Job responsibilities
West Kent Primary Care is a rapidly growing GP Federation whose shareholders include all 54 practices in West Kent, covering nearly 500,000 patients. Within this, we are divided into 9 Primary Care Networks (PCNs), each with its own leadership structure. West Kent Primary Care is made up of an office-based team, clinical staff and clinical and administrative staff employed on behalf of the PCNs.
JOB PURPOSE
In collaboration with the PCNs & wider system partners West Kent Primary Care have developed and continue to provide the Post Covid Assessment Service (PCAS). Working as part of a multi-disciplinary team the post holder will assess, monitor, and support patients virtually.
The post holder will report to the Lead Nurse and their line manager at West Kent Primary Care. They will develop good working relationships with both the primary care team and healthcare professionals from other organisations and will work within local guidelines relating to provision of post covid services.
KEY RESPONSIBILITIES
In accordance with the local guidance, the post-holder will undertake clinical assessments and offer supporting advice, based on patient needs and the demands of the Service. The post holder will be aligned to the lead nurse to enable supervision and will gain advice from the wider multidisciplinary team.
The postholder will be required to:
Day to day management of the assessment & triage hub in the absence of the Lead Nurse including responsibility for co-ordination of the MDT and hub team.
Undertake virtual baseline assessment of patient’s clinical condition via agreed screening questionnaire ensuring completion to a satisfactory standard to allow MDT review and decision making.
Onboard patients onto the ‘Your Covid Recovery’ App.
Monitor patents virtually through the dashboards – including review of data entered by the patients and providing advice to the patient or escalation as required on a weekly basis.
Support colleagues within PCAS to complete tasks efficiently and effectively as directed by the senior team.
Follow agreed clinical protocols referring to senior colleagues or GPs as appropriate.
Collate, analyse, and present clinical data and information to the team using appropriate charts and/or graphs to enhance care.
Provide interventions and treatment to patients in line with service policy and using established clinical guidelines.
Educates and advises patients regarding assessment and management and when they should contact a doctor in line with guidance.
Makes onward referrals as required.
Ensure infection, prevention and control guidance is applied in practice.
Ensure equipment is available for patients who require virtual monitoring in their homes.
Fully document all aspects of patient care and complete all required paperwork for legal, professional, and administrative purposes.
Monitor and support junior members of the team to complete all required paperwork.
Record clear and contemporaneous IT based consultation notes to agreed standards.
Maintain up to date knowledge of clinical guidance i.e. local guidelines, policies and procedures.
Other responsibilities
Deputises for the Lead Nurse where required.
Provide a leadership style which is underpinned by strongly held values around equality, diversity and openness.
Manages disposable stock levels and equipment and reports deficits or shortages to the Lead Nurse.
Ensures the privacy and dignity of all patients is maintained.
Enable others to promote equality and diversity in a non-discriminatory culture.
Supporting colleagues and responding to requests from administrative and healthcare professionals, working effectively within the wider team.
Takes responsibility for ensuring compliance with all relevant practice policies/guidelines, e.g. safeguarding, resuscitation, confidentiality, data protection, health and safety.
Works in accordance with the professional guidance provided by the NMC.
Training and Development
All employees should understand that it is their personal responsibility to comply with all organisational and statutory training requirements (e.g. health and safety, infection control, equal treatment and diversity, confidentiality, safeguarding adults and children, information governance).
Engaging in professional development to maintain current knowledge, clinical competence and effective performance.
Participate in one to ones and performance assessment.
Take responsibility for own development, learning and performance and supporting others where assistance is required.
Undertake additional training where necessary/as required to provide enhanced services.
Complete all mandatory training required by the role.
Supports team members to recognise and work within own competence and provides education and competence assessment where staff are required to undertake tasks which fall outside their competence.
Participate in any training programme implemented by WKPC as part of this employment.
Attend regular one to ones and supervision sessions with line manager.
Quality
Under supervision and support of colleagues, the post-holder will aim to maintain quality within the service, and will:
Participate in clinical governance activity and contribute to the improvement in quality of health outcomes through audit, risk management and quality improvement activities.
Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.
Alert colleagues to issues affecting governance, quality, and risk.
Participate in Significant Event Analysis as required.
Understand and apply policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult safeguarding procedures and local guidance.
Identify, apply, and disseminate research findings relating to own practice.
Uses clinical audit to monitor quality in the service and implement change according to findings.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own activities and making suggestions on ways to improve and enhance the team’s performance.
Work effectively with individuals in other agencies to meet patients’ needs
Effectively manage own time, workload and resources with guidance as required.
Communicates effectively with colleagues and patients.
