Job summary
We reserve the right to close this vacancy early if we
receive a large number of applications or a suitable candidate is found.
It is therefore advisable for you to complete your application as early as
possible and not wait until the closing date.
As PCN
Care Coordinator you will work as a key part of the primary care network (PCN) multi-disciplinary
team. You will ensure care is seamless and that everyone involved is working
together. You will provide the capacity and expertise to support patients in
preparing for or in following-up clinical conversations they have with PCN
primary care professionals.
Main duties of the job
Operational
· Proactively engage with
care homes under the DHPL model.
· Liaise with care home
staff to ensure each resident has a personalised care plan.
· Work closely with
clinicians from the DHPL care home team to review patients.
· Organise and
co-ordinate referrals as appropriate, generate ICE forms as requested by
clinicians.
· Liaise with other teams
within the wider system as appropriate to ensure holistic care is provided to
all patients.
About us
Primary Care Networks (PCNs), supported by Dacorum Healthcare Providers Limited
(DHPL), are developing new and exciting additional roles under the 2020 scheme,
to support GP’s and clinical teams at enhancing patient services in the local
community.
There is a
wide socio-economic and demographic served within this area which will provide
an interesting and varied case mix. The
role will contribute to improving quality of patient care across the network of
practices.
We are
delighted to announce that DHPL has just been awarded the Herts Valleys
Clinical Commissioning Group (HVCCG) Certificate of Achievement in recognition
of exceptional contribution to the Primary Care workforce under the category of
“Supported Retention and Recruitment of Staff”. As such, you will be joining an enthusiastic
team of clinicians and administrators and will be well supported with on-going
professional development (training support, CPD and peer support).
Job description
Job responsibilities
Dacorum
Healthcare Providers Limited (DHPL) is the provider arm of the Dacorum GP
Federation. The Network
Contract Directed Enhanced Service 2022/2023 and Enhanced Health in Care Homes Framework recommend the value of a Care Coordinator
as part of the MDT to help support and deliver on the care home DES.
Job Summary
As PCN
Care Coordinator you will work as a key part of the primary care network (PCN) multi-disciplinary
team. You will ensure care is seamless and that everyone involved is working
together. You will provide the capacity and expertise to support patients in
preparing for or in following-up clinical conversations they have with PCN
primary care professionals.
Operational
· Proactively engage with
care homes under the DHPL model.
· Liaise with care home
staff to ensure each resident has a personalised care plan.
· Work closely with
clinicians from the DHPL care home team to review patients.
· Organise and
co-ordinate referrals as appropriate, generate ICE forms as requested by
clinicians.
· Liaise with other teams
within the wider system as appropriate to ensure holistic care is provided to
all patients.
Communication
- Be
a good communicator, establish and maintain good working relationships
internally and externally.
- Ensure
practices, care home staff and clinical teams receive prompt communication
regarding engagement with their patients.
- Promote
a positive image of the service, both internally and externally.
- Participate
in and contribute to service development initiatives, as appropriate or as
directed.
- Ensure
timely and accurate information reporting to management on agreed areas of
work.
- Can
communicate effectively to all relevant parties involved with the
patient's care.
Planning and Organising
- Supporting
in the planning and monitoring of the care home service within DHPL
- Planning
and organising team meetings when requested.
- Independent
and effective management of own workload.
Information and Data Co-ordination
· To maintain accurate databases and spreadsheets in order to
provide up to date information about individual care homes that fall under the
service.
- Collect
and cascade information for the care home service as requested.
- To understand and work with electronic data systems
across General Practice, updating and disseminating information as
requested.
Care Home Care Co-ordination
- To
promote integrated project working within the service.
- To
refer to other agencies or individuals for those whose needs might
appropriately be met elsewhere.
- To
act as a resource person and assist other staff with information on
available resources, relevant organisations to be approached.
- To
provide and receive sensitive information about difficult or complex
matters respecting confidentiality at all times.
- To
manage and prioritise own workload without direct supervision.
- To
organise administrative work; maintenance of files, electronic document
management systems.
Key Working Relationships
The post holder is
expected to develop and maintain effective working relationships with a range
of stakeholders, both internal and external to DHPL practices. The stakeholders
include, but are not limited to:
- Senior
Services Manager
- Pharmacy
Service Manager
- Senior
care home pharmacist
- PCN
pharmacists
- Lead
care home GP
- GPs
and Practice Staff
- Community,
Health & Social Care Colleagues
- PCN
Staff
- Clinical
directors
Freedom to Act
- Work
within the boundaries of organisational policy
- Take
action and own initiative
- Work
autonomously on own areas of work seeking support from colleagues where
expertise is required and escalating issues and concerns as necessary.
- To
undertake statutory and mandatory training and other training as and when
required.
- The
job description and person specification are an outline of main tasks,
responsibilities and requirements of the role.
- The
post holder will carry out other duties as may reasonably be
required.
- The
job description and person specification may be reviewed on an on-going
basis in accordance with the changing needs of DHPL
Job description
Job responsibilities
Dacorum
Healthcare Providers Limited (DHPL) is the provider arm of the Dacorum GP
Federation. The Network
Contract Directed Enhanced Service 2022/2023 and Enhanced Health in Care Homes Framework recommend the value of a Care Coordinator
as part of the MDT to help support and deliver on the care home DES.
Job Summary
As PCN
Care Coordinator you will work as a key part of the primary care network (PCN) multi-disciplinary
team. You will ensure care is seamless and that everyone involved is working
together. You will provide the capacity and expertise to support patients in
preparing for or in following-up clinical conversations they have with PCN
primary care professionals.
Operational
· Proactively engage with
care homes under the DHPL model.
· Liaise with care home
staff to ensure each resident has a personalised care plan.
· Work closely with
clinicians from the DHPL care home team to review patients.
· Organise and
co-ordinate referrals as appropriate, generate ICE forms as requested by
clinicians.
· Liaise with other teams
within the wider system as appropriate to ensure holistic care is provided to
all patients.
Communication
- Be
a good communicator, establish and maintain good working relationships
internally and externally.
- Ensure
practices, care home staff and clinical teams receive prompt communication
regarding engagement with their patients.
- Promote
a positive image of the service, both internally and externally.
- Participate
in and contribute to service development initiatives, as appropriate or as
directed.
- Ensure
timely and accurate information reporting to management on agreed areas of
work.
- Can
communicate effectively to all relevant parties involved with the
patient's care.
Planning and Organising
- Supporting
in the planning and monitoring of the care home service within DHPL
- Planning
and organising team meetings when requested.
- Independent
and effective management of own workload.
Information and Data Co-ordination
· To maintain accurate databases and spreadsheets in order to
provide up to date information about individual care homes that fall under the
service.
- Collect
and cascade information for the care home service as requested.
- To understand and work with electronic data systems
across General Practice, updating and disseminating information as
requested.
Care Home Care Co-ordination
- To
promote integrated project working within the service.
- To
refer to other agencies or individuals for those whose needs might
appropriately be met elsewhere.
- To
act as a resource person and assist other staff with information on
available resources, relevant organisations to be approached.
- To
provide and receive sensitive information about difficult or complex
matters respecting confidentiality at all times.
- To
manage and prioritise own workload without direct supervision.
- To
organise administrative work; maintenance of files, electronic document
management systems.
Key Working Relationships
The post holder is
expected to develop and maintain effective working relationships with a range
of stakeholders, both internal and external to DHPL practices. The stakeholders
include, but are not limited to:
- Senior
Services Manager
- Pharmacy
Service Manager
- Senior
care home pharmacist
- PCN
pharmacists
- Lead
care home GP
- GPs
and Practice Staff
- Community,
Health & Social Care Colleagues
- PCN
Staff
- Clinical
directors
Freedom to Act
- Work
within the boundaries of organisational policy
- Take
action and own initiative
- Work
autonomously on own areas of work seeking support from colleagues where
expertise is required and escalating issues and concerns as necessary.
- To
undertake statutory and mandatory training and other training as and when
required.
- The
job description and person specification are an outline of main tasks,
responsibilities and requirements of the role.
- The
post holder will carry out other duties as may reasonably be
required.
- The
job description and person specification may be reviewed on an on-going
basis in accordance with the changing needs of DHPL
Person Specification
Qualifications
Essential
- See attached Person Specification for full essential criteria.
- Please note that you must have a current driving licence and access to own transport for this role.
Desirable
- See attached Person Specification for desirable criteria.
Person Specification
Qualifications
Essential
- See attached Person Specification for full essential criteria.
- Please note that you must have a current driving licence and access to own transport for this role.
Desirable
- See attached Person Specification for desirable criteria.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dacorum Healthcare Providers Ltd
Address
Imex
Maxted Road
Hemel Hempstead Industrial Estate
Hemel Hempstead
Hertfordshire
HP2 7DX
Employer's website
https://www.dhpltd.net/ (Opens in a new tab)
