Job summary
The role will work within an integrated care system to organise and manage up to 3 Neighbourhoods in a defined locality in Hillingdon (North, Central or South). Using a change management approach and methodology to identify, plan and deliver transformation initiatives to support and enhance Neighbourhood working.
Main duties of the job
Proactively engage staff within the Neighbourhood teamsand wider stakeholdersto enable delivery of initiatives
Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues
Foster and maintain strong links with all services across the PCN and neighbouring networks.
To nurture key relationships and maintain networks internally and externally.
Close liaison with the Communications and Stakeholder engagement team on public relations and marketing activities
Link with managers and members of other functions, to address inter-dependencies and ensure alignment
About us
The Confederation, Hillingdon CIC works with
General Practice and other healthcare providers to deliver its vision for
Hillingdon to deliver the best primary care outcomes for patients in the whole
of London. We are a not for profit community interest company. The
Confederation works to develop and support individual GP practices, PCNs and
Neighbourhoods and their changing needs. We deliver excellent clinical
services ourselves both at scale and complementary to General Practice.
We are the Hillingdon provider representative voice for local General Practice
into the wider NHS and other Partners. We are of the NHS but
independent, innovative and transformational.
The Confederation determines to develop as an
attractive place to work, providing rewarding roles and opportunities to grow
in order to attract and retain great staff that in turn delivers our vision.
Our Values:
- We work together to make a difference for patients
- We care enough to go the extra mile
- We support, trust, and empower
- We sincerely value each other
- We support Primary Care to own its destiny
Job description
Job responsibilities
Overall responsibility for the Development and Delivery Plan for the assigned Neighbourhood/PCNs/Practices within your remit
Senior member of The Neighbourhood Management Team who will be responsible and accountable for the design and implementation of the Neighbourhood strategy and development
Working on various HHCP programmes within the Neighbourhoods and individual Neighbourhoods Business and organisational development plans.
Working on various Primary Care Network(PCN) programmes that support Neighbourhood working
Working with practices within the PCNs to support their development plan
Using population health data and various BI data to analyse individual neighbourhood development areas and to drive transformation and continuous improvements
Prioritise initiatives in complex and nuanced environments
Develop business cases and development proposals
Facilitate and enable transformational change - build excellent functional relationships with and between multiple stakeholders
Identify process improvement and where possible, streamlined ways of working
Utilise project management and change management methodologies to manage and deliver against the key deliverables (or key performance indicators KPIs)within the project to ensure it is successful
To achieve Neighbourhood objectives through effective facilitative partnership working and engagement to ensure change is embedded
Develop and maintain a collaborative, constructive, delivery focused culture across and between sovereign organisations, without compromising those organisations sense of their own autonomy
To investigate best practice elsewhere, evaluate applicability to the Neighbourhoods and develop plans to ensure successful implementation.
To identify areas of opportunity and duplication to maximise efficiencies in patient or service outcomes.
Budget and resource management, ensuring value for money
Act inclusively to support and develop under performance and under engagement, whilst still enabling innovation and early adoption to flourish
Deliver real measurable results against externally set outcomes, including clinical outcome improvements, changes in where and how care is delivered, and tangible cost savings.
Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting.
Continue to develop effective networking to share good practice across the Hillingdon practices/networks
Job description
Job responsibilities
Overall responsibility for the Development and Delivery Plan for the assigned Neighbourhood/PCNs/Practices within your remit
Senior member of The Neighbourhood Management Team who will be responsible and accountable for the design and implementation of the Neighbourhood strategy and development
Working on various HHCP programmes within the Neighbourhoods and individual Neighbourhoods Business and organisational development plans.
Working on various Primary Care Network(PCN) programmes that support Neighbourhood working
Working with practices within the PCNs to support their development plan
Using population health data and various BI data to analyse individual neighbourhood development areas and to drive transformation and continuous improvements
Prioritise initiatives in complex and nuanced environments
Develop business cases and development proposals
Facilitate and enable transformational change - build excellent functional relationships with and between multiple stakeholders
Identify process improvement and where possible, streamlined ways of working
Utilise project management and change management methodologies to manage and deliver against the key deliverables (or key performance indicators KPIs)within the project to ensure it is successful
To achieve Neighbourhood objectives through effective facilitative partnership working and engagement to ensure change is embedded
Develop and maintain a collaborative, constructive, delivery focused culture across and between sovereign organisations, without compromising those organisations sense of their own autonomy
To investigate best practice elsewhere, evaluate applicability to the Neighbourhoods and develop plans to ensure successful implementation.
To identify areas of opportunity and duplication to maximise efficiencies in patient or service outcomes.
Budget and resource management, ensuring value for money
Act inclusively to support and develop under performance and under engagement, whilst still enabling innovation and early adoption to flourish
Deliver real measurable results against externally set outcomes, including clinical outcome improvements, changes in where and how care is delivered, and tangible cost savings.
Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting.
Continue to develop effective networking to share good practice across the Hillingdon practices/networks
Person Specification
Qualifications
Essential
- Degree or equivalent level qualification or significant experience of working at a similar level in specialist area
Desirable
- Further professional or academic qualifications in primary care and/or general practice management
- Evidence of consistent pattern of learning from education, training, and experience
Experience
Essential
- Extensive management experience and/or working supporting senior management
- Working and delivering change across multiple stakeholders
- Initiating and delivering projectsusing Project Management methodology
- Identifying and analysing various business information data to inform commercial and business need, monitor and track efficiencies
- Demonstrable experience of delivering measurable quality and cost improvement in complex services
- Excellent knowledge and proficient userofvariousIT systems and softwareprogrammes,suchas Outlook, Word, Excel, PowerPoint
- Working knowledge of EMISandSystemOne
- Excellent written and verbal communication,including listening and imparting information to a wide range of staff and independent professionals at all organisational levels
- Ability to prioritise, multitask and deliver to timeline
- Skills for communication on complex matters and difficult situations,requiring persuasion and influence and relationship management
- Able to operationallyredesignclinical/non clinicalprocessesincluding producing allsupportivedocumentation, sometimes using data analysis
- Facilitation, coaching and training skills to enable process adoption and change amongst general staff (clinical and non-clinical)
- Effective interpretation of corporate and contractual objectives into deliverable outcomes
Desirable
- Management experience in a provider organisation in healthcare
Person Specification
Qualifications
Essential
- Degree or equivalent level qualification or significant experience of working at a similar level in specialist area
Desirable
- Further professional or academic qualifications in primary care and/or general practice management
- Evidence of consistent pattern of learning from education, training, and experience
Experience
Essential
- Extensive management experience and/or working supporting senior management
- Working and delivering change across multiple stakeholders
- Initiating and delivering projectsusing Project Management methodology
- Identifying and analysing various business information data to inform commercial and business need, monitor and track efficiencies
- Demonstrable experience of delivering measurable quality and cost improvement in complex services
- Excellent knowledge and proficient userofvariousIT systems and softwareprogrammes,suchas Outlook, Word, Excel, PowerPoint
- Working knowledge of EMISandSystemOne
- Excellent written and verbal communication,including listening and imparting information to a wide range of staff and independent professionals at all organisational levels
- Ability to prioritise, multitask and deliver to timeline
- Skills for communication on complex matters and difficult situations,requiring persuasion and influence and relationship management
- Able to operationallyredesignclinical/non clinicalprocessesincluding producing allsupportivedocumentation, sometimes using data analysis
- Facilitation, coaching and training skills to enable process adoption and change amongst general staff (clinical and non-clinical)
- Effective interpretation of corporate and contractual objectives into deliverable outcomes
Desirable
- Management experience in a provider organisation in healthcare
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
