Job summary
Newham Health Collaborative (NHC) is looking for a Part-time Primary Care Network Manager, to provide support for Docklands PCN, to enable the delivery of services in line with the Network Contract Directed Enhanced Service specification (PCN DES) and facilitate development of the PCN.
This advert closes 5 August 2024 however, we reserve the right to close the advert earlier due to volume of applications.
Main duties of the job
The post holder will develop strong relationships and engage with a wide range of stakeholders across the locality, to ensure collaborative approaches to service development and delivery.
The post holder will also provide management support for the Primary
Care Network to enable the delivery of services in line with the Network Contract
Directed Enhanced Service specification (PCN DES) and facilitate development of
the PCN.
The PCN manager will manage the Network Additional Roles staff
including the Clinical Pharmacist, Social Prescriber, care coordinators and any
other roles established on behalf of the Network under the Additional Roles
Reimbursement Scheme and other roles.
To achieve the above roles, the post holder
will report to, work closely with and also provide management support to the
Networks Clinical Director.
The post holder will also ensure the collection
of appropriate data and information to ensure robust budget monitoring,
oversight of payments and provision of assurance to the network and where
required to commissioners regarding the Networks funds.
About us
Newham Health Collaborative(NHC) CIC is a GP federation
representing all the GP practices within the Newham borough boundaries. This
covers a population of approximately 400,000 patients. We are established as a
Community Interest Company, wholly owned by our 43 GP practice members. We
invest any surplus we secure into services for primary care and our patients.
Primary Care Networks will
also be expected to think about the wider health of their population, taking a
proactive approach to managing population health and assessing
the needs of their local population to identify people who would benefit from
targeted, proactive support.
Although Covid vaccinations are no longer a mandatory requirement within the NHS, NHC continue to encourage and support the vaccination uptake as this remains the best line of defence against Covid19. The safety of our staff and Newhams patients is a top priority for us at NHC.
Job description
Job responsibilities
Role responsibilities will include:
To
provide management support for Primary Care Networks in Newham to enable the
delivery of services in line with the Network Contract Directed Enhanced
Service specification (PCN DES) and facilitate development of the PCN.
To manage the Network
Additional Roles staff including the Clinical Pharmacist, Social Prescriber,
care coordinators and any other roles established on behalf of the Network
under the Additional Roles Reimbursement Scheme and other roles.
The post holder will also
ensure the collection of appropriate data and information to ensure robust
budget monitoring, oversight of payments and provision of assurance to the
network and where required to commissioners regarding the Networks funds.
For full job description, please refer to the JD/PS attached.
Job description
Job responsibilities
Role responsibilities will include:
To
provide management support for Primary Care Networks in Newham to enable the
delivery of services in line with the Network Contract Directed Enhanced
Service specification (PCN DES) and facilitate development of the PCN.
To manage the Network
Additional Roles staff including the Clinical Pharmacist, Social Prescriber,
care coordinators and any other roles established on behalf of the Network
under the Additional Roles Reimbursement Scheme and other roles.
The post holder will also
ensure the collection of appropriate data and information to ensure robust
budget monitoring, oversight of payments and provision of assurance to the
network and where required to commissioners regarding the Networks funds.
For full job description, please refer to the JD/PS attached.
Person Specification
Experience
Essential
- Experience in delivering major service and organizational change.
- Demonstrable experience of business planning processes in healthcare organizations
- Experience working in General Practice or Primary Care
- Experience of managing Primary Care teams within General Practice
Desirable
- Experience of working successfully at a manager level in a complex multi-disciplinary organization, contributing to both corporate and departmental goals
- Experience of financial management including the setting and effective control of substantial budgets
- Experience of partnership working with a range of internal and external bodies / statutory and non-statutory agencies
- Detailed knowledge of legislation and the statutory responsibilities of health and social care agencies in the provision of Primary Care Services
- Knowledge of national trends and developments as they relate to Primary Care, and Health & Social care
- Experience of leading and managing people, 2 years+ Experience of Managing People
Budget and Finance & Managerial
Desirable
- A basic understanding of budgets and financial information
- Excellent interpersonal skills and ability to make and retain relationships
- Successful at building (selecting, training and developing) effective teams as well as leading them.
- A basic understanding of payment structures within Primary Care
- Possession of leadership skills, able to generate a clear sense of direction for the service and its employees
- Ability to deal effectively and constructively with performance and conduct issues.
- Ability to effectively resolve conflict. Strong influencing skills with the ability to shape development across the Network
Performance Management & Strategic Thinking
Essential
- Demonstrable experience in developing, delivery and performance management of high quality services
- Commits to accomplishing challenging objectives
- Sets objective measurements; develops and monitors systems for organising work and information
- Displays initiative to improve performance
- Determined, outcome driven completer-finisher
- A bias for action with high degree of personal drive and motivation
- Ability to find innovative solutions to identified areas needing improvement
- Able to develop and implement creative and innovative solutions allied with an entrepreneurial disposition to issues
Desirable
- Ability to provide vision and direction to individuals and teams so as to gain ownership and commitment
- Ability to think laterally, able to interpret data and synthesize complex information from a range of sources
Interpersonal, Communication Skills & Resilience and Flexibility
Essential
- Excellent oral and written communication skills
- Effective interpersonal skills and ability to communicate with staff and managers at all levels within the organization, service users and carers
- Excellent numerical, verbal and critical reasoning
- Ability to present complex information to a mixed audience
- Ability to motivate colleagues and staff
- Excellent organizational skills with the ability to respond effectively to multiple priorities
- Maintains a high level of performance when faced with opposition or hostility from others, or when under conditions of stress
- Has confidence in own ability to deal with challenging circumstances
Desirable
- Expresses ideas clearly and succinctly on paper
- Has the ability to handle failures constructively. Able to take risks and quantify the effects of these risks
- Adapts to and works effectively with a variety of solutions, individuals, or groups
- Innovative and imaginative with a commitment to quality
- Willing to learn from past experience
- Goal oriented and delivery focused ensuring agreed outcomes are delivered
Values and Qualities
Essential
- Flexible approach to demand
- Highly motivated
- Calm and professional disposition
Desirable
- Demonstrable commitment to the provision of high quality, responsive and Primary Care health services to patients
- Personal commitment to challenge discrimination and promote equality and diversity both within the organization and externally
Qualifications
Essential
- Ideally qualified to masters level or equivalent
- Post-Graduate management qualification or equivalent training/development
Desirable
- Evidence of continuous management and leadership development
Person Specification
Experience
Essential
- Experience in delivering major service and organizational change.
- Demonstrable experience of business planning processes in healthcare organizations
- Experience working in General Practice or Primary Care
- Experience of managing Primary Care teams within General Practice
Desirable
- Experience of working successfully at a manager level in a complex multi-disciplinary organization, contributing to both corporate and departmental goals
- Experience of financial management including the setting and effective control of substantial budgets
- Experience of partnership working with a range of internal and external bodies / statutory and non-statutory agencies
- Detailed knowledge of legislation and the statutory responsibilities of health and social care agencies in the provision of Primary Care Services
- Knowledge of national trends and developments as they relate to Primary Care, and Health & Social care
- Experience of leading and managing people, 2 years+ Experience of Managing People
Budget and Finance & Managerial
Desirable
- A basic understanding of budgets and financial information
- Excellent interpersonal skills and ability to make and retain relationships
- Successful at building (selecting, training and developing) effective teams as well as leading them.
- A basic understanding of payment structures within Primary Care
- Possession of leadership skills, able to generate a clear sense of direction for the service and its employees
- Ability to deal effectively and constructively with performance and conduct issues.
- Ability to effectively resolve conflict. Strong influencing skills with the ability to shape development across the Network
Performance Management & Strategic Thinking
Essential
- Demonstrable experience in developing, delivery and performance management of high quality services
- Commits to accomplishing challenging objectives
- Sets objective measurements; develops and monitors systems for organising work and information
- Displays initiative to improve performance
- Determined, outcome driven completer-finisher
- A bias for action with high degree of personal drive and motivation
- Ability to find innovative solutions to identified areas needing improvement
- Able to develop and implement creative and innovative solutions allied with an entrepreneurial disposition to issues
Desirable
- Ability to provide vision and direction to individuals and teams so as to gain ownership and commitment
- Ability to think laterally, able to interpret data and synthesize complex information from a range of sources
Interpersonal, Communication Skills & Resilience and Flexibility
Essential
- Excellent oral and written communication skills
- Effective interpersonal skills and ability to communicate with staff and managers at all levels within the organization, service users and carers
- Excellent numerical, verbal and critical reasoning
- Ability to present complex information to a mixed audience
- Ability to motivate colleagues and staff
- Excellent organizational skills with the ability to respond effectively to multiple priorities
- Maintains a high level of performance when faced with opposition or hostility from others, or when under conditions of stress
- Has confidence in own ability to deal with challenging circumstances
Desirable
- Expresses ideas clearly and succinctly on paper
- Has the ability to handle failures constructively. Able to take risks and quantify the effects of these risks
- Adapts to and works effectively with a variety of solutions, individuals, or groups
- Innovative and imaginative with a commitment to quality
- Willing to learn from past experience
- Goal oriented and delivery focused ensuring agreed outcomes are delivered
Values and Qualities
Essential
- Flexible approach to demand
- Highly motivated
- Calm and professional disposition
Desirable
- Demonstrable commitment to the provision of high quality, responsive and Primary Care health services to patients
- Personal commitment to challenge discrimination and promote equality and diversity both within the organization and externally
Qualifications
Essential
- Ideally qualified to masters level or equivalent
- Post-Graduate management qualification or equivalent training/development
Desirable
- Evidence of continuous management and leadership development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
