Primary Care Network (PCN) Manager - Docklands

Newham Health Collaborative

Information:

This job is now closed

Job summary

We are looking for an energetic and enthusiastic Primary Care Network Manager to join our developing Primary Care Network in Docklands, Newham. This exciting opportunity is available for an enthusiastic and motivated leader to join as a Primary Care Network (PCN) Manager.

We are looking for a solid operational manager who is comfortable with entrepreneurialism, who is familiar with NHS commissioners and providers. The role involves coordinating internal resources and external stakeholders for the flawless design and execution of the portfolio of clinical projects and services being undertaken by the PCN.

Hours of work: 2.5 days (18.75 hours) per week

For further information on the role or for an informal discussion please contact: Asma Karim - asma.karim@nhs.net

We reserve the right to close the advert earlier due to volume of applications.

Interview date: 16th March 2021

Main duties of the job

The appointee will play a lead role in working in a complex environment on a range of business, transformation and improvement initiatives across the primary care locality.

The role will provide strategic transformation support and operational leadership. The ideal candidate will be an experienced manager with a Primary Care background to take the lead in understanding national and local requirements, facilitating engagement between PCN member practices and implementing agreed plans. PCN manager needs to work with member practices to break down challenges to implementation across the PCN population.

The PCN Manager will develop strong relationships and engage with a wide range of stakeholders across the locality, to ensure collaborative approaches to service development and delivery.

About us

Newham Health Collaborative Ltd (NHC) is a GP federation representing all the GP practices within the Newham borough boundaries. This covers a population of approximately 400,000 patients. We are established as a limited company, wholly owned by our 47 GP practice members.

Since 1 July 2019, all the GP practices in Newham have come together in ten Primary Care Networks (PCNs) covering populations of approximately 400,000 patients. These will also be the footprint around which integrated community-based teams will develop, and community and mental health services will be expected to configure their services around PCN boundaries.

Primary Care Networks will also be expected to think about the wider health of their population, taking a proactive approach to managing population health and, from 2020/21, assessing the needs of their local population to identify people who would benefit from targeted, proactive support.

Date posted

18 February 2021

Pay scheme

Other

Salary

£50,575 a year

Contract

Fixed term

Duration

2 years

Working pattern

Part-time, Flexible working

Reference number

E0006-21-3265

Job locations

1st Floor Vicarage Lane Health Ctr

10 Vicarage Lane

Stratford

E15 4ES


Job description

Job responsibilities

To provide management support for the Primary Care Network to enable the delivery of services in line with the Network Contract Directed Enhanced Service specification (PCN DES) and facilitate development of the PCN.

To manage the Network Additional Roles staff including the Clinical Pharmacist, Social Prescriber, care coordinators and any other roles established on behalf of the Network under the Additional Roles Reimbursement Scheme and other roles.

To achieve the above roles, the post holder will report to, work closely with and also provide management support to the Networks Clinical Director.

The post holder will also ensure the collection of appropriate data and information to ensure robust budget monitoring, oversight of payments and provision of assurance to the network and where required to commissioners regarding the Networks funds.

Job description

Job responsibilities

To provide management support for the Primary Care Network to enable the delivery of services in line with the Network Contract Directed Enhanced Service specification (PCN DES) and facilitate development of the PCN.

To manage the Network Additional Roles staff including the Clinical Pharmacist, Social Prescriber, care coordinators and any other roles established on behalf of the Network under the Additional Roles Reimbursement Scheme and other roles.

To achieve the above roles, the post holder will report to, work closely with and also provide management support to the Networks Clinical Director.

The post holder will also ensure the collection of appropriate data and information to ensure robust budget monitoring, oversight of payments and provision of assurance to the network and where required to commissioners regarding the Networks funds.

Person Specification

Experience

Essential

  • Experience in delivering major service and organizational change.
  • Demonstrable experience of business planning processes in healthcare organizations
  • Experience of financial management including the setting and effective control of substantial budgets
  • Experience working in General Practice or Primary Care

Desirable

  • Experience of working successfully at a manager level in a complex multi-disciplinary organization, contributing to both corporate and departmental goals
  • Experience of managing Primary Care teams within General Practice
  • Experience of partnership working with a range of internal and external bodies / statutory and non-statutory agencies
  • Detailed knowledge of legislation and the statutory responsibilities of health and social care agencies in the provision of Primary Care Services
  • Knowledge of national trends and developments as they relate to Primary Care, and Health & Social care
  • Experience of leading and managing people, 2 years+ Experience of Managing People

Budget and Finance & Managerial

Essential

  • A basic understanding of budgets and financial information
  • A basic understanding of payment structures within Primary Care

Desirable

  • Possession of leadership skills, able to generate a clear sense of direction for the service and its employees
  • Excellent interpersonal skills and ability to make and retain relationships
  • Successful at building (selecting, training and developing) effective teams as well as leading them
  • Abilitytodealeffectivelyand constructivelywith performance and conduct issues.
  • Ability to effectively resolve conflict. Strong influencing skills with the ability to shape development across the Network

Performance Management & Strategic Thinking

Essential

  • Demonstrable experience in developing, delivery and performance management of high quality services
  • Commits to accomplishing challenging objectives
  • Sets objective measurements; develops and monitors systems for organising work and information
  • Displays initiative to improve performance
  • Determined, outcome driven completer-finisher
  • A bias for action with high degree of personal drive and motivation
  • Ability to find innovative solutions to identified areas needing improvement
  • Able to develop and implement creative and innovative solutions allied with an entrepreneurial disposition to issues

Desirable

  • Ability to provide vision and direction to individuals and teams so as to gain ownership and commitment
  • Ability to think laterally, able to interpret data and synthesize complex information from a range of sources

Interpersonal, Communication Skills & Resilience and Flexibility

Essential

  • Excellent oral and written communication skills
  • Effective interpersonal skills and ability to communicate with staff and managers at all levels within the organization, service users and carers
  • Excellent numerical, verbal and critical reasoning
  • Ability to present complex information to a mixed audience
  • Ability to motivate colleagues and staff
  • Excellent organizational skills with the ability to respond effectively to multiple priorities
  • Maintains a high level of performance when faced with opposition or hostility from others, or when under conditions of stress
  • Has confidence in own ability to deal with challenging circumstances

Desirable

  • Expresses ideas clearly and succinctly on paper
  • Has the ability to handle failures constructively. Able to take risks and quantify the effects of these risks
  • Adapts to and works effectively with a variety of solutions, individuals, or groups
  • Innovative and imaginative with a commitment to quality
  • Willing to learn from past experience
  • Goal oriented and delivery focused ensuring agreed outcomes are delivered

Values and Qualities

Essential

  • Flexible approach to demand
  • Highly motivated
  • Calm and professional disposition

Desirable

  • Demonstrable commitment to the provision of high quality, responsive and Primary Care health services to patients
  • Personal commitment to challenge discrimination and promote equality and diversity both within the organization and externally

Qualifications

Essential

  • Ideally qualified to masters level or equivalent
  • Post-Graduate management qualification or equivalent training/development

Desirable

  • Evidence of continuous management and leadership development
Person Specification

Experience

Essential

  • Experience in delivering major service and organizational change.
  • Demonstrable experience of business planning processes in healthcare organizations
  • Experience of financial management including the setting and effective control of substantial budgets
  • Experience working in General Practice or Primary Care

Desirable

  • Experience of working successfully at a manager level in a complex multi-disciplinary organization, contributing to both corporate and departmental goals
  • Experience of managing Primary Care teams within General Practice
  • Experience of partnership working with a range of internal and external bodies / statutory and non-statutory agencies
  • Detailed knowledge of legislation and the statutory responsibilities of health and social care agencies in the provision of Primary Care Services
  • Knowledge of national trends and developments as they relate to Primary Care, and Health & Social care
  • Experience of leading and managing people, 2 years+ Experience of Managing People

Budget and Finance & Managerial

Essential

  • A basic understanding of budgets and financial information
  • A basic understanding of payment structures within Primary Care

Desirable

  • Possession of leadership skills, able to generate a clear sense of direction for the service and its employees
  • Excellent interpersonal skills and ability to make and retain relationships
  • Successful at building (selecting, training and developing) effective teams as well as leading them
  • Abilitytodealeffectivelyand constructivelywith performance and conduct issues.
  • Ability to effectively resolve conflict. Strong influencing skills with the ability to shape development across the Network

Performance Management & Strategic Thinking

Essential

  • Demonstrable experience in developing, delivery and performance management of high quality services
  • Commits to accomplishing challenging objectives
  • Sets objective measurements; develops and monitors systems for organising work and information
  • Displays initiative to improve performance
  • Determined, outcome driven completer-finisher
  • A bias for action with high degree of personal drive and motivation
  • Ability to find innovative solutions to identified areas needing improvement
  • Able to develop and implement creative and innovative solutions allied with an entrepreneurial disposition to issues

Desirable

  • Ability to provide vision and direction to individuals and teams so as to gain ownership and commitment
  • Ability to think laterally, able to interpret data and synthesize complex information from a range of sources

Interpersonal, Communication Skills & Resilience and Flexibility

Essential

  • Excellent oral and written communication skills
  • Effective interpersonal skills and ability to communicate with staff and managers at all levels within the organization, service users and carers
  • Excellent numerical, verbal and critical reasoning
  • Ability to present complex information to a mixed audience
  • Ability to motivate colleagues and staff
  • Excellent organizational skills with the ability to respond effectively to multiple priorities
  • Maintains a high level of performance when faced with opposition or hostility from others, or when under conditions of stress
  • Has confidence in own ability to deal with challenging circumstances

Desirable

  • Expresses ideas clearly and succinctly on paper
  • Has the ability to handle failures constructively. Able to take risks and quantify the effects of these risks
  • Adapts to and works effectively with a variety of solutions, individuals, or groups
  • Innovative and imaginative with a commitment to quality
  • Willing to learn from past experience
  • Goal oriented and delivery focused ensuring agreed outcomes are delivered

Values and Qualities

Essential

  • Flexible approach to demand
  • Highly motivated
  • Calm and professional disposition

Desirable

  • Demonstrable commitment to the provision of high quality, responsive and Primary Care health services to patients
  • Personal commitment to challenge discrimination and promote equality and diversity both within the organization and externally

Qualifications

Essential

  • Ideally qualified to masters level or equivalent
  • Post-Graduate management qualification or equivalent training/development

Desirable

  • Evidence of continuous management and leadership development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Newham Health Collaborative

Address

1st Floor Vicarage Lane Health Ctr

10 Vicarage Lane

Stratford

E15 4ES


Employer's website

https://www.newhamhealthcollaborative.co.uk/ (Opens in a new tab)

Employer details

Employer name

Newham Health Collaborative

Address

1st Floor Vicarage Lane Health Ctr

10 Vicarage Lane

Stratford

E15 4ES


Employer's website

https://www.newhamhealthcollaborative.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Asma Karim

asma.karim@nhs.net

Date posted

18 February 2021

Pay scheme

Other

Salary

£50,575 a year

Contract

Fixed term

Duration

2 years

Working pattern

Part-time, Flexible working

Reference number

E0006-21-3265

Job locations

1st Floor Vicarage Lane Health Ctr

10 Vicarage Lane

Stratford

E15 4ES


Supporting documents

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