Job summary
Note: This role is based in North Manchester in the Higher Blackley, Harpurhey and Charlestwon Primary Care Network (PCN).
Focused Care is a model developed in Primary Care which supports vulnerable and complex patients and GP teams in areas of high social deprivation. Taking a whole household, person-centred approach you will have a caseload, based on the practice list of all ages and conditions, with the aim to help unpick problems which hold back a person's health and social well-being.
Focused Care is a highly rewarding role. It aims to "make the invisible visible", advocating for patients where they struggle to engage with the system, and to support GP teams to being evidenced lasting health changes for households and families. The role allows you to be risk aware but not risk averse and be innovative in crossing boundaries across health and social care to get the best for patients.
Applicants must be compassionate and experienced in supporting people who find themselves in complex situations. You must be able to work autonomously, with an ability to be accountable and work in a team across an MDT.
Main duties of the job
This role involves holding and managing a caseload of patients and families who need additional support and holistic intervention.
Due to the depth of working you will need to have a background in a relevant health and social field, be it a nurse, health visitor, social worker, probation worker, youth worker background. The qualification is less important than demonstrating experience in face-to-face working, desire and ability to work autonomously, safely, and with a huge passion to bring change and social justice.
Applicants should be trustworthy, non-judgemental, be able to problem solve and work with a wide range of people for the good of the patient, with a can-do practical attitude.
You should be able to manage your own diary and caseload and work innovatively for a positive outcome. This role is based out of GP practices, and so you will need to have a clear understanding of patient confidentiality and GDPR, and have a reasonable level of understanding of note and data recording.
About us
Focused Care CIC is a non-profit organisation, passionate about reducing health inequalities and empowering people to take responsibility for their own health. We have a diverse, enthusiastic and collaborative team, both on the front-line and in administration.
Day to day you will work as part of an allocated GP practice, who provide another layer of support and team working. Our Practitioners are part of a local Focused Care Hub. Your Hub Lead will meet with you regularly to offer guidance and direction, and you will meet regularly with your local colleagues for peer support. We are keen to support our workers in ongoing professional development.
Well-being and workforce resilience is valued at Focused Care and so we offer regular 1-2-1 clinical supervision. Focused Care runs a details induction programme with a mixture of face-to-face and on the job shadowing so that you can understand the ethos, vision and values of the role, with ongoing training and appraisals throughout the year.
Job description
Job responsibilities
Please see attached job description for full details.
Note: This role is based in North Manchester in the Higher Blackley, Harpurhey and Charlestown Primary Care Network (PCN).
We have full time roles available, job sharing/part time roles are also possible.
Job Summary:
To manage own caseload of complex and vulnerable cases, appropriately referred from GPs and other members of the team.
To assess needs of patients and families in complex/vulnerable situations and to work as an advocate to develop effective care plans in partnership with the families, to ensure that these needs can be met.
To help the practice develop new ways of working to deliver whole person healthcare to patients, families and the community.
To build strong relationships between the practice and other statutory bodies, voluntary organisations and the community.
To pro-actively seek to build-up the community, in order to offer community as well as practical solutions, to meet the health needs of individual patients and their families.
Job description
Job responsibilities
Please see attached job description for full details.
Note: This role is based in North Manchester in the Higher Blackley, Harpurhey and Charlestown Primary Care Network (PCN).
We have full time roles available, job sharing/part time roles are also possible.
Job Summary:
To manage own caseload of complex and vulnerable cases, appropriately referred from GPs and other members of the team.
To assess needs of patients and families in complex/vulnerable situations and to work as an advocate to develop effective care plans in partnership with the families, to ensure that these needs can be met.
To help the practice develop new ways of working to deliver whole person healthcare to patients, families and the community.
To build strong relationships between the practice and other statutory bodies, voluntary organisations and the community.
To pro-actively seek to build-up the community, in order to offer community as well as practical solutions, to meet the health needs of individual patients and their families.
Person Specification
Experience
Essential
- MDT working and experience building relationships with patients, GPs, staff members and other agencies. Ability to work in line within NHS and/or company and practice polices and procedures, and with your line manager and local team.
Desirable
- Understanding and appreciation of the role of the community and voluntary sector. Experience of knowledge of the services / working in relevant CCG or borough area.
Personal Attributes & Abilities
Essential
- Be risk aware but not risk averse Be proactive and practical with the ability to problem solve Be compassionate, patient and professional.
Desirable
- Understand importance of accurate and timely documentation, confidentiality and safe information sharing.
Qualifications
Essential
- Professional qualification and/or extended experience in health or social field, being a nurse, health visitor, social worker, probation worker, youth worker background.
Desirable
- Evidence of ongoing professional development
Person Specification
Experience
Essential
- MDT working and experience building relationships with patients, GPs, staff members and other agencies. Ability to work in line within NHS and/or company and practice polices and procedures, and with your line manager and local team.
Desirable
- Understanding and appreciation of the role of the community and voluntary sector. Experience of knowledge of the services / working in relevant CCG or borough area.
Personal Attributes & Abilities
Essential
- Be risk aware but not risk averse Be proactive and practical with the ability to problem solve Be compassionate, patient and professional.
Desirable
- Understand importance of accurate and timely documentation, confidentiality and safe information sharing.
Qualifications
Essential
- Professional qualification and/or extended experience in health or social field, being a nurse, health visitor, social worker, probation worker, youth worker background.
Desirable
- Evidence of ongoing professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
