HR Advisor

Ellern Mede Group

Information:

This job is now closed

Job summary

Human Resources is an integral part of Ellern Mede and will play a key role in supporting the business to achieve our future growth plans. A key engagement position, the role involves supporting four hospitals in London, Derby and Rotherham to maintain high standards of employee engagement and compliance. The postholder will work closely with the Hospital Managers with all HR Generalist duties as well as contributing to the development of the wider HR function.

You will be joining a growing organisation that is widely regarded as the UK’s most specialist provider of eating disorder services. Ellern Mede is an organisation that values its employee’s and offers personalized development opportunities to support you to achieve your career ambitions.

The HR team is a friendly, engaging and innovative group who work hard to support all colleagues, and go out of their way to provide a high quality service to all. During this period of growth you will be working alongside new and established team member to embed new, industry leading software to enhance our services.

Main duties of the job

Ellern Mede is looking for a Human Resources Advisor to undertake responsibility in all aspects of HR and support our payroll function. This role is part of our HR Operations Team who are responsible providing the delivery of an efficient and effective generalist HR service to the organisation, ensuring compliance around HR policies and procedures, but also working as an integral part of locality teams, to ensure line management issues and employee relations issues are handled well, and that managers are developed in terms of their capability as a people manager.

The HR Advisor is responsible for a centrally based efficient and effective HR advisory service across the whole organisation (All Ellern Mede sites). Working closely with the HR & Payroll Manager, the post holder will be responsible for providing escalated professional and confidential HR advice, support and senior level administrative and project services across the full range of HR activities, including employee relations, general employment law, terms and conditions of employment, policies, procedures and a wide range of HR projects as required by the organisation.

This is a busy and dynamic post and will require someone who is highly organised and possesses excellent administrative skills, remains calm under pressure and can work to tight deadlines.

The post requires some travel across all Ellern Mede sites.

About us

We have a staff team of approximately 350, working across multiple hospital sites as well as satellite clinics. Our expansion aims are designed to offer care closer to home for more patients. Outpatient and Day Patient or part time care programmes are offered by arrangement at all sites. We offer bespoke programmes for private clients.

In return for your expertise, leadership and commitment we can offer you:

  • Personal Development Plan linked to Appraisal
  • Educational development opportunities
  • £300 Guaranteed CPD Allowance
  • 25 days annual leave (pro rata)
  • Career Progression Opportunities
  • Education Fund
  • Holiday Fund
  • Comprehensive Induction
  • Specialist Eating Disorders Training
  • Sick Pay (after one years’ service)
  • Workplace Pension
  • Employee Assistance Programme

Date posted

01 April 2022

Pay scheme

Other

Salary

Depending on experience Salary dependent on experience, between £30k to £35k+

Contract

Permanent

Working pattern

Full-time

Reference number

E0038-22-2841L

Job locations

The Ridgeway

Holcombe Hill

London

NW7 4HX


96 Draycott Road

Breaston

Derby

DE72 3DB


Job description

Job responsibilities

In this role, you are accountable for:

1. Providing an excellent and proactive senior HR advisory service to managers across ALL Ellern Mede hospitals/sites. This will involve coaching and supporting managers to be confident in HR practice by offering effective HR advice and enabling them to manage employee relation issues.

2. Advising on the practical application of HR policies and procedures to both leaders, colleagues and the HR team, including disciplinaries and grievances.

3. Ensuring the HR and Payroll administrators has a full understanding of the policies and procedures that are applicable to colleagues on different terms and conditions - Agenda for Change, providing any needed awareness/training sessions and ensuring that these can be easily accessed in a central share point.

4. In conjunction with the HR & Payroll Manager, review all current HR processes to ensure they are streamlined and fit for purpose, and lead on associated change initiatives. This includes job evaluation, correspondence sent from shared services on behalf of the HR team.

5. Developing a standard set of resources for the HR team for all Employee Relation issues. This will involve creating and sending letters, creating meeting packs, forms and flowcharts

6. Working with external HR Advisors (Citation) to ensure any significant changes that we make to our policies, procedures and processes are legally complaint and within best practice

7. Develop and maintain effective and pro-active communication channels with colleagues, their representatives and managers to ensure they are all engaged into the achievement of aims and objectives, and that key messages are understood and acted upon.

8. Owning HR projects (or parts of projects) and continual work streams, taking full responsibility and accountability for delivery, with direction and support from HR leadership.

9. Work collaboratively with the wider HR team to achieve our strategic people aims and provide a best in class colleague experience. This includes building effective working relationships with the Shared Service’s team.

10. Being an active member of the wider HR team, continually supporting team development and challenging the status quo to ensure a consistent, value adding HR provision to leaders and colleagues

11. Alongside the Recruitment Manager, ensure that all the staff working for Ellern Mede have the right to work in the UK. Performing ECS checks and liaising with the management and staff with regards to expiry of Rights to work documents.

Key Duties

· Provide support and guidance to managers and staff across the full range of HR work and contribute to the successful delivery of EM’s Human Resource function through supporting and reflecting the organisation’s core values, aims and objectives.

  • Provide support with regard to the preparation and submission of new starter letters, offer letters, contracts of employment and starter packs;
  • Prepare employee letters in relation to any salary, bonus or benefit adjustment

· Processing incoming mail

· Creating and distributing documents

· Providing customer service to organization employees

· Serving as a point of contact with benefit vendors/administrators

· Maintaining computer system by updating and entering data

· Setting appointments and arranging meetings

· Maintaining calendars of HR management team

· Compiling reports and spreadsheets and preparing spreadsheets

· Serving as a point person for all employee queries

· Collecting employment and tax information

· Carry out new starter inductions.

· Organizing Occupational Health assessments

· Drive alignment between HR strategy and business goals.

· Participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organisation.

  • Informing employees of their rights and entitlements and keeping them up to date on any changes that are made

· Support change management processes

· Maintaining current HR files and databases

· Assist and support rollout of various initiatives, projects e.g. HR strategy

  • Follow through with Line Managers to ensure that the probationary period is concluded and all relevant correspondence actioned.
  • Ensure that the leaver process is maintained and prepare letters to employees leaving the business, arranging exit interviews, calculate any outstanding holiday and benefits for submission to payroll

· Requesting and chasing references for new employees.

· Assisting managers with investigations and the presentation of cases at formal meetings. Taking minutes of the meetings

  • Support the induction process for new joiners;
  • To ensure that all patients are safeguarded from potential harm and to conduct activities in a manner which is consistent with professional practice, policy and legislation

Skills and abilities

• Clerical and administrative skills

• Ability to provide advice on employment terms, conditions, policies and procedures

• Ability to communicate effectively with internal and external contacts at all levels.

• Ability to work to deadlines and within defined standards.

• Ability to compose and produce standard letters and reports using IT applications (Word, Excel, Outlook, HR System.

• Ability to deal sensitively and appropriately with confidential information.

• Ability to undertake routine calculations

• Ability to undertake notes/minutes at meetings

• Ability to undertake research.

Job description

Job responsibilities

In this role, you are accountable for:

1. Providing an excellent and proactive senior HR advisory service to managers across ALL Ellern Mede hospitals/sites. This will involve coaching and supporting managers to be confident in HR practice by offering effective HR advice and enabling them to manage employee relation issues.

2. Advising on the practical application of HR policies and procedures to both leaders, colleagues and the HR team, including disciplinaries and grievances.

3. Ensuring the HR and Payroll administrators has a full understanding of the policies and procedures that are applicable to colleagues on different terms and conditions - Agenda for Change, providing any needed awareness/training sessions and ensuring that these can be easily accessed in a central share point.

4. In conjunction with the HR & Payroll Manager, review all current HR processes to ensure they are streamlined and fit for purpose, and lead on associated change initiatives. This includes job evaluation, correspondence sent from shared services on behalf of the HR team.

5. Developing a standard set of resources for the HR team for all Employee Relation issues. This will involve creating and sending letters, creating meeting packs, forms and flowcharts

6. Working with external HR Advisors (Citation) to ensure any significant changes that we make to our policies, procedures and processes are legally complaint and within best practice

7. Develop and maintain effective and pro-active communication channels with colleagues, their representatives and managers to ensure they are all engaged into the achievement of aims and objectives, and that key messages are understood and acted upon.

8. Owning HR projects (or parts of projects) and continual work streams, taking full responsibility and accountability for delivery, with direction and support from HR leadership.

9. Work collaboratively with the wider HR team to achieve our strategic people aims and provide a best in class colleague experience. This includes building effective working relationships with the Shared Service’s team.

10. Being an active member of the wider HR team, continually supporting team development and challenging the status quo to ensure a consistent, value adding HR provision to leaders and colleagues

11. Alongside the Recruitment Manager, ensure that all the staff working for Ellern Mede have the right to work in the UK. Performing ECS checks and liaising with the management and staff with regards to expiry of Rights to work documents.

Key Duties

· Provide support and guidance to managers and staff across the full range of HR work and contribute to the successful delivery of EM’s Human Resource function through supporting and reflecting the organisation’s core values, aims and objectives.

  • Provide support with regard to the preparation and submission of new starter letters, offer letters, contracts of employment and starter packs;
  • Prepare employee letters in relation to any salary, bonus or benefit adjustment

· Processing incoming mail

· Creating and distributing documents

· Providing customer service to organization employees

· Serving as a point of contact with benefit vendors/administrators

· Maintaining computer system by updating and entering data

· Setting appointments and arranging meetings

· Maintaining calendars of HR management team

· Compiling reports and spreadsheets and preparing spreadsheets

· Serving as a point person for all employee queries

· Collecting employment and tax information

· Carry out new starter inductions.

· Organizing Occupational Health assessments

· Drive alignment between HR strategy and business goals.

· Participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organisation.

  • Informing employees of their rights and entitlements and keeping them up to date on any changes that are made

· Support change management processes

· Maintaining current HR files and databases

· Assist and support rollout of various initiatives, projects e.g. HR strategy

  • Follow through with Line Managers to ensure that the probationary period is concluded and all relevant correspondence actioned.
  • Ensure that the leaver process is maintained and prepare letters to employees leaving the business, arranging exit interviews, calculate any outstanding holiday and benefits for submission to payroll

· Requesting and chasing references for new employees.

· Assisting managers with investigations and the presentation of cases at formal meetings. Taking minutes of the meetings

  • Support the induction process for new joiners;
  • To ensure that all patients are safeguarded from potential harm and to conduct activities in a manner which is consistent with professional practice, policy and legislation

Skills and abilities

• Clerical and administrative skills

• Ability to provide advice on employment terms, conditions, policies and procedures

• Ability to communicate effectively with internal and external contacts at all levels.

• Ability to work to deadlines and within defined standards.

• Ability to compose and produce standard letters and reports using IT applications (Word, Excel, Outlook, HR System.

• Ability to deal sensitively and appropriately with confidential information.

• Ability to undertake routine calculations

• Ability to undertake notes/minutes at meetings

• Ability to undertake research.

Person Specification

Qualifications

Essential

  • GCSE, or equivalent, in English and Maths Grade C or above
  • Chartered Institute of Personnel and Development member

Desirable

  • Degree in HR or equivalent

Experience

Essential

  • Competency interviewing and selection skills
  • Experience of working with Microsoft packages including word, excel and power point.
  • Experience of delivering high quality customer care
  • Database management
  • Previous experience in Human Resources

Desirable

  • Knowledge of employment Legislation
  • Experience working in a generalist HR environment
Person Specification

Qualifications

Essential

  • GCSE, or equivalent, in English and Maths Grade C or above
  • Chartered Institute of Personnel and Development member

Desirable

  • Degree in HR or equivalent

Experience

Essential

  • Competency interviewing and selection skills
  • Experience of working with Microsoft packages including word, excel and power point.
  • Experience of delivering high quality customer care
  • Database management
  • Previous experience in Human Resources

Desirable

  • Knowledge of employment Legislation
  • Experience working in a generalist HR environment

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ellern Mede Group

Address

The Ridgeway

Holcombe Hill

London

NW7 4HX


Employer's website

https://www.ellernmede.org (Opens in a new tab)


Employer details

Employer name

Ellern Mede Group

Address

The Ridgeway

Holcombe Hill

London

NW7 4HX


Employer's website

https://www.ellernmede.org (Opens in a new tab)


For questions about the job, contact:

HR Advisor

Sonia Stapleton

sonia.stapleton@ellernmede.org

02032097900

Date posted

01 April 2022

Pay scheme

Other

Salary

Depending on experience Salary dependent on experience, between £30k to £35k+

Contract

Permanent

Working pattern

Full-time

Reference number

E0038-22-2841L

Job locations

The Ridgeway

Holcombe Hill

London

NW7 4HX


96 Draycott Road

Breaston

Derby

DE72 3DB


Supporting documents

Privacy notice

Ellern Mede Group 's privacy notice (opens in a new tab)