NCL Faculty and Quality Project Manager

Job description

Job responsibilities

Job Title: NCL Faculty and Quality Project Manager

Hours of work: Full time (37.5 hours per week Monday to Friday)

Remuneration: £40,000 - £50,000 per annum

Contract length: Fixed 12 months in the first instance with possibility to review.

Accountable to: Programme Director for North Central London Training Hub

Responsible to: Programme Manager Islington Training Hub

Responsible for: Project Management of the NCL Faculty and Quality programme

Location: Islington GP Federation: 16-18 The Studios, 8 Hornsey Street, London, N7 8EG, and any other location to be agreed in the North Central London boroughs of Barnet, Camden, Enfield, Haringey & Islington.

About the role

The NCL Faculty and Quality Project Manager will provide project management and administrative support to underpin the successful delivery of the Faculty and Quality work programme across the five boroughs of North Central London (Barnet, Camden, Enfield, Haringey and Islington).

Working closely with the Programme Manager, Clinical Leadership and Project Support Officer, you will support the coordination of administrative processes for key work areas for this portfolio and will be expected to demonstrate a proactive approach to your work. This includes maintaining good working relationships with colleagues and educators across NCL and with key external stakeholders.

This role would suit applicants from a range of professional backgrounds. You will be organised, a good communicator, motivated and have experience working in a similar role to support operational and development teams. You will have a good knowledge of education and supporting supervisors and learners, or have relevant professional experience working in a health care setting.

The post will be employed by Islington GP Federation, a core member of the NCL Training Hub team.

This role will report to the Programme Manager for Islington Training Hub, with accountability to the Programme Director for NCL Training Hub.

Main duties and responsibilities

Under leadership from the Programme Manager, manage the delivery of the NCL Quality and Faculty work programme, including objectives, activities, timeline for delivery, stakeholders, performance monitoring and evaluation.

Provide day-to-day support for the Faculty and Quality work programme, and support the Project Officer with delivery of key activities such as email correspondence, arranging assessments, secretarial support and reporting.

Work with a broad range of internal and external stakeholders, including:

o North Central London Training Hub leads (across all boroughs)

o Health Education England

o Primary Care Networks (PCNs)

o Higher Education Institutes (HEIs) and other training providers.

Coordinate internal resources and draft communication to support educator/learning environment assessments and Educator Faculty resources. This includes updating the NCL Training Hub Faculty and Quality website and CRM system.

Support programme working groups for Faculty and Quality, including monitoring attendance, membership, scheduling and papers.

Work closely with Faculty and Quality Clinical Leadership to develop agendas of meetings, events and communications to mature the NCL Educational Faculty programme.

Provide regular project updates on a consistent basis to inform progress. This includes contributing to monthly reporting for NCL Training Hubs Joint Operational Group (JOG) on Faculty and Quality activity.

Keep accurate data on current and future educators and sites of all professions supporting learners across North Central London.

Support new work initiatives as a project manager working in collaboration with the NCL Faculty and Quality team, NCL Training Hub team, and wider stakeholders as appropriate.

About NCL Faculty and Quality programme

The North Central London (NCL) Training Hub Faculty and Quality team are responsible for managing the education, training and workforce development of educators for all professions, supporting learners in primary and community care. This includes the approval process for new educators and learning environments mandated by Health Education England (HEE) and establishing NCL Training Hubs Education Faculty.

In NCL we are growing out network of educators and educational environments for learners who are based in primary care. The NCL Faculty and Quality team are responsible for supporting the registration of new clinicians to become trained and approved educators and by establishing practices and other appropriate sites in Primary Care Networks as approved learning environments. Training Hubs manage this process on behalf of Health Education Englands Quality team.

The NCL Education Faculty is a made up of a multi-professional mix of clinicians and non-clinicians. Our members share a commitment to the ongoing education and development of the primary and community care workforce. Together we are growing both a team of educational leaders, and a broader network of educators who facilitate education and training for all our learners across North Central London.

About North Central London Training Hub

This is an opportunity to join a growing team aimed at developing our health and social care workforce in North Central London.

The North Central London (NCL) Training Hub is a network of multidisciplinary primary care teams, community providers, and social care providers. Training Hubs receive core funding from Health Education England, but we also have extra commissions from NHS England & Improvement and Local Authorities.

The NCL Training Hub has been established to enhance training, education, and workforce development with specific focus on enhancing the recruitment of new, and retention of current, staff. The NCL Training Hub has developed innovative educational and workforce initiatives for primary, community and social care. During 2021-22, these innovative models have been shortlisted and won national awards, including from HSJ and Nursing Times.

Additional responsibilities of the role

1. Confidentiality / Data Protection / Freedom of Information

Post holders must maintain the confidentiality of information about patients, staff and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information.

2. Equal Opportunities

Post holders must at all times fulfil their responsibilities with regard to equality laws.

3. Health and Safety

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974), and to ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors.

4. Risk Management

All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with the risk management strategy and emergency procedures and attendance at training as required.

5. Infection Control

Infection Control is everyones responsibility. All staff, both clinical and non-clinical, are required to adhere to the Hygiene Code (2006), Infection Prevention and Control Policies and make every effort to maintain high standards of infection control at all times thereby reducing the burden of Healthcare Associated Infections including MRSA.

6. Safeguarding

Within their sphere of competence, each member of staff is responsible for promoting and safeguarding the welfare of the children, young people and / or vulnerable adults for whom they are responsible or may come into contact with, in the job role.

7. Review of this Job Description

This job description is intended as an outline indicator of general areas of activity and will be amended in the light of the changing needs of the organisation. To be reviewed in conjunction with the post holder on an annual basis.

Person Specification

Skills

Essential

• Demonstrated capabilities to manage own workload and working to tight deadlines.
• Excellent organisational skills and ability to prioritise effectively while managing multiple stakeholder expectations.
• Experience of creating and giving presentations to a varied group of internal and external stakeholders
• Experience of creating and giving presentations to a varied group of internal and external stakeholders
• Demonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly
• Experience of setting up and implementing internal processes and procedures.
• Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
• Ability to prepare and produce concise yet insightful communications for dissemination and for a wide range of stakeholders.
• Good problem-solving skills, with ability to work effectively with others and adjust plans and resource requirements accordingly.
• Good attention to detail.
• Competent in Microsoft Office, especially Excel, Word and PowerPoint.

Desirable

• Knowledge of Financial Systems e.g., monitoring budget management, processing invoices and procurement

Knowledge and Experience

Essential

• Educated to degree level in a relevant subject or equivalent level qualification or significant experience working at a similar level in workforce, education and training.
• Demonstrated experience in successfully coordinating projects in challenging and complex environments.
• Experience in drafting papers and other communication pieces.
• Experience of managing risks and reporting.
• Evidence of continued professional development.

Desirable

• Understand primary and social care in the UK.
• Understand good practices in education and training.
• Experience monitoring budgets and supporting business planning.
• Good knowledge of project management principles and techniques.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Islington GP Federation

Address

Unit 16-18

The Studios, Hornsey Street

Holloway

London

N7 8EG

Employer's website

https://www.islingtongpfederation.org/ (Opens in a new tab)