Digital Community Project Lead
N3i Limited
This job is now closed
Job summary
The Humber, Coast and Vale Digital Community Project Lead will be expected to work as part of the newly formed Digital Support Hub, with a portfolio to lead and support Community Health Services across the system on all matters digital.
This role is a 12 month fixed term contract or secondment opportunity. (With current line manager's agreement).
Main duties of the job
The post holder will have highly transferable engagement and communication skills to lead the provision of an efficient, effective, and high-quality digital Community Health Services programme that is professional and well-co-ordinated. The post holder must meet all statutory, regulatory and NHS requirements by ensuring alignment with the activity of the organisation, whilst also supporting the creation of an energetic network of Digital Community Health Services colleagues across regional and local teams.
Community Health Services and Ageing Well hold a strong national profile with expectations high and outcomes directly linked to delivering key part of the NHS Long Term Plan.
About us
N3i offers a combination of technical expertise and strong customer service skills to deliver an industry leading Digital and IT support service to our customers across the region. The service is provided from our state-of-the-art facilities from The View, Bridgehead Business Park, Hessle
You will be working within a friendly multi-disciplinary team within a fast moving and dynamic environment that will see you working with staff across multi organisations across the Humber Coast and Vale region and with a range of external partners.
Date posted
19 July 2021
Pay scheme
Other
Salary
£38,890 to £45,753 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Home or remote working
Reference number
E0009-21-3728
Job locations
N3i
Bridgehead Business Park
Hessle
North East Lincolnshire
HU13 0GD
Job description
Job responsibilities
The Humber, Coast and Vale Digital Community Project Lead will be expected to work as part of the newly formed Digital Support Hub, with a portfolio to lead and support Community Health Services across the system on all matters digital.
The role will develop the strategy and policy for Digital Community Health Services in partnership with wider colleagues to support the wider digital portfolio of work across the whole integrated system.The post holder will have highly transferable engagement and communication skills to lead the provision of an efficient, effective, and high-quality digital Community Health Services programme that is professional and well-co-ordinated.
The post holder must meet all statutory, regulatory and NHS requirements by ensuring alignment with the activity of the organisation, whilst also supporting the creation of an energetic network of Digital Community Health Services colleagues across regional and local teams. Community Health Services and Ageing Well hold a strong national profile with expectations high and outcomes directly linked to delivering key part of the NHS Long Term Plan.
The role will therefore be inward and outward facing, building long term relationships across health and care organisations, both statutory and voluntary, to help facilitate the successful delivery of digital Community Health Services.
DUTIES AND RESPONSIBILITIES
Key responsibilities: -
Oversee providers completing a self-assessment digital baselining exercise and identify priority digital maturity needs.
Support community health providers to progress in line with national data requirements; for example: Community Services Data Set (CDSC) usage, Two Hour Two Day (2h2d) target achievement and data quality improvements.
Assist the Partnership to produce a refreshed digital roadmap and strategic digital plan that encompasses the aims of community health providers, their associated digital maturity needs and local population health management approaches.
Lead and champion, for the Community Health Services sector, on developing the Yorkshire and Humber Care Record (YHCR -Local Health and Care Records - LCHR) on-boarding road map for Community Health Service Providers.
Promote and ensure modern digital solutions usage to support demand and capacity management across the Humber, Coast and Vale; for example: digital rostering and auto-scheduling. The aim being to ensure the optimal use of workforce resources, including the provision of respite for teams, so that deployment and capacity are based on demand.
Implement digital communications solutions, using the system wide tool, that enable Multi Discipline Teams, including community health care services and social care services, promoting effective real-time collaboration when delivering care.
Work with and promote current programmes providing virtual ward models so that the digital tools are adopted in support of the effective delivery of remote care. Overseeing the implementation and adoption of such virtual ward models for the Humber, Coast and Vale.
Communication
Lead on the development of networks and partnerships to spread innovation and share best practice across the community health sector.
Work with patients, commissioners, and clinical experts in an effective manner, seeking clinical and people/patient input where appropriate, to successfully deliver digital enablement.
Advocate, encourage and promote the use of collaborative digital solutions such as the Yorkshire Health Care Record (YHCR) and Electronic EPaCCs.
Engage with education and academic partners to develop the innovative investment required so that the workforce has the digital knowledge and skills to confidently adopt and champion digital technology.
Recognise, classify, and catalogue best practice (national and international) in key areas of workforce profiling and skill mix, digital improvement, and data improvement to ensure tangible achievements and outcomes, through transformation, in community health services provision.
Engage, support, and contribute to partnership conversations within local systems, alongside providers and wider stakeholders, to secure collaboration with workforce planning and information expertise to create a workforce fit for the future.
Strategy and Planning
Work in partnership with national, regional, and local system partners to ensure that the work to digitally enable community health services is clearly articulated, including details of the priorities that are driven by local engagement.
Develop and Implement a Community Health Services Digital Strategic Plan that helps deliver the future care models and the advances in clinical practice required to achieve the benefits and objectives of the NHS Long Term Plan.
Adopt a planning model to project future community health services digital requirements, against investment opportunities, to support the levelling up of community health services digital maturity.
Work with the Workforce Programme to ensure that the Community Health Services workforce is equipped to fully embrace technology, innovation, future service developments and future clinical practice.
Programme Delivery
Lead and develop Community Health Services Digital Transformation, including innovation and developing new ways of working that aim to improve care outcomes, improve the experiences of delivering/receiving care, and focus on efficient use of resources.
Drive forward community health services digital transformation, analysing outcomes to ensure organisational performance is improved, targets are met, and objectives achieved.
Manage all necessary business returns, including planning and delivery returns, to provide assurance at Strategic Digital Board and in the NHSE Regional Team.
Drive and track progress against plans and transition milestones, ensuring appropriate processes are in place to flag and mitigate issues, risks, and concerns with the relevant stakeholders.
Develop and implement systems to ensure information is properly managed and best practice is shared across the team, partner organisations, wider NHS organisations and external stakeholders as appropriate.
Create and present complex and sometimes contentious information on all aspects of digital delivery in a clear, understandable, and audience-appropriate manner.
Planning and Organisational Skills
Plan tasks and activities that may require adjustments to priorities due to a varying workload and interruptions.
Ensure daily administration tasks are undertaken in a timely and appropriate manner to maintain service levels and allow for accurate reporting.
To establish and maintain accurate and up-to-date documentation ensuring records are available as and when required.
Physical Skills
The post requires developed physical skills to fulfil duties in a role where there is a specific requirement for speed and accuracy. The post holder will possess keyboard skills and manipulation critical data and information with narrow margins for error.
Policy and Service Development Implementation
Required to follow organisational policies and implement policies in relation to IT systems.
Responsibility for Human Resources
On occasion the post holder may be required to work unsociable hours to support and/or enable the delivery of key programmes or projects.
Responsibility for Information Resources
Responsible for maintaining all electronic and manual filing systems ensuring ease of access for retrieval, filing of data, records and documents on a daily basis.
Ensure that a high level of accuracy is maintained in all information systems.
Knowledge, Training and Experience
Be able to communicate complex information at all levels of the organisation including understanding speech and languages difficulties either on the telephone or face to face.
Ability to communicate with customers and external organisations complex analytical information. T
Required to use specialist software tools for the manipulation of data.
This job description is not meant to be exhaustive. It describes the main duties and responsibilities of the post. It may be subject to change in the light of developing organisational and service needs and wherever possible change will follow consultation with the post holder.
Job description
Job responsibilities
The Humber, Coast and Vale Digital Community Project Lead will be expected to work as part of the newly formed Digital Support Hub, with a portfolio to lead and support Community Health Services across the system on all matters digital.
The role will develop the strategy and policy for Digital Community Health Services in partnership with wider colleagues to support the wider digital portfolio of work across the whole integrated system.The post holder will have highly transferable engagement and communication skills to lead the provision of an efficient, effective, and high-quality digital Community Health Services programme that is professional and well-co-ordinated.
The post holder must meet all statutory, regulatory and NHS requirements by ensuring alignment with the activity of the organisation, whilst also supporting the creation of an energetic network of Digital Community Health Services colleagues across regional and local teams. Community Health Services and Ageing Well hold a strong national profile with expectations high and outcomes directly linked to delivering key part of the NHS Long Term Plan.
The role will therefore be inward and outward facing, building long term relationships across health and care organisations, both statutory and voluntary, to help facilitate the successful delivery of digital Community Health Services.
DUTIES AND RESPONSIBILITIES
Key responsibilities: -
Oversee providers completing a self-assessment digital baselining exercise and identify priority digital maturity needs.
Support community health providers to progress in line with national data requirements; for example: Community Services Data Set (CDSC) usage, Two Hour Two Day (2h2d) target achievement and data quality improvements.
Assist the Partnership to produce a refreshed digital roadmap and strategic digital plan that encompasses the aims of community health providers, their associated digital maturity needs and local population health management approaches.
Lead and champion, for the Community Health Services sector, on developing the Yorkshire and Humber Care Record (YHCR -Local Health and Care Records - LCHR) on-boarding road map for Community Health Service Providers.
Promote and ensure modern digital solutions usage to support demand and capacity management across the Humber, Coast and Vale; for example: digital rostering and auto-scheduling. The aim being to ensure the optimal use of workforce resources, including the provision of respite for teams, so that deployment and capacity are based on demand.
Implement digital communications solutions, using the system wide tool, that enable Multi Discipline Teams, including community health care services and social care services, promoting effective real-time collaboration when delivering care.
Work with and promote current programmes providing virtual ward models so that the digital tools are adopted in support of the effective delivery of remote care. Overseeing the implementation and adoption of such virtual ward models for the Humber, Coast and Vale.
Communication
Lead on the development of networks and partnerships to spread innovation and share best practice across the community health sector.
Work with patients, commissioners, and clinical experts in an effective manner, seeking clinical and people/patient input where appropriate, to successfully deliver digital enablement.
Advocate, encourage and promote the use of collaborative digital solutions such as the Yorkshire Health Care Record (YHCR) and Electronic EPaCCs.
Engage with education and academic partners to develop the innovative investment required so that the workforce has the digital knowledge and skills to confidently adopt and champion digital technology.
Recognise, classify, and catalogue best practice (national and international) in key areas of workforce profiling and skill mix, digital improvement, and data improvement to ensure tangible achievements and outcomes, through transformation, in community health services provision.
Engage, support, and contribute to partnership conversations within local systems, alongside providers and wider stakeholders, to secure collaboration with workforce planning and information expertise to create a workforce fit for the future.
Strategy and Planning
Work in partnership with national, regional, and local system partners to ensure that the work to digitally enable community health services is clearly articulated, including details of the priorities that are driven by local engagement.
Develop and Implement a Community Health Services Digital Strategic Plan that helps deliver the future care models and the advances in clinical practice required to achieve the benefits and objectives of the NHS Long Term Plan.
Adopt a planning model to project future community health services digital requirements, against investment opportunities, to support the levelling up of community health services digital maturity.
Work with the Workforce Programme to ensure that the Community Health Services workforce is equipped to fully embrace technology, innovation, future service developments and future clinical practice.
Programme Delivery
Lead and develop Community Health Services Digital Transformation, including innovation and developing new ways of working that aim to improve care outcomes, improve the experiences of delivering/receiving care, and focus on efficient use of resources.
Drive forward community health services digital transformation, analysing outcomes to ensure organisational performance is improved, targets are met, and objectives achieved.
Manage all necessary business returns, including planning and delivery returns, to provide assurance at Strategic Digital Board and in the NHSE Regional Team.
Drive and track progress against plans and transition milestones, ensuring appropriate processes are in place to flag and mitigate issues, risks, and concerns with the relevant stakeholders.
Develop and implement systems to ensure information is properly managed and best practice is shared across the team, partner organisations, wider NHS organisations and external stakeholders as appropriate.
Create and present complex and sometimes contentious information on all aspects of digital delivery in a clear, understandable, and audience-appropriate manner.
Planning and Organisational Skills
Plan tasks and activities that may require adjustments to priorities due to a varying workload and interruptions.
Ensure daily administration tasks are undertaken in a timely and appropriate manner to maintain service levels and allow for accurate reporting.
To establish and maintain accurate and up-to-date documentation ensuring records are available as and when required.
Physical Skills
The post requires developed physical skills to fulfil duties in a role where there is a specific requirement for speed and accuracy. The post holder will possess keyboard skills and manipulation critical data and information with narrow margins for error.
Policy and Service Development Implementation
Required to follow organisational policies and implement policies in relation to IT systems.
Responsibility for Human Resources
On occasion the post holder may be required to work unsociable hours to support and/or enable the delivery of key programmes or projects.
Responsibility for Information Resources
Responsible for maintaining all electronic and manual filing systems ensuring ease of access for retrieval, filing of data, records and documents on a daily basis.
Ensure that a high level of accuracy is maintained in all information systems.
Knowledge, Training and Experience
Be able to communicate complex information at all levels of the organisation including understanding speech and languages difficulties either on the telephone or face to face.
Ability to communicate with customers and external organisations complex analytical information. T
Required to use specialist software tools for the manipulation of data.
This job description is not meant to be exhaustive. It describes the main duties and responsibilities of the post. It may be subject to change in the light of developing organisational and service needs and wherever possible change will follow consultation with the post holder.
Person Specification
Skills
Essential
- Ability to communicate via a range of mediums to a wide range of personnel at all levels from both within and outside the organisation.
- Ability to assimilate and present complex and contentious information to large groups.
- Capability to gain support for changes without having direct line management responsibility for staff using negotiation and influencing skills.
- Analytical with ability to analyse data and diagnose problems and situations using a high degrees of judgement and awareness of operational and strategic issues.
- Understand the operational, financial, contractual and political drivers within the NHS and make full use of this knowledge to deliver improvements to patient services.
- Manage multiple deadlines and conflicting priorities using well developed prioritisation skills.
- Knowledge of full range of service improvement tools and techniques
Desirable
- Awareness of the planned NHS Landscape (Integrated Care Systems)
Other
Essential
- Able to visit other organisations/attend conferences & meetings.
Experience
Essential
- Subject matter expertise across a number of key areas and achieved
- over a minimum of four years relating to digital and data
- Experience in the application of information and technology strategies, plans and solution to improve patient
- outcomes and business performance in the NHS
- Knowledge of digital infrastructure and deployment in the NHS
- Knowledge of Information Security within the NHS
- Knowledge of the application of Digital Maturity Models in healthcare
- Knowledge of NHS Reporting standards and data sets
- Familiarity of working with Executive Directors, Senior Management and Clinical staff, including commissioners, GPs, other organisations
Desirable
- Experience working with Community Health Services
- Experience of identifying and developing technical solutions to problems
Qualifications
Essential
- Graduate in related area (or having commensurate experience)
Person Specification
Skills
Essential
- Ability to communicate via a range of mediums to a wide range of personnel at all levels from both within and outside the organisation.
- Ability to assimilate and present complex and contentious information to large groups.
- Capability to gain support for changes without having direct line management responsibility for staff using negotiation and influencing skills.
- Analytical with ability to analyse data and diagnose problems and situations using a high degrees of judgement and awareness of operational and strategic issues.
- Understand the operational, financial, contractual and political drivers within the NHS and make full use of this knowledge to deliver improvements to patient services.
- Manage multiple deadlines and conflicting priorities using well developed prioritisation skills.
- Knowledge of full range of service improvement tools and techniques
Desirable
- Awareness of the planned NHS Landscape (Integrated Care Systems)
Other
Essential
- Able to visit other organisations/attend conferences & meetings.
Experience
Essential
- Subject matter expertise across a number of key areas and achieved
- over a minimum of four years relating to digital and data
- Experience in the application of information and technology strategies, plans and solution to improve patient
- outcomes and business performance in the NHS
- Knowledge of digital infrastructure and deployment in the NHS
- Knowledge of Information Security within the NHS
- Knowledge of the application of Digital Maturity Models in healthcare
- Knowledge of NHS Reporting standards and data sets
- Familiarity of working with Executive Directors, Senior Management and Clinical staff, including commissioners, GPs, other organisations
Desirable
- Experience working with Community Health Services
- Experience of identifying and developing technical solutions to problems
Qualifications
Essential
- Graduate in related area (or having commensurate experience)
Employer details
Employer name
N3i Limited
Address
N3i
Bridgehead Business Park
Hessle
North East Lincolnshire
HU13 0GD
Employer's website
Employer details
Employer name
N3i Limited
Address
N3i
Bridgehead Business Park
Hessle
North East Lincolnshire
HU13 0GD
Employer's website
For questions about the job, contact:
Date posted
19 July 2021
Pay scheme
Other
Salary
£38,890 to £45,753 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Home or remote working
Reference number
E0009-21-3728
Job locations
N3i
Bridgehead Business Park
Hessle
North East Lincolnshire
HU13 0GD