Healthcare Assistant (Support Worker)

Job description

Job responsibilities

We are looking for dedicated and passionate people to join our team and help positively shape the lives of the children and young people we work with. As a Healthcare Support Worker, you will help our patients meet their health and social care needs by providing support that is of the highest standard. Your determination to never give up will act like a beacon of hope for our patients as their embark on their treatment journey to address their eating disorder.

You will work with a team of highly trained and dedicated experts who will both guide you and look to you for guidance. This is an integral role of the multidisciplinary team that requires both knowledge and understanding of how to provide healthcare support. You may have gained your experience in healthcare in other roles, such as a Healthcare Assistant or Support Worker. Alternatively, you may have gained your experience through supporting a family member or loved one. Either way, we will provide you a full induction and onward training package to ensure you have the knowledge, skills and understanding to offer the best support to our patients.

Working with children and young people with eating disorders can be exceptionally challenging. You will need to be emotionally resilient at times, however you will be working as part of team who will support you as well.

• Provide healthcare support to patients
• Positively and proactively engage with patients
• Assist with the documentation of patient journeys, including completing paperwork, recording observations and communicating with colleagues effectively
• Support patients at times of emotional distress and provide care and treatment. At times this can be against the patients wishes.
• Liaise with colleagues, external professionals, patients and their loved ones with respect and dignity
• Undertake assigned and / or delegated duties of the Nurse in Charge, including observations
• Engage with all prescribed training (face to face and eLearning)

Working for Ellern Mede

We are proud to say that Ellern Mede Group provides our HCAs with one of the best and most rewarding working environments in the sector. However, we also know that working in our services is not always easy. We see our staffs endless compassion and commitment to our patients and their team members.

We Offer the following HCA salary framework

HCAs join Ellern Mede Group on a Salary of £22,500 per annum.

HCA Performance Related Bonus Scheme

Subject to satisfactory appraisal at 12 months, all new HCAs joining Ellern Mede Group will be eligible to receive a one-off, discretionary Performance Related Bonus of up to £1,000. This will be paid on the 13-month anniversary of the employees start date.

For further details, please request this our HR team.

Additional HCA Benefits

• 230 hrs Annual Leave - pro rata for Part Time workers
• HCA Scholarship fund*
• Holiday fund*
• Additional Responsibilities Payment*
• Paid sick pay (after 1 year)
• Free Meals At Work
• Comprehensive Induction
• Specialist Eating Disorders Training
• Workplace Pension Scheme
• Blue Light Discount Scheme
• Employee Assistance Programme
• Career Progression Opportunities

Person Specification

Qualifications

Essential

• English and Maths GCSE

Desirable

• Psychology degree

Experience

Essential

• Demonstration of working in healthcare care or with young
• people

Desirable

• The post holder needs to be capable of engaging with, and relating to, young people in a manner that recognises the responsibilities of the caring role.

Skills and Knowledge

Essential

• Understanding of basic principles of working in a clinical environment
• Excellent English language and good communication skills.
• Good organisational and administrative skills, including
• prioritising.
• Computer skills.
• Able to work effectively in a team.
• Comprehensive reporting skills (verbal and written)
• Motivated / Enthusiastic/ Creative, Compassionate, Flexibility, approachable, sensitive and accessible
• Good time management
• Satisfactory health history
• DBS clearance
• Good references

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ellern Mede Group

Address

Turning Point

136 Moorgate Road

Rotherham

South Yorkshire

S60 3AZ

Employer's website

https://www.ellernmede.org (Opens in a new tab)