Infrastructure Engineer
N3i Limited
This job is now closed
Job summary
The role of server and network engineer has responsibility for the administration, maintenance, support, development, performance and security of the server and network Infrastructure, supporting over 4000 GP staff and ensuring it meets current and future needs of the organisation. A driving license and daily use of a vehicle insured for business use is necessary.
You should have a friendly, professional and customer focused approach; always putting the customer first and ensuring they are kept up to date with the status and progress of incidents and service requests. Candidate will also need to possess good analytical and problem-solving skills.
Development opportunities will be considered for internal staff wishing to up skill and move into this role from another team.
Please note that all successful candidates will be subject to NHS Recruitment Check Standards and the ability to travel and carry equipment to our customers sites using your own vehicle is essential.
Main duties of the job
The post holder will provide a range of 2nd & 3rd line technical support services for the organisations server and network infrastructure, including hardware and software support, development & implementation for systems, servers, storage, security and virtualisation and will also have experience of supporting network infrastructure and wireless connectivity in a large corporate setting.
As this role is both technical and operational the post holder will support the day-to-day running of the IT Servers and Networks to agreed service levels and installation of new hardware and systems when required with participation as a project team member and in some cases project lead for ongoing technical support improvements to the organisations infrastructure.
The Infrastructure Engineer role will be part of a rota covering the service operating hours of 07:30 to 18:30 Monday to Friday over a 37.5 hour working week. The role will also include the need for on-call third line duties on a rota.
About us
N3i is a partnership between City Health Care Partnership CIC (CHCP) and The One Point, specifically established to support the NHS Primary Care IT services across the Humber region. N3i offers a combination of technical expertise and strong customer service skills to deliver an industry leading IT support service to our customers across the region. The IT support service is provided from our state-of-the-art facilities from The View, Bridgehead Business Park, Hessle.
Date posted
21 April 2021
Pay scheme
Other
Salary
£26,000 to £36,000 a year
Contract
Permanent
Working pattern
Full-time
Reference number
E0009-21-3923
Job locations
N3i, The View
Bridgehead Business Park
Hessle
HU13 0GD
Employer details
Employer name
N3i Limited
Address
N3i, The View
Bridgehead Business Park
Hessle
HU13 0GD