West Kent Primary Care

Digital and Transformation Lead - Tunbridge Wells Primary Care Network

Information:

This job is now closed

Job summary

Tunbridge Wells Primary Care Network (PCN) are looking to recruit a Digital and Transformation Lead to work within the Senior Management Team of the PCN on a range of digital transformation projects.

We are looking for an enabler who can bring substantial benefit to our PCN with impact from the start, delivering key projects such as: digital triage, patient flow management, development of new shared care systems, online signposting, social media, promotion of the NHS App and optimizing the use of clinical systems.

The role will offer the post-holder autonomy to deliver digital projects and the ability to make a real difference to the way we work.

This role will operate hybrid working, with the candidate splitting their time between working from GP practices and from home.

Main duties of the job

The post-holder will help the PCN adopt new technology and other initiatives to improve access to care and enable PCN staff to work more effectively to support the sustainability of general practice services.

About us

West Kent Primary Care will act as employer for this role. We are a collaborative and ambitious GP Federation working with GP practices across Sevenoaks, Weald, Tonbridge, Tunbridge Wells, Malling, and Maidstone to improve General Practice provision in the area. West Kent Primary Care are a supportive and friendly organisation whose aim is to provide high quality, seamless health care that enables people to lead healthier lives, whilst feeling supported and cared for.

What we can offer:

  • Favourable terms and conditions
  • Match NHS Annual Leave entitlement
  • NEST and NHS Pension
  • A comprehensive induction into the company followed by a local induction to introduce you to the role
  • Training, support, and development in your career
  • Flexible working arrangements
  • Recognition via Employee of the Month scheme
  • Wellbeing support and Employee Assistance Programme

*Due to the geographical location, it would be beneficial to have a full driving license as travel will be required to practices across the PCN area.

Office Contact: 01892 481821

Details

Date posted

08 February 2023

Pay scheme

Other

Salary

£48,526 to £54,619 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Compressed hours

Reference number

E0008-WKF155-B

Job locations

Hospice In The Weald

Maidstone Road

Pembury

Tunbridge Wells

Kent

TN2 4TA


Job description

Job responsibilities

The post-holder will:

Improve adoption of new technology to enhance patient access and experience, increasing PCN productivity

Be responsible for a range of digital transformation initiatives for the PCN, managing priorities and inter-dependencies

Ensure that digital and operational transformation is embedded and aligned with system and national strategies, working closely with the ICB Digital Team

Build relationships and facilitate collaboration between practices within the network to support the delivery of care to patients (e.g., delivery of enhanced access or other hub-type working arrangements)

Review and improve the PCNs digital maturity, identifying opportunities for digital optimisation within the PCN and leading workshops on system integration across the PCN

Support the effective adoption of national and local initiatives, including integrated working at neighbourhood and place level to improve access to patient services

Use data to:

1. Understand demand, capacity, and activity - helping to drive improvements in patient experience of access

2. Support population health management, improvements in care quality and PCN operational efficiency

3. Understand the type and intensity of support needs of the PCN

Drive the planning and prioritisation of changes that will improve the delivery of care and improve patient and staff experience in the practices within the PCN

Develop and manage an overall transformation plan for the PCN, including managing risk, considering the potential impacts on the organisation, and determining resource requirements.

Provide feedback to PCN leadership and member practices on the progress of current initiatives, capacity for change, improvement, and issues so that plans can be adapted in response

Job description

Job responsibilities

The post-holder will:

Improve adoption of new technology to enhance patient access and experience, increasing PCN productivity

Be responsible for a range of digital transformation initiatives for the PCN, managing priorities and inter-dependencies

Ensure that digital and operational transformation is embedded and aligned with system and national strategies, working closely with the ICB Digital Team

Build relationships and facilitate collaboration between practices within the network to support the delivery of care to patients (e.g., delivery of enhanced access or other hub-type working arrangements)

Review and improve the PCNs digital maturity, identifying opportunities for digital optimisation within the PCN and leading workshops on system integration across the PCN

Support the effective adoption of national and local initiatives, including integrated working at neighbourhood and place level to improve access to patient services

Use data to:

1. Understand demand, capacity, and activity - helping to drive improvements in patient experience of access

2. Support population health management, improvements in care quality and PCN operational efficiency

3. Understand the type and intensity of support needs of the PCN

Drive the planning and prioritisation of changes that will improve the delivery of care and improve patient and staff experience in the practices within the PCN

Develop and manage an overall transformation plan for the PCN, including managing risk, considering the potential impacts on the organisation, and determining resource requirements.

Provide feedback to PCN leadership and member practices on the progress of current initiatives, capacity for change, improvement, and issues so that plans can be adapted in response

Person Specification

Qualifications

Essential

  • Professional qualification or experience in IM&T to demonstrate subject matter expertise
  • Project management qualification, such as PRINCE or equivalent experience

Desirable

  • Educated to master's degree level or equivalent professional experience
  • Managing Successful Programmes (MSP) qualification

Experience

Essential

  • Experience in project delivery through the entire project lifecycle from initiation to delivery
  • Leadership skills to influence others and initiate and implement change
  • Ability to report professional reports

Desirable

  • At least five years experience in Digital / IM&T project management or transformation experience in a Health or Social Care Environment

Other Knowledge

Essential

  • Good understanding of the Digital agenda within the NHS and Social Care Sector
  • Good understanding of current healthcare policy relating to primary care and integrated care
  • Working knowledge of MS Office and good keyboard skills
Person Specification

Qualifications

Essential

  • Professional qualification or experience in IM&T to demonstrate subject matter expertise
  • Project management qualification, such as PRINCE or equivalent experience

Desirable

  • Educated to master's degree level or equivalent professional experience
  • Managing Successful Programmes (MSP) qualification

Experience

Essential

  • Experience in project delivery through the entire project lifecycle from initiation to delivery
  • Leadership skills to influence others and initiate and implement change
  • Ability to report professional reports

Desirable

  • At least five years experience in Digital / IM&T project management or transformation experience in a Health or Social Care Environment

Other Knowledge

Essential

  • Good understanding of the Digital agenda within the NHS and Social Care Sector
  • Good understanding of current healthcare policy relating to primary care and integrated care
  • Working knowledge of MS Office and good keyboard skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Kent Primary Care

Address

Hospice In The Weald

Maidstone Road

Pembury

Tunbridge Wells

Kent

TN2 4TA


Employer's website

https://westkentprimarycare.co.uk/ (Opens in a new tab)

Employer details

Employer name

West Kent Primary Care

Address

Hospice In The Weald

Maidstone Road

Pembury

Tunbridge Wells

Kent

TN2 4TA


Employer's website

https://westkentprimarycare.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Officer

Haydyn Williams

haydyn.williams@nhs.net

01892481821

Details

Date posted

08 February 2023

Pay scheme

Other

Salary

£48,526 to £54,619 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Compressed hours

Reference number

E0008-WKF155-B

Job locations

Hospice In The Weald

Maidstone Road

Pembury

Tunbridge Wells

Kent

TN2 4TA


Supporting documents

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