Job summary
We are seeking a highly motivated
and experienced Facilities Manager to join our growing team. In this exciting role,
you will play a pivotal role in overseeing daily building operations.
The ideal candidate will have
existing experience working as a Facilities Manager managing the safety on site
but also be experienced in the proactive rental of spaces ensuring income generation.
You will have previous experience
setting and managing service charge budgets and be able to demonstrate strong
knowledge of health & safety / statutory compliance.
Main duties of the job
This is an
exciting new role, having recently purchased a building in order to create a
local health hub we are now seeking to maximise the income generation for the
building whilst also ensuring we meet all our legal obligations as a landlord. The tenants who join us in the building also
need to support the aspiration for it to be a community asset, enabling
collaboration across the local health system, so creating our first
Neighbourhood Health Hub for Hillingdon.
We hope that in the near future we will be able to redevelop the
building to scale it up and further optimise its capacity, providing space for
1 or more practices to move in.
We are also
a tenant of the council at the Civic Centre in Uxbridge, where we also have
clinical rooms which we use to provide healthcare services but can also be rented
out to health partners. Additionally, we
rent some rooms in practices across the Borough which enable us to deliver
services closer to peoples homes, so there is a complex picture of us both as
a landlord and tenant, which needs to be juggled to ensure best value for
money, whilst meeting the needs of patients.
You will be
enthusiastic about the facilities management industry, and have an engaging
personality, and be comfortable liaising with senior stakeholders.
About us
The Confederation, Hillingdon CIC works with general practice
and other healthcare providers in Hillingdon to deliver high quality clinical
services to patients. Our aim is to
improve care for patients by working collaboratively across primary care and with
our partners as part of the Hillingdon Health and Care Partnership. The
Confederation team also work to develop and support individual GP practices,
PCNs and Neighbourhoods and their changing needs. We are of the NHS but
independent, innovative and transformational.
General capacity across primary care is being expanded
rapidly. The Confederation is determined to develop as an attractive place to
work that provides rewarding roles and opportunities to grow in order to
attract and retain great staff that in turn provides the highest quality care.
Our Values
- We work together to make a difference for patients
- We care enough to go the extra mile
- We support, trust, and empower
- We sincerely value each other
- We support primary care to own its destiny
Job description
Job responsibilities
Facilities Management
-
Hold an
industry recognised qualification such as an IOSH, NEBOSH or IWFM Certificate
-
Ensure that
buildings are compliant with all H&S and legal requirements
-
Implement and
manage the daily schedules of the housekeeping, maintenance and security to
ensure buildings are maintained to a high standard.
-
Create and
maintain an accurate and up-to-date annual maintenance plan.
-
Ensure a safe workplace
environment without risk to health.
-
Ensure that
all Environmental and Health &
Safety policies, procedures, rules and regulations are adhered to and are
regularly reviewed, updated and communicated.
-
Ensure The Confederation
meets its statutory building obligations in all areas pertaining to health,
safety and welfare at work, including statutory training and reporting.
-
Ensure the
completion and regular review of risk assessments for all work equipment and
operations.
-
Ensure that
safety inspections are carried out, fire drills and fire alarms are correctly
reported,
-
Accountable
for building safety inspections, risk assessments and lone working procedures
are managed, and employees are aware of their responsibilities.
-
Coordinate the
development of health & safety policies, risk assessments, systems of work
and procedures.
-
Support in
reporting on building performance for internal and external stakeholders.
-
Conduct
prospective tenant viewings tailoring proposals to specific client needs.
-
Collaborate
with internal teams to develop client and space-specific floor plans and
projected costs.
-
Present ideas
for income generation to senior leaders, adeptly managing differing
expectations and priorities.
-
Negotiate
commercial lease terms, lead deal negotiations, and maintain accurate records
-
Accountable for
setting up tenant contracts and facilities contracts and ensuring compliance.
-
Overseeing
quarterly invoicing of tenants and ensuring that all fees are correctly updated
-
Managing MOU
with host site locations
-
Managing the
event space calendar and invoicing for the hire of the space.
-
Be the point
of contact for the booking of the event and clinical space, dealing with
requests for
-
assistance
-
Maintain a
thorough knowledge of safety, emergency and evacuation procedures and COVID
Financial
Management
-
To be
accountable for the allocated Confederation service budget ensuring
the appropriate management of resources ensuring we deliver in a value for
money way.
-
Manage the
budget performance to ensure it achieves the agreed financial
targets and take corrective action as appropriate and as agreed
Governance
-
To provide
support and work in conjunction with the AD of Quality Governance and AD of HR to
ensure CQC and HR legislation standards are maintained.
-
Ensure regular
reports are provided on the status of the building
Job description
Job responsibilities
Facilities Management
-
Hold an
industry recognised qualification such as an IOSH, NEBOSH or IWFM Certificate
-
Ensure that
buildings are compliant with all H&S and legal requirements
-
Implement and
manage the daily schedules of the housekeeping, maintenance and security to
ensure buildings are maintained to a high standard.
-
Create and
maintain an accurate and up-to-date annual maintenance plan.
-
Ensure a safe workplace
environment without risk to health.
-
Ensure that
all Environmental and Health &
Safety policies, procedures, rules and regulations are adhered to and are
regularly reviewed, updated and communicated.
-
Ensure The Confederation
meets its statutory building obligations in all areas pertaining to health,
safety and welfare at work, including statutory training and reporting.
-
Ensure the
completion and regular review of risk assessments for all work equipment and
operations.
-
Ensure that
safety inspections are carried out, fire drills and fire alarms are correctly
reported,
-
Accountable
for building safety inspections, risk assessments and lone working procedures
are managed, and employees are aware of their responsibilities.
-
Coordinate the
development of health & safety policies, risk assessments, systems of work
and procedures.
-
Support in
reporting on building performance for internal and external stakeholders.
-
Conduct
prospective tenant viewings tailoring proposals to specific client needs.
-
Collaborate
with internal teams to develop client and space-specific floor plans and
projected costs.
-
Present ideas
for income generation to senior leaders, adeptly managing differing
expectations and priorities.
-
Negotiate
commercial lease terms, lead deal negotiations, and maintain accurate records
-
Accountable for
setting up tenant contracts and facilities contracts and ensuring compliance.
-
Overseeing
quarterly invoicing of tenants and ensuring that all fees are correctly updated
-
Managing MOU
with host site locations
-
Managing the
event space calendar and invoicing for the hire of the space.
-
Be the point
of contact for the booking of the event and clinical space, dealing with
requests for
-
assistance
-
Maintain a
thorough knowledge of safety, emergency and evacuation procedures and COVID
Financial
Management
-
To be
accountable for the allocated Confederation service budget ensuring
the appropriate management of resources ensuring we deliver in a value for
money way.
-
Manage the
budget performance to ensure it achieves the agreed financial
targets and take corrective action as appropriate and as agreed
Governance
-
To provide
support and work in conjunction with the AD of Quality Governance and AD of HR to
ensure CQC and HR legislation standards are maintained.
-
Ensure regular
reports are provided on the status of the building
Person Specification
Experience
Essential
- Experience of proactively renting meeting work space locations.
- Experience of monitoring budgets and business planning processes.
- Demonstrable experience in dealing with customers in rental locations.
- Evidence of working autonomously and as part of a team.
- Experience of providing Hard and Soft FM.
- Good IT Skills.
- Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors when appropriate.
- Able to work under pressure and to meet deadlines.
- Produce timely and informative reports.
- Customer Service.
- Work effectively independently and as a team member.
- Demonstrates accountability for delivering professional expertise and direct service provision.
Desirable
- Significant experience of delivering facilities management ideally within Health care environments.
- Understanding of CQC requirements for a safe environment.
- Previous experience of working in primary care, the NHS or Social Care.
- Experience of maintaining a pipeline of customers.
- Able to obtain and analyse complex technical information.
Qualifications
Essential
- Recognised qualification such as an IOSH, NEBOSH or IWFM Certificate
- Evidence of continued professional development
Person Specification
Experience
Essential
- Experience of proactively renting meeting work space locations.
- Experience of monitoring budgets and business planning processes.
- Demonstrable experience in dealing with customers in rental locations.
- Evidence of working autonomously and as part of a team.
- Experience of providing Hard and Soft FM.
- Good IT Skills.
- Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors when appropriate.
- Able to work under pressure and to meet deadlines.
- Produce timely and informative reports.
- Customer Service.
- Work effectively independently and as a team member.
- Demonstrates accountability for delivering professional expertise and direct service provision.
Desirable
- Significant experience of delivering facilities management ideally within Health care environments.
- Understanding of CQC requirements for a safe environment.
- Previous experience of working in primary care, the NHS or Social Care.
- Experience of maintaining a pipeline of customers.
- Able to obtain and analyse complex technical information.
Qualifications
Essential
- Recognised qualification such as an IOSH, NEBOSH or IWFM Certificate
- Evidence of continued professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
