Bank Health Care Assistant

Job responsibilities

Main Responsibilities

1. To work under the direct and indirect supervision of the Registered Manager, Deputy Head of Clinical Services and the Clinical Nurse Specialist, in the delivery of quality holistic nursing care for patients in their own homes.

2. Deal with specific needs of palliative care patients and be aware of the needs of their friends and relatives deliver appropriate care in line with care plans

3. Recognise and feedback any changes in patient condition and where required take appropriate action to support care and treatment under the direction of a trained nurse.

4. Ensure effective communication with staff and patients and refer questions from patients, relatives and carers to the appropriate personnel and communicate answers.

5. Record appropriate information in patient records in accordance with legal and professional requirements

6. Ensure that you are familiar with the patients capabilities and needs to allow you to assist the patient with their activities of daily living, including:

a) Care of patients with continence problems. Assist with toileting needs.

b) Assist patients as required with drinking and eating.

c) Ensure patients comfort and be aware of the needs for preventing pressure area problems

d) Assist with the safe moving of patients and to mobilise with appropriate aids, within Hospice of the Valleys manual handling policies and guidelines.

e) Basic mouth care

f) Provide elements of personal care (e.g. care of hair, nails, shaving) where the completion of which will support the patients sense of well-being and dignity

g) To assist in providing occupational activities as necessary

h) To be with the anxious/restless patient and sit with an unconscious patient

i) Assist with administration of patients medication in line with Hospice of the Valleys policy.

j) If in a patients home when they die, assist with last offices and support other nursing staff with the care of the deceased.

k) To be aware of, and take into account, the physical, emotional, spiritual and social needs of the patient, their relatives and carers, recognising own levels of competence and referring on as necessary.

l) Help promote and maintain an environment that is safe and conducive to meeting the needs of patients, their relatives and carers.

m) Promote and maintain dignity and privacy at all times

3: Education

1. Attend all mandatory and statutory training as required by the Hospice

2. Attend study sessions as agreed by the Deputy Head of Clinical Services to update knowledge, obtain new skills and support and share experiences to ensure best practice is maintained.

4: Clinical Effectiveness

1. Must possess a Level III NVQ in Health & Social Care. Must be registered with Social Care Wales and maintain registration.

2. Abide by and work to the policies and procedures of Hospice of the Valleys

3. Participate in annual appraisal, working in partnership with the line manager to identify gaps in knowledge/skills and develop a plan to enhance service and self-development.

4. Manage clinical duties and resources effectively to ensure the smooth running of the service, working alone for periods, adhering to the Hospice of the Valleys Lone Worker Policy

5. Attend clinical supervision, either on a one-to-one basis, or as part of a group in accordance with Hospice of the Valleys policy and guidelines from Social Care Wales.

6. At all times to maintain the following standards:

a) be approachable

b) trustworthy

c) motivated to deliver high quality care

d) supportive to the patient, their family, carers and colleagues

e) demonstrate motivation and initiative

f) ability to work autonomously or as part of a team

g) flexible to meet service needs

h) non-judgemental and sensitive to the patients culture, political views, sexuality, religious beliefs, hobbies and interests

5: Health and Safety

All employees have a responsibility under the Health & Safety at Work Act 1974 to protect and promote their own health and that of others in the workplace

6: No Smoking Policy

Hospice of the Valleys operates a No Smoking Policy

7: Data Protection

All employees are required to uphold the confidentiality of all information records in whatever format, encountered in the course of employment and after it. All employees are bound by the requirements of the Data Protection Act when, in the course of their employment, they deal with information records relating to individuals

8: Equal Opportunities

It is the aim of Hospice of the Valleys to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, race, colour, nationality or ethnic origins, or is placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end, Hospice of the Valleys has an Equal Opportunities Policy and it is for each employee to contribute to its success.

This job description is not exhaustive and may be amended following appropriate consultation

Qualifications

Essential

• NVQ Level 3 in Health & Social Care
• Social Care Wales Registration

Desirable

• Administration of Medicines Certificate

Experience

Essential

• Minimum 2 years experience in a health care setting

Desirable

• Community working experience
• Specialist palliative care experience

Skills and Knowledge

Essential

• Team player
• Evidence of completing care plans
• Desire to increase knowledge & skills within palliative care
• Awareness of importance of self-care strategies

Desirable

• Evidence of further study in relation to palliative care

Personal Qualities

Essential

• Excellent communication skills written & verbal
• Flexible attitude
• Ability to remain calm under pressure
• Enthusiastic approach
• Able to use initiative
• Ability to respond to changing situations

Other

Essential

• Ability to participate in 24 hour / 7 day shift rotation
• Valid UK driving licence and use of a car

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).