Job summary
The post holder occupies a particular position of responsibility and trust, as they will need to ensure the safe use of consistent messaging and be confident that attribution and authenticity is correctly determined. The post holder should have excellent organisational skills and be proactive and a self-starter working with good administration and presentational skills.
Main duties of the job
Communications
· Establish key messages for practices,
partners and patients
· Support regular messages to ppractices,
partners and patients in the form of newsletters, blogs and regular Q&A materials
· Support the NHC to ensure its web site is up to date advise and where agreed commission design and photography to create engaging and informative materials
· Build the NHC social media and on-line web platform – advise and where agreed commission design and photography to create engaging and informative materials
· Support the monthly GP webinar – book speakers and ensure slides and information is shared with the GP community
· Attend meetings and liaise with key staff in partner communications teams such as the LBN and CCG communications teams and ensure that communications planning is aligned with partners in LBN and the regional and national NHSE teams.
· Support NHC and wider CCG reporting to as to inform partners of progress and challenges
Patient engagement
· Connect and co-ordinate our patient engagement to inform our service development and our messaging.
· Represent the NHC in patient and public forums – ensuring that messages from these forums are relayed to inform NHC planning.
About us
Newham Health Collaborative Ltd (NHC) is a GP federation representing all the GP practices within the borough of Newham, covering over 400,000 registered patients. We are a limited company, wholly owned by our 45 GP practice members. We provide services to these practices, our Primary Care Networks (PCNs) . We are a small, committed, and friendly team. We work hard and encourage cooperation and responsiveness with each other and with our stakeholders. As a limited company we have our own terms and conditions, and additionally our staff can access the NHS Pension Scheme, 27 days annual leave, flexible working arrangements, and training opportunities. We are proud to have a diverse workforce and to maintain that we welcome applications from all sectors of the community.
Although Covid vaccinations are no longer a mandatory requirement within the NHS, NHC continue to encourage and support the vaccination uptake as this remains the best line of defence against Covid19. The safety of our staff and Newham’s patients is a top priority for us at NHC.
Job description
Job responsibilities
Support NHC in its engagement and communications with practices,
partners and patients.
The role requires connection with our member practice Patient and Public Engagement groups, and Borough based patient voices including Health Watch, and community and faith groups.
There is a key expectation that this work connects with our partner agencies at the CCG, NHSE&I and the London Borough of Newham.
Job Relationships:
·
NHC practices – primarily practice managers and GPs
·
PCN CDs
·
PPGs, Health Watch, community voice forums
·
Newham Borough Communications – Public Health and the Local Authority
teams
·
CCG/WEL/NEL communications teams
·
NHC staff members
Job description
Job responsibilities
Support NHC in its engagement and communications with practices,
partners and patients.
The role requires connection with our member practice Patient and Public Engagement groups, and Borough based patient voices including Health Watch, and community and faith groups.
There is a key expectation that this work connects with our partner agencies at the CCG, NHSE&I and the London Borough of Newham.
Job Relationships:
·
NHC practices – primarily practice managers and GPs
·
PCN CDs
·
PPGs, Health Watch, community voice forums
·
Newham Borough Communications – Public Health and the Local Authority
teams
·
CCG/WEL/NEL communications teams
·
NHC staff members
Person Specification
Qualifications
Essential
Desirable
- A degree in associated area such as Media, English, arts, or humanities course would be an advantage
Experience
Essential
- Experience / Knowledge of good communications management, planning and delivery
Desirable
- The expectation is that the Coms/Engagement lead would have several of these key areas covered:
- Experience / Knowledge of web and social media platform management
- Experience / Knowledge of events management organisation
- Experience / knowledge of media management
- Experience/ knowledge of internal communications management
- Experience/ knowledge of stakeholder management
- Experience of managing design and brand management
- Experience of patient/public engagement
Skills & Abilities
Essential
- Excellent understanding of good communications management
- Knowledge and experience of web platform management
- Knowledge and experience of social media platform management
- Good organisation and programme planning skills
Other
Essential
- Ability to travel and work from different sites.
- An ability to maintain confidentiality and trust.
- Professional, calm and efficient manner.
- Commitment to continuing professional development.
- Positive and flexible approach to work
Desirable
- Good understanding of social media developments and how to maximise new media opportunities
Person Specification
Qualifications
Essential
Desirable
- A degree in associated area such as Media, English, arts, or humanities course would be an advantage
Experience
Essential
- Experience / Knowledge of good communications management, planning and delivery
Desirable
- The expectation is that the Coms/Engagement lead would have several of these key areas covered:
- Experience / Knowledge of web and social media platform management
- Experience / Knowledge of events management organisation
- Experience / knowledge of media management
- Experience/ knowledge of internal communications management
- Experience/ knowledge of stakeholder management
- Experience of managing design and brand management
- Experience of patient/public engagement
Skills & Abilities
Essential
- Excellent understanding of good communications management
- Knowledge and experience of web platform management
- Knowledge and experience of social media platform management
- Good organisation and programme planning skills
Other
Essential
- Ability to travel and work from different sites.
- An ability to maintain confidentiality and trust.
- Professional, calm and efficient manner.
- Commitment to continuing professional development.
- Positive and flexible approach to work
Desirable
- Good understanding of social media developments and how to maximise new media opportunities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
