Training Administrator

Ellern Mede Group

Information:

This job is now closed

Job summary

Ellern Mede Centres for eating disorders - based in North London.

Ellern Mede is a specialist service for children and young adults with eating disorders. We have two hospitals in the London borough of Barnet and one in Rotherham.

We have a fantastic opportunity has arisen for a Training Administrator to join our HR Department to assist in the delivery of all administrative training tasks.

You will be the link between external and internal training and the employee, ensuring that the internal customer is receiving the best possible service and the training required to be successful in their role.

Main duties of the job

The Training Administrator is a key role within the Training Department, in which you will also administratively support the processes for the registration and enrolment of trainees. Reporting to the HR Manager, you will advise new starters and existing employees on relevant training required and update the online training platform (MLC).

You will also contribute to the continued development of the Ellern Medes Training department and participate in process improvements and committees as required. For the Training Administrator role, we seek a dynamic, organised and proactive individual.

The ideal candidate will have experience of working in a fast-paced office environment and of co-ordinating regular events and/or training.

About us

We offer:

  • A competitive starting salary of £13,800 (£23,000 pro-rata) per year
  • Enhanced disclosure (DBS) cost coverage
  • Comprehensive induction and ongoing training
  • Sick Pay (after one years service)
  • 20 days annual leave (pro rata)
  • Workplace pension
  • Personal holiday and education fund

Please read about us before applying at www.ellernmede.org Your application must include a detailed CV, email address and telephone number. We strongly recommend you also state why you are interested in this post.

Following your application you can expect to receive a telephone call to discuss your application for short-list screening. If you have any questions please call our Human Resources Team on 0203 209 7900.

Date posted

05 October 2020

Pay scheme

Other

Salary

£13,800 a year

Contract

Permanent

Working pattern

Part-time

Reference number

E0038-20-7853

Job locations

Ellern Mede Ridgeway

Holcombe Hill

Mill Hill

London

NW7 4HX


Job description

Job responsibilities

POST OUTLINE:

Ellern Mede is looking for Training Administrator to undertake responsibility in all aspects of Learning and Development. The successful candidate should possess excellent interpersonal and communication skills including the ability to relate well to people on all levels with sensitivity, tact and diplomacy. This is a busy and dynamic post and will require someone who is highly organised and possesses excellent administrative skills, remains calm under pressure and can work to tight deadlines.

Key Duties:

Facilitating L&D administration including creating events, responding to requests for learning, recording training attendance and filing hard copies of training logs, collating and filing training evaluations.

Liaising with trainers to ensure that the schedule is accurate and reflective of their training requirements.

Collation of training and compliance metrics, preparing reports for auditors.

Liaising with HR and Line Managers to ensure that training is assigned to new starters and that the required training is scheduled during their start date.

Create records for new employees on MLC and train them as part of their induction.

Maintaining and updating the online learning platform (MLC).

Acting as the key contact for administrative queries from delegates and trainers during the delivery of online and face-to-face courses.

Assist the HR department with the coordination of L&D activities, as and when required.

Assist with the day-to-day operation of the HR office and any other duties within the accountabilities of the role.

Support the smooth running of courses and event management

Maintain training records (e.g. trainee lists, schedules, attendance sheets)

Informing new starters about training dates, providing them with the schedule and ensuring they have received the link (training via Teams) prior to their training day.

Ensure accurate record keeping of all courses booked and attended

Job description

Job responsibilities

POST OUTLINE:

Ellern Mede is looking for Training Administrator to undertake responsibility in all aspects of Learning and Development. The successful candidate should possess excellent interpersonal and communication skills including the ability to relate well to people on all levels with sensitivity, tact and diplomacy. This is a busy and dynamic post and will require someone who is highly organised and possesses excellent administrative skills, remains calm under pressure and can work to tight deadlines.

Key Duties:

Facilitating L&D administration including creating events, responding to requests for learning, recording training attendance and filing hard copies of training logs, collating and filing training evaluations.

Liaising with trainers to ensure that the schedule is accurate and reflective of their training requirements.

Collation of training and compliance metrics, preparing reports for auditors.

Liaising with HR and Line Managers to ensure that training is assigned to new starters and that the required training is scheduled during their start date.

Create records for new employees on MLC and train them as part of their induction.

Maintaining and updating the online learning platform (MLC).

Acting as the key contact for administrative queries from delegates and trainers during the delivery of online and face-to-face courses.

Assist the HR department with the coordination of L&D activities, as and when required.

Assist with the day-to-day operation of the HR office and any other duties within the accountabilities of the role.

Support the smooth running of courses and event management

Maintain training records (e.g. trainee lists, schedules, attendance sheets)

Informing new starters about training dates, providing them with the schedule and ensuring they have received the link (training via Teams) prior to their training day.

Ensure accurate record keeping of all courses booked and attended

Person Specification

Qualifications

Essential

  • GCSE, or equivalent, in English and Maths Grade C or above Chartered Institute of Personnel and Development member

Desirable

  • Degree in HR or equivalent

Experience

Essential

  • Competency interviewing and selection skills
  • Experience of working with Microsoft packages including word, excel and power point.
  • Experience of delivering high quality customer care
  • Database management
  • Previous experience in Human Resources or Learning and Development

Desirable

  • Experience working in a L&D environment

Knowledge

Essential

  • Basic employment law knowledge is desirable

Desirable

  • L&D systems knowledge

Skills

Essential

  • Excellent English language and good communication skills.
  • Good organisational and administrative skills, including prioritising. Computer skills.
  • Able to work effectively in a team.
  • Comprehensive reporting skills (verbal and written)
  • Ability to handle sensitive information and maintain discretion at all time

Additional / Personal

Essential

  • Motivated / Enthusiastic/ Creative,
  • Compassionate,
  • Flexibility, approachable, sensitive and accessible
  • Good time management
  • Satisfactory health history
  • DBS clearance
  • Good references
  • Highly motivated and reliable

Desirable

  • High level of self awareness
Person Specification

Qualifications

Essential

  • GCSE, or equivalent, in English and Maths Grade C or above Chartered Institute of Personnel and Development member

Desirable

  • Degree in HR or equivalent

Experience

Essential

  • Competency interviewing and selection skills
  • Experience of working with Microsoft packages including word, excel and power point.
  • Experience of delivering high quality customer care
  • Database management
  • Previous experience in Human Resources or Learning and Development

Desirable

  • Experience working in a L&D environment

Knowledge

Essential

  • Basic employment law knowledge is desirable

Desirable

  • L&D systems knowledge

Skills

Essential

  • Excellent English language and good communication skills.
  • Good organisational and administrative skills, including prioritising. Computer skills.
  • Able to work effectively in a team.
  • Comprehensive reporting skills (verbal and written)
  • Ability to handle sensitive information and maintain discretion at all time

Additional / Personal

Essential

  • Motivated / Enthusiastic/ Creative,
  • Compassionate,
  • Flexibility, approachable, sensitive and accessible
  • Good time management
  • Satisfactory health history
  • DBS clearance
  • Good references
  • Highly motivated and reliable

Desirable

  • High level of self awareness

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ellern Mede Group

Address

Ellern Mede Ridgeway

Holcombe Hill

Mill Hill

London

NW7 4HX


Employer's website

https://www.ellernmede.org (Opens in a new tab)


Employer details

Employer name

Ellern Mede Group

Address

Ellern Mede Ridgeway

Holcombe Hill

Mill Hill

London

NW7 4HX


Employer's website

https://www.ellernmede.org (Opens in a new tab)


For questions about the job, contact:

Head of HR & Payroll

Humaira Khalid

humaira.khalid@ellernmede.org

02032097900

Date posted

05 October 2020

Pay scheme

Other

Salary

£13,800 a year

Contract

Permanent

Working pattern

Part-time

Reference number

E0038-20-7853

Job locations

Ellern Mede Ridgeway

Holcombe Hill

Mill Hill

London

NW7 4HX


Supporting documents

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