build trust and respect with the person, providing non-judgmental and non-discriminatory support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a persons assets.
  • Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
  • Work with the person, their families and carers and consider how they can all be supported through social prescribing.
  • Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
  • Work with individuals to co-produce a simple personalized support plan to address the persons health and wellbeing needs based on the persons priorities, interests, values, cultural and religious/faith needs and motivations including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
  • Where appropriate, physically introduce people to culturally appropriate community groups, activities, and statutory services, ensuring they are comfortable, feel valued and respected. Follow up to ensure they are happy, able to engage, included and receiving good support.
  • Build relationships with key staff within the PCN, attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing.
  • Be proactive and work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
  • Provide teams within the PCN with regular updates about social prescribing, including training for their staff and how to access information to encourage appropriate referrals and seek regular feedback.
  • Organize and prioritize workload
  • Support community groups and VCSE organizations to receive referrals
  • Work collectively with all local partners to ensure community groups are strong and sustainable, identifying gaps in provision of services in the community.
  • Data capture: The post holder is responsible for maintaining accurate records using the Practices Clinical System.

Person Specification

Experience

Essential

  • Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement, supporting vulnerable groups; (including unpaid work)
  • Experience of supporting people, their families and carers in a related role (including unpaid work)
  • Experience of managing a caseload of individuals
  • Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community groups
  • Experience of data collection and using tools to measure the impact of services
  • Experience of partnership/collaborative working and of building relationships across a variety of organisations
  • Experience of completing holistic person-centred care planning assessments
  • Experience of reflective practise and understanding its important
  • Experienced and confident in the delivery of lifestyle change interventions
  • Knowledge of the personalised care approach

Desirable

  • Local knowledge of VCSE and community services in the locality

Qualifications

Essential

  • Applicants educated to a minimum NVQ level 3 in a relevant subject area or similar level or equivalent qualification.
  • Demonstrable commitment to professional and personal development

Desirable

  • Level 6 qualification, degree or equivalent
  • Training in motivational coaching and interviewing or equivalent
Person Specification

Experience

Essential

  • Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement, supporting vulnerable groups; (including unpaid work)
  • Experience of supporting people, their families and carers in a related role (including unpaid work)
  • Experience of managing a caseload of individuals
  • Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community groups
  • Experience of data collection and using tools to measure the impact of services
  • Experience of partnership/collaborative working and of building relationships across a variety of organisations
  • Experience of completing holistic person-centred care planning assessments
  • Experience of reflective practise and understanding its important
  • Experienced and confident in the delivery of lifestyle change interventions
  • Knowledge of the personalised care approach

Desirable

  • Local knowledge of VCSE and community services in the locality

Qualifications

Essential

  • Applicants educated to a minimum NVQ level 3 in a relevant subject area or similar level or equivalent qualification.
  • Demonstrable commitment to professional and personal development

Desirable

  • Level 6 qualification, degree or equivalent
  • Training in motivational coaching and interviewing or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Coventry And Rugby GP Alliance

Address

1 The Boiler House, Electric Wharf

Sandy Lane

Coventry

CV1 4JU


Employer's website

https://www.coventryrugbygpalliance.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Coventry And Rugby GP Alliance

Address

1 The Boiler House, Electric Wharf

Sandy Lane

Coventry

CV1 4JU


Employer's website

https://www.coventryrugbygpalliance.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Date posted

22 November 2024

Pay scheme

Other

Salary

£29,970 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0046-24-0080

Job locations

1 The Boiler House, Electric Wharf

Sandy Lane

Coventry

CV1 4JU


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