Deputy Ward Manager

Job description

Job responsibilities

Communication

Feedback information from meetings to inpatient team. Organise and chair departmental meetings, inviting colleagues external to the department as pertinent

Provide advice and support on assessment approaches and conclusions to colleagues and others, proactively and on request.

Identify potential communication differences, relevant contextual factors and the risk of communicating or not communicating information at that time.

Communicate information in a manner that is consistent with the level of culture, background, understanding using patients preferred method.

Communicate information in a manner that acknowledges the purpose and is appropriate to the complexity and context, applying Duty of Candour as per NMC requirements.

Recognise and reflect on barriers to effective communication and improve the process through change in environment, method and modification of content and structure of communication.

Proactively use a range of skills and styles of communication with others to improve long terms goals.

Promote and model good practice consistent with legislation and HMT/SMH policies and procedures.

Communicate within the hospital network to ensue good practice, learning and improving self and others helping to build consistency across HMT/SMH.

Establish and maintain communication with various groups on complex and potentially stressful topics across a range of situations

Maintaining confidentiality and integrity of information in line with data protection and GDPR

Professional

The post holder must at all times work in accordance with the NMC code of conduct

Demonstrate knowledge and skills related to evidence-based practice

To maintain confidentiality surrounding patients admissions and treatment at all times

To promote the Health care Management Trusts (HMT) image to all individuals, groups and organizations both within the hospital and to the community at large

To ensure that all patient care is documented, all the relevant documentation is completed accurately within agreed timescales using approved patient documentation, in line with NMC and local standards

To actively participate in the unit framework of clinical governance

They will ensure the cost-effective availability of supplies and equipment for the department in conjunction with the Stores/Purchasing Controller.

Participates in key developments relating to specialty so that high quality patient focused services are promoted

Attend and participate in multidisciplinary team meetings

Set, monitor and review standards of care on a regular basis and initiate corrective action plans.

Planning & Organizing

Support the management of the department, utilising appropriate support as necessary from senior staff

Support the management of allocated resources effectively and efficiently. This includes maintaining the correct skill mix of staff for patient dependency, utilisation of time and equipment.

To assist in ensuring the safety of the department and the risk management process by actively participating in clinical risk and quality issues, including the reporting and management of clinical incidents

To undertake written risk assessments and to contribute positively to the HMT and hospital risk management strategy.

To complete workforce planning, MAPS and other unit-based IT systems as delegated or as appropriate in conjunction with the staff team contribute to developing and maintaining a unit philosophy and model of care

Efficiently support the management of a delegated budget

To participate in planning the duty rota taking into consideration the needs of the service and in conjunction with the parameters set by the Head of Clinical Services

Support and co-ordinate team projects and team building activities

To participate in events and publications that promote the hospital nursing service

Analytical

Collect interpret and analyse data relating to Wards/Day units use such data to inform decision and plan systems/updates

Monitor and assess budgetary requirements, adjusting supplies and staffing accordingly and safely, to run the department in an economically efficient, yet viable manner.

Exhibit advocacy and decision-making skills autonomously in relation to patient care

Provide a plan of care for patients, using evidence-based practice to the specific needs of the patient, relatives, and carers, including information about clinical needs and conditions, health promotion, providing support and advice where necessary.

Be able to identify and react appropriately to changing demands, situations and pressures in the department and prioritize accordingly, working as part of the team to be flexible and accommodating as appropriate.

Tasks Specific Skills

To act as a clinical role model for all members of staff

To actively plan staff rotas, and study leave, monitor absences in line with HMT policy.

To plan any required use of bank or agency staff in line with the requirements of the departmental budget.

Support the development of departmental policy/update existing policy as necessary and to reflect current guidelines and evidence-based practice.

Hold clinical supervision and support learning opportunities for staff.

To investigate accidents, incidents and complaints, producing high level reports

To support the HR processes of staff in line with HMT policy (sickness management) ensuring full compliance with staff training

To be competent in the administration of medication, including intravenous routes

Comply with local Infection Prevention and Control policy and procedure; promote excellent IPC practice within the department. Attend annual IPC training and promote IPC activities within the department. Take responsibility for action necessary in the department with regard to IPC findings.

To be competent in the use of all relevant client IT systems ensuring that all data is entered both accurately and timely, in accordance with HMT policies

To ensure that all patient care is documented, all the relevant documentation is completed accurately within agreed timescales using approved patient documentation, in line with NMC, HIW and local standards

Support and oversee a departmental training programme.

Act as a role model in promoting health, safety and security and engage in appropriate exercises and training and investigations to update and extend knowledge.

Ensure a consistent approach with the application of legislation, policies and procedures and that they are correctly applied within the perioperative team.

implementation making the necessary changes as a result of feedback and contextual development.

Recognise, communicate and reward achievements.

Ensure appropriate delegated duties, checking completion and provide feedback for learning and improvement.

Support staff induction in to the department

Support the departments audit plan

Training and Professional Development

To demonstrate a professional approach to work and act in accordance with the NMC Code of Conduct at all times and to ensure that team members do likewise

To ensure the provision of appropriate supervision and support to members of the team

To be a resource for students and junior colleagues, facilitating their development Provide a challenging supportive environment for education within the unit Supervise and orientate learners, temporary staff and staff new to the clinical area

Maintain own professional development and mandatory training

to maintain confidentiality surrounding patients admissions and treatment at all times

To promote the Health care management trusts image to all individuals, groups and organisations both within the organisation and to the community at large

Health & Safety

Understand the correct use and assembly of required equipment, understand safety precautions and ensure appropriate cleaning of equipment, reporting faults

To provide a safe environment for the safety and welfare of patients and staff by complying with:

o Health & Safety at Work Act

o Fire Prevention and Management

o COSHH

Use risk assessment processes to ensure patient safety is maintained including staff and visitors in the department

Comply with manual handling principles, techniques, policy and guidelines

Comply with Infection Prevention and Control principles, techniques, policy and guidelines.

To demonstrate awareness and compliance with HMT policies, procedures, guidelines, standards and core behaviours

To be aware of HMT framework of clinical governance and patient safety walk rounds within the department Identify and report clinical risks to the appropriate department so that action can be taken in accordance with HMT risk management policy

To provide a suitable and safe environment for the physical, psychological and spiritual wellbeing of staff, patients/clients and their relatives/carers, seeking guidance or advice where necessary

Record and report all incidents/complaints involving staff, patients and visitors in accordance with HMT policies and lead or assist in any investigations as required.

Person Specification

Experience

Essential

• Registered Adult Nurse Part 1 NMC Register
• First degree or equivalent in health-related subject
• Evidence of continuing professional development
• Surgical nursing experience
• 5 years post registration experience including
• Knowledge of budgets/financial control
• Knowledge of complaints management
• Experience in the Clinical governance agenda, with excellent report writing skills
• Able to:
• Ability to work under pressure and provide high care standards
• Experience in people management and clinical supervision
• IT skills
• Experience in teaching peers and junior staff
• Able to prioritize and meet deadlines effectively
• Able to deal effectively with challenging situations and challenging individuals
• Ability to gain the confidence of colleagues and peers.
• Delegate appropriate activities to other staff and ensure objectives are met.
• Time management skills
• Ability to use initiative and make decisions
• Analyses problems and implements effective and appropriate solutions
• Effective leadership skill
• Excellent communications skills, written and oral
• Able to motivate and support others and encourage effective team working
• Understands the importance of confidentiality and dealing with sensitive information.

Desirable

• Teaching / Mentoring experience and /or qualification
• Masters degree, or equivalent experience
• Project management experience
• Involvement in business planning
• Knowledge of complaints management
• Patient Partnership working
• Experience working in private healthcare
• Registered Mentor

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HMT Sancta Maria Hospital

Address

Sancta Maria Hospital

Lamberts Road

Swansea

West Glamorgan

SA1 8FD

Employer's website

https://www.hmtsanctamaria.org/ (Opens in a new tab)