Medical Secretary / Mental Health Act Administrator

Job description

Job responsibilities

Post Outline:

The post holder will work as a member of the administration team with the objective of providing high quality, timely and accurate support to the clinical team.

To provide efficient and effective secretarial, clerical and administrative support to the medical team at EM

The post holder will provide secretarial support to Consultant Psychiatrists within the Child and Adolescent Psychiatry Department and assist in the organisation of appointments and diaries etc

Able to work unsupervised and manage own workload, exercising the highest standard of confidentiality using independent judgement and initiative, based on acquired knowledge and experience, demonstrating influence and composure when working under pressure and to strict deadlines.

Communicate appointments and admissions and discharge related information to patients/carers/referrers and commissioners

The post holder will be responsible to the Clinical Director and accountable to the Centre Manager.

Support the other members of the admin team and provide cover for absence.

To answer telephones as required and support the reception team.

To liaise with external agencies and ensure patient admission episodes are planned and organised efficiently. To maintain a file of admissions and commissioning agreement and ensure that all commissioning for current patients is obtained in good time.

Work within the Mental Health Act, Health and Social Care Act 2008, Children Act, Data Protection Act, Human Rights Act, UN Convention on the Rights of the Child and all other legislation as required by law.

To liaise with external professionals as necessary including CQC, ombudsmen, tribunal panels, hospital managers, commissioners, referrers, clinicians, social services and other relevant bodies.

To exercise good knowledge of the Mental Health Act, 1983 and maintain excellent records.

To liaise effectively and be an excellent communicator at all levels

Person Specification

Qualifications

Essential

• Knowledge of Microsoft Word and Excel. Ability to use IT equipment to include e-mail, Internet/Intranet.

Experience

Essential

• Awareness of UN Convention on Rights of the Child/Human Rights Act/Data Protection Act in relation to practice
• Awareness of Children Act 1989 - Child Protection Procedures
• Demonstrate awareness of issues around information sharing and confidentiality
• Excellent clerical, typing, and presentation skills including Windows, Excel & Power Point

Knowledge

Essential

• Ability to concentrate for periods of time where there may be disruptions
• Sensitive to the needs and support of others
• Experience in the effective use of equipment safely
• Ability to drive and have vehicle available for work
• Able to use a keyboard
• Ability to set up systems to collect and collate data electronically using Word, Excel, Access
• Ability to use Power Point or willingness to learn as necessary
• Ability to take minutes and type accurate report
• Able to lift and manoeuvre light goods for short distances
• Good history/reliability of attendance at work
• Ability to assess working conditions, undertake basic risk assessments, report on outcomes and implement recommendations under guidance.
• Ability to practice safely in relation to VDU equipment

Additional / Personal

Essential

• Sensitive to the needs and support of others

Skills

Essential

• Excellent verbal communication skills - with ability to manage and placate clients who are upset
• Ability to provide clear information to clients and staff
• Evidence of ability to set up and maintain filing systems, electronic and paper
• Some experience of addressing queries and dealing with a wide variety
• Report writing
• Ability
• Ability to make judgements about own work
• Ability to provide and receive routine information and communicate accurately with colleagues
• Evidence of office management and organisational skills
• Ability to manage time and priorities to enable the post holder and others to achieve plans in a timely and organised manner
• Ability to work autonomously and within a team environment
• Flexible and able to manage a range of tasks competing for attention

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ellern Mede Group

Address

96 Draycott Road

Breaston

Derby

DE72 3DB

Employer's website

https://www.ellernmede.org (Opens in a new tab)