Job summary
Newham Health Collaborative is looking for an enthusiastic and
experienced individual to support Newham PCNs and their practices as a Primary Care Network (PCN) Administrative Co-ordinator.
This is an exciting role which will support the PCN Clinical Director
respond effectively to PCN needs and ensure the smooth running of the PCN
network via NHC. You will need be a confident communicator, with strong
organisational skills and attention to detail. You will also need the ability
to work with complete confidentiality.
This is an exciting opportunity in which you will gain experience and
make a real impact. This role is pivotal to improving the quality of care and
operational efficiencies so requires motivation and passion to deliver
excellent service within the Newham Primary care network.
The role will be embedded within the PCN support team, hosted by Newham
Health Collaborative, the local GP Federation which supports PCNs across the Newham
area.
Full time or part time hours will be considered for this role.
The closing date for applications is 13 July 2022, however we reserve the right
to close the advert earlier due to volume of applications.
Main duties of the job
The post holder will carry out
coordination and administrative duties including all aspects of the PCN
function including patient call and recall, data collection, ARRS staff
reimbursement, monitoring, tracking and reporting by providing senior
administrative support to the Network Support Manager.
You will also have experience of interpreting complex data analysis and
great IT Skills (MS Office with advanced experience of Excel).
Ideally, you will already have experience working within an NHS
healthcare delivery environment and have a good understanding of Primary Care.
About us
Newham
Health Collaborative Ltd (NHC) is a GP federation representing all the GP
practices within the Newham borough boundaries. This covers a population of
approximately 400,000 patients. We are established as a limited company, wholly
owned by our 45 GP practice members.
Primary Care Networks will also be expected to think about
the wider health of their population, taking a proactive approach to
managing population health and assessing the needs of their
local population to identify people who would benefit from targeted, proactive
support.
Although Covid vaccinations are no longer a mandatory requirement within the NHS, NHC continue to encourage and support the vaccination uptake as this remains the best line of defence against Covid19. The safety of our staff and Newham’s patients is a top priority for us at NHC.
Job description
Job responsibilities
Ensuring the PCN is setting, tracking, and meeting key milestones
as planned, monitoring progress against key performance indicators.
Assisting the Practice Manager
to meet with Network Practices on a monthly basis as part of performance
monitoring process
Organising and coordinating PCN meetings as required, for
example the PCN Board Meetings, including room booking, circulating agendas,
minute taking and ensuring dissemination of reports and documents at PCN
management/board and NHC level.
Identifying of training needs and facilitation of relevant
training or workshops to address these needs.
Working on own initiative as
well as within a team environment, liaising with relevant GP practices and
other stakeholders.
Assisting the PCN Support Manager in producing financial reports.
Working closely with
PCN Clinical Directors to ensure practices are briefed, updated and trained to
deliver the Network Improved Services metrics.
Job description
Job responsibilities
Ensuring the PCN is setting, tracking, and meeting key milestones
as planned, monitoring progress against key performance indicators.
Assisting the Practice Manager
to meet with Network Practices on a monthly basis as part of performance
monitoring process
Organising and coordinating PCN meetings as required, for
example the PCN Board Meetings, including room booking, circulating agendas,
minute taking and ensuring dissemination of reports and documents at PCN
management/board and NHC level.
Identifying of training needs and facilitation of relevant
training or workshops to address these needs.
Working on own initiative as
well as within a team environment, liaising with relevant GP practices and
other stakeholders.
Assisting the PCN Support Manager in producing financial reports.
Working closely with
PCN Clinical Directors to ensure practices are briefed, updated and trained to
deliver the Network Improved Services metrics.
Person Specification
Experience
Essential
- Previous experience of working in administrative role in a complex environment.
- Substantial experience of Microsoft Office including word processing, Excel and PowerPoint.
- Experience of interpreting complex data analysis.
- Experience of communicating both orally and in writing with a diverse group of stakeholders with different styles and priorities.
- Experience of report writing and minute taking at a high level.
Desirable
- Experience of systems such as Call / Recall and patient databases.
- Experience of working in health or health related environment.
Qualifications
Essential
- At least 5 GCSEs or equivalent including English and Maths.
- 3 A/S levels or equivalent NVQ qualifications.
Skills and Abilities
Essential
- Good communication effectively in English, both verbally and in writing.
- To organise and prioritise own workload to achieve deadlines.
- Good organisational skills, able to manage projects.
- Work positively in a team to achieve deadlines.
- Confidence to work on own initiative and to consult as needed.
- Good analytical skills, able to analyse data and produce reports that are easily understood.
- Accuracy in work with good attention to detail.
- Maintain confidentiality appropriately and understand the issues involved.
Knowledge
Essential
- Experience of using databases and producing reports from complex data.
- Using Microsoft Office to a good standard, including Word, Excel and PowerPoint.
Person Specification
Experience
Essential
- Previous experience of working in administrative role in a complex environment.
- Substantial experience of Microsoft Office including word processing, Excel and PowerPoint.
- Experience of interpreting complex data analysis.
- Experience of communicating both orally and in writing with a diverse group of stakeholders with different styles and priorities.
- Experience of report writing and minute taking at a high level.
Desirable
- Experience of systems such as Call / Recall and patient databases.
- Experience of working in health or health related environment.
Qualifications
Essential
- At least 5 GCSEs or equivalent including English and Maths.
- 3 A/S levels or equivalent NVQ qualifications.
Skills and Abilities
Essential
- Good communication effectively in English, both verbally and in writing.
- To organise and prioritise own workload to achieve deadlines.
- Good organisational skills, able to manage projects.
- Work positively in a team to achieve deadlines.
- Confidence to work on own initiative and to consult as needed.
- Good analytical skills, able to analyse data and produce reports that are easily understood.
- Accuracy in work with good attention to detail.
- Maintain confidentiality appropriately and understand the issues involved.
Knowledge
Essential
- Experience of using databases and producing reports from complex data.
- Using Microsoft Office to a good standard, including Word, Excel and PowerPoint.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
