Job summary
At Health
Innovation East we believe that great ideas only make a difference for our
health when they are put into practice.
Health
Innovation East is the innovation arm of the NHS in the East of England. Our team of
clinicians, clinical scientists, commercial and NHS experts works with
pioneering start-ups, universities, global corporates and the NHS to ensure
that the best innovations in health and care reach the people and places where
they deliver the most benefit.
The Patient
Safety Collaborative Team leads on the delivery of quality improvement (QI)
programmes in line with NHS Englands National Patient Safety Strategy. This
includes working primarily with local NHS organisations to support teams to
undertake QI projects to improve outcomes for patients, families, and carers.
The team is currently working on five national patient safety improvement
programmes including maternity and neonatal safety, systems safety, Marthas
Rule and managing deterioration, medicines safety and perinatal culture and
leadership.
The
Advisor will be responsible for supporting Senior Improvement Leads, primarily by
providing hands-on QI support to the health and social care teams we work with,
being able to translate QI methodology into practice, and working as a key
member of the PSC Team. You will both be confident supporting teams with a
variety of QI interventions, and willing to develop your QI teaching skills.
Main duties of the job
The
Advisor will provide project management support to ensure successful project
delivery with measurable outcomes. The post holder will be expected to
undertake programme / project management activities to ensure compliance with
corporate and organisational requirements for project delivery and achievement
of the desired outcomes for the programme.
The
postholder will be required to work flexibly and adapt to the changing needs of
the patient safety team and wider organisation. This may include working on
consulting projects from bid writing and proposal development to delivery of
costed projects for a range of NHS and social care partners.
Given the range of
projects, the post will be varied in nature and would suit someone who enjoys
working on different types of projects. However, post-holders will be required
to:
Show adaptability to different types of work
Take a flexible approach, recognising that projects, activities and
tasks will be varied
Demonstrate an aptitude for learning about new areas quickly
Write reports to a high standard in different styles for different
purposes and audiences
Engage with project stakeholders and demonstrate an ability to build
excellent working relationships
Monitor timely project progress and ensure successful completion of
projects
Track progress of ongoing service improvements to agreed timescales and
produce monthly highlight reports
About us
Health Innovation East is fully committed to being an inclusive employer, affording equity of opportunity and welcoming applicants from broad and diverse backgrounds. Staff at Health Innovation East have come together to co-produce our values and expected behaviours. Our values focus on providing trusted expertise, being inclusive, kind and collaborative in all our working relationships and implementing innovations that truly matter to our communities and partners.
We are looking for colleagues who share not only our values but also our enthusiasm and commitment to making a difference for our communities. We are united by being dynamic, curious, creative and adaptable. We appreciate the value of evidence and also enjoy trying new and different approaches to solving problems and are comfortable with ambiguity and unanticipated challenges.
Benefits of working at Health Innovation East
As
part of the benefits package, Health Innovation Easts employees are entitled
to 27 days of annual leave plus bank holidays (pro rata for less than wholetime
equivalent) and are offered a company pension (employer contribution up to 10%
of annual salary) as well as a cycle to work scheme. In addition, after passing
probation, all employees are covered for life insurance, which also allows
access to a broad well-being programme which is fully confidential.
Job description
Job responsibilities
Key responsibilities
To
deliver on projects under the supervision of Senior Improvement Advisor and the
Director of Patient Safety. This may involve any of the combination of elements:
o
Provide practical hands-on support to teams undertaking QI projects
o
Provide
training in QI methodologies to build local capacity and capability, supporting
teams to deliver sustainable projects.
o
Promote
improvement work being underpinned by latest evidence, demonstrating impact and
effectiveness through well-defined measures and outcomes.
o
Support
the team to build the will for change and engage stakeholders.
o
Model
a collaborative and influencing style of working, negotiating with others to
achieve the best outcomes.
o
Support
teams to analyse their data and use the findings to inform local project,
process change and redesign.
o
Collate
complex information about QI projects and contribute to presentations to be
delivered to stakeholders in a formal setting, such as regional networks and
learning events.
Across all
our projects, the following core responsibilities apply:
Writing
monthly internal highlight reports.
Maintaining
and updating project plans (including key milestones, risks, assumptions,
issues and dependencies) and escalating concerns to the programme manager as
appropriate.
Developing
excellent working relationships with the client and other external stakeholders
as required.
You
may also be asked to support bid writing and developing compelling proposals
for paid work.
Corporate and personal responsibilities
Promote equal opportunities and affirm that staff, colleagues, patients, and others who encounter Health Innovation East are afforded equality of access, experience and outcomes.
Observe Health Innovation Easts equity, diversity and inclusion pledges in every aspect of your work, avoiding any behaviour which discriminates against colleagues, potential employees, patients, or partners on any grounds
Uphold and promote the organisations values
Work flexibly and collaboratively with others to achieve the organisations goals and support its values
Support the organisation in creating an environment that values risk management and promotes the highest standards of health and safety for Health Innovation Easts employees, supported by policies and procedures as appropriate
Ensure up to date knowledge is maintained and comply with current data protection laws and company data protection and confidentiality policies and procedures
Ensure that we only operate within our remit of not offering clinical advice
Adhere to all company policies and procedures and any applicable legislation
Job description
Job responsibilities
Key responsibilities
To
deliver on projects under the supervision of Senior Improvement Advisor and the
Director of Patient Safety. This may involve any of the combination of elements:
o
Provide practical hands-on support to teams undertaking QI projects
o
Provide
training in QI methodologies to build local capacity and capability, supporting
teams to deliver sustainable projects.
o
Promote
improvement work being underpinned by latest evidence, demonstrating impact and
effectiveness through well-defined measures and outcomes.
o
Support
the team to build the will for change and engage stakeholders.
o
Model
a collaborative and influencing style of working, negotiating with others to
achieve the best outcomes.
o
Support
teams to analyse their data and use the findings to inform local project,
process change and redesign.
o
Collate
complex information about QI projects and contribute to presentations to be
delivered to stakeholders in a formal setting, such as regional networks and
learning events.
Across all
our projects, the following core responsibilities apply:
Writing
monthly internal highlight reports.
Maintaining
and updating project plans (including key milestones, risks, assumptions,
issues and dependencies) and escalating concerns to the programme manager as
appropriate.
Developing
excellent working relationships with the client and other external stakeholders
as required.
You
may also be asked to support bid writing and developing compelling proposals
for paid work.
Corporate and personal responsibilities
Promote equal opportunities and affirm that staff, colleagues, patients, and others who encounter Health Innovation East are afforded equality of access, experience and outcomes.
Observe Health Innovation Easts equity, diversity and inclusion pledges in every aspect of your work, avoiding any behaviour which discriminates against colleagues, potential employees, patients, or partners on any grounds
Uphold and promote the organisations values
Work flexibly and collaboratively with others to achieve the organisations goals and support its values
Support the organisation in creating an environment that values risk management and promotes the highest standards of health and safety for Health Innovation Easts employees, supported by policies and procedures as appropriate
Ensure up to date knowledge is maintained and comply with current data protection laws and company data protection and confidentiality policies and procedures
Ensure that we only operate within our remit of not offering clinical advice
Adhere to all company policies and procedures and any applicable legislation
Person Specification
Knowledge and Understanding
Essential
- Good working knowledge of improvement methodologies and application within health and/or social care settings.
- Good working knowledge of project management and risk management best practice.
Desirable
- Awareness of strategic challenges facing the NHS (with a working knowledge of Eastern region preferred)
Qualifications
Essential
- Educated to degree level in relevant subject, or with equivalent experience in healthcare.
- Evidence of quality improvement qualification, learning or demonstrable experience.
Disposition/Aptitude
Essential
- Flexibility and adaptability for different kinds of projects, tasks and activities
- Evidence of the ability to work with teams in developing quality improvement projects.
- Ability to develop good relationships with senior colleagues internal and external to the organisation
- Ability to maintain credibility of self and the team
- Ability to work flexibly (hours of work and duties) both autonomously and within a small team
Experience
Essential
- Good working knowledge of improvement methodologies and application within health and/or social care settings.
- Robust project and programme management including using recognised project management approaches
- Report writing for a range of audiences
Skills
Essential
- Strong written and verbal communication skills and the ability to adapt and appeal to various audiences.
- Ability to manage own workload and prioritise work in response to changing requirements and demands
- Good organisational skills and attention to detail, with the ability to multitask and work to strict deadlines
- Proficient in use of a range of IT software, including MS Word, Excel and PowerPoint
- Good communication skills ability to receive and understand complex information, summarise and disseminate to varied audiences
- Ability to develop strong working relationships with a wide range of stakeholders
- Ability to travel within region
Desirable
- Knowledge of qualitative data collection methods
- Strong qualitative and quantitative data analysis skills
- Meeting and workshop facilitation skills
Person Specification
Knowledge and Understanding
Essential
- Good working knowledge of improvement methodologies and application within health and/or social care settings.
- Good working knowledge of project management and risk management best practice.
Desirable
- Awareness of strategic challenges facing the NHS (with a working knowledge of Eastern region preferred)
Qualifications
Essential
- Educated to degree level in relevant subject, or with equivalent experience in healthcare.
- Evidence of quality improvement qualification, learning or demonstrable experience.
Disposition/Aptitude
Essential
- Flexibility and adaptability for different kinds of projects, tasks and activities
- Evidence of the ability to work with teams in developing quality improvement projects.
- Ability to develop good relationships with senior colleagues internal and external to the organisation
- Ability to maintain credibility of self and the team
- Ability to work flexibly (hours of work and duties) both autonomously and within a small team
Experience
Essential
- Good working knowledge of improvement methodologies and application within health and/or social care settings.
- Robust project and programme management including using recognised project management approaches
- Report writing for a range of audiences
Skills
Essential
- Strong written and verbal communication skills and the ability to adapt and appeal to various audiences.
- Ability to manage own workload and prioritise work in response to changing requirements and demands
- Good organisational skills and attention to detail, with the ability to multitask and work to strict deadlines
- Proficient in use of a range of IT software, including MS Word, Excel and PowerPoint
- Good communication skills ability to receive and understand complex information, summarise and disseminate to varied audiences
- Ability to develop strong working relationships with a wide range of stakeholders
- Ability to travel within region
Desirable
- Knowledge of qualitative data collection methods
- Strong qualitative and quantitative data analysis skills
- Meeting and workshop facilitation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
