The Confederation, Hillingdon CIC

Training Hub Project Manager

Information:

This job is now closed

Job summary

This role will be responsible for the management and delivery of a number of strategic change projects within the training hub such as the embedding of PCN educators, quality assured learning environments and workforce planning.

Main duties of the job

Deliver projects across the organisation, on time, within budget and to the agreed scope.

Work with Training Hub, Primary Care team and PCNs to develop project plans and documentation and guide teams through the project lifecycle.

Ensure project roles and responsibilities are established for each project and ensure all stakeholders are aware of the project management processes that they will participate in.

Manage project risks, issues and changes and monitor project progress, ensuring stakeholders are updated and that everyone can meet their required deliverables within the project timescales.

About us

The Confederation, Hillingdon CIC works with general practice and other healthcare providers in Hillingdon to deliver high quality clinical services to patients. Our aim is to improve care for patients by working collaboratively across primary care and our partners as part of the Integrated Care Partnership. The Confederation team also work to develop and support individual GP practices, PCNs and Neighbourhoods and their changing needs. We are of the NHS but independent, innovative and transformational.

General capacity across primary care is being expanded rapidly. The Confederation is determined to develop as an attractive place to work that provides rewarding roles and opportunities to grow in order to attract and retain great staff that in turn provides the highest quality care.

Our Values:

  • We work together to make a difference for patients
  • We care enough to go the extra mile
  • We support, trust, and empower
  • We sincerely value each other
  • We support Primary Care to own its destiny

Details

Date posted

02 August 2023

Pay scheme

Other

Salary

£43,000 to £50,000 a year Dependent on Experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

E0004-23-0073

Job locations

1A, Civic Centre, High Street

Uxbridge

Middlesex

UB8 1UW


Job description

Job responsibilities

Project Management:

Deliver projects across the organisation, on time, within budget and to the agreed scope.

Work with Training Hub, Primary Care team and PCNs to develop project plans and documentation and guide teams through the project lifecycle.

Ensure project roles and responsibilities are established for each project and ensure all stakeholders are aware of the project management processes that they will participate in.

Manage project risks, issues and changes and monitor project progress, ensuring stakeholders are updated and that everyone can meet their required deliverables within the project timescales.

Responsible for identifying and managing stakeholder engagement and communication needs.

Produce regular progress reports for all stakeholders including the training hub, the Executive Leadership Team and the primary care team escalating risks and issues where necessary.

Lead project reviews to capture successes and learnings and ensure project outcomes are embedded into Business as Usual (BAU).

Manage the costs and budgets assigned to the projects.

Plan resources (internal and external) to deliver the changes proposed

Develop a reporting suite or use other project management tools to help track and monitor progress. Develop reporting dashboards to report on progress.

PCN Development:

To support the development of a workforce strategy for Ealing in conjunction with all key stakeholders

To support the development of an education and training strategy to ensure all workforce in primary care can work at the top of their licence

To support the development of metrics to display the impact of the ARRS roles on the delivery of the Primary Care programme

To develop career pathway maps to help people transition between roles in primary care

To work with leadership academy to develop leadership opportunities at all levels of primary care

To map training needs for any new programme such as the development of the NWL standard and the Fuller Report and support translating the contracts into practical application on the ground with appropriate support for practitioners to deliver the required services

Delivery of KPIs:

To ensure the TH meets its KPIs:

% of PCN's offered support on workforce planning, advice and identification of needs for patients and population

% of Nurses and allied health professionals (AHP) staff offered continuing professional development (CPD) funding

% increase of Nurses and AHP staff take-up pf CPD FUNDING

% of primary care workforce offered training provided by the ICS Training

Breakdown of professions undertaking Training

Number of Non-Clinical apprenticeships supported across primary care

Number of clinical apprenticeships supported across primary care

% of PCN's utilising Knowledge and Library Services (KLS)

Training Hubs have an equality, diversity and inclusion (EDI) strategy an operational plan to support the ICS EDI strategy

Training Hubs to deliver education and training activity based on the ICA plans to reduce health inequalities

Number of EDI events to support ICS EDI strategy

Engage with HEE's Differential Attainment (DA) Leads to access the support toolkit and guidance on reducing differential attainment

Training Hubs are expected to demonstrate their process for dealing with complaints and quality concerns to include: a) Number of quality concerns raised, b) Number of complaints received

% of placement increase

All professional to be offered practice placements

Compliance with regulatory standards and HEE Quality Framework

% increase in the number of approved educators and supervisors

Number of educators and supervisors who have attended educational update training provided by Training Hubs

% of PCN's who are actively engaged in promoting new roles and how new ways of working in Primary Care can support population health needs

Number of newly qualified health professional who are supported to take up a primary care role

Responsible for planning and project managing delivery of HEE KPIs

Responsible for ensuring all PCNs are supported to produce comprehensive workforce plans

Planning education and training schedule for all roles in primary care

Planning and preparing project plans to increase placements in primary care across all disciplines

Ensure projects and initiatives are delivered on time, to quality standards and in a cost effective manner, adjusting plans as required.

Workforce Mapping:

To have expertise in workforce planning tools and to work with PCNs to map their workforce

To work with PCN CDs PCN GP and nurse education leads to get to understand the workforce plan for each network and to support the development of recruitment and retention strategies

To work with NWL TH and PCNs to roll out initiatives that support the recruitment, retention support and development of all roles within PCNs

To support each PCN to become a quality assured learning environment

To support the increase in trained supervisors in each network

Quality Assurance of Learning Environments:

To ensure that there are systems and processes in place that comply with IG requirements around GDPR and storage of data for visit reports, trainee videos and applications

To ensure the process runs smoothly and to organise the application and assessment process from start to finish

Career Development:

To support all roles in their career development and working to the top of their licence

To develop supporting materials on career pathways

To support recruitment drives and school outreach to promote primary care as a good place to work

Fellowships:

To work with practices to increase uptake of fellowship roles

To work with PCNs community and secondary care providers to develop portfolio roles for GP fellows

To work with NWL TH Fellow lead to ensure that there is clear supporting documentation and that all communication channels are used to ensure dissemination of opportunities

Integration:

To support the integrated care partnership by working with clinicians across organisations and understanding where training could be delivered jointly

To support placements on programmes which have multi- disciplinary learning environments such as preparing nursing associates in primary care for hospital placements and working with hospitals to support their nursing associates when they have placements in primary care

To develop the anchor network to work with local providers around development of local people for roles in the NHS

Increasing Diversity and reducing health inequalities:

Supporting the reduction of health inequalities by promoting QI and training opportunities such as the deep end programme

To ensure that there is a training and support available for practices to understand their responsibilities to increase diversity and reduce health inequalities

To support the rollout of the Workforce Race Strategy (WRES) and to support Primary Care to find solutions regarding discrimination & racism and begin to understand its potential effect on individuals, teams and services

Apprenticeships:

To work with NWL TH apprenticeship lead to roll out apprenticeships for all primary care roles

To understand levy sharing and support practices to access this

To understand the apprenticeship pathways and encourage and support practices to take these up

To support the development of health and social care workers particularly in embedding core skills and encouraging those with the requisite skills and experience to apply for Apprentice Nursing Associate and Registered Nurse Degree Apprenticeship roles as appropriate

To work with training providers to ensure materials and training is primary care focused

To develop supporting materials and introduction packs for practices on apprenticeships

Specific Programmes, Forums and meetings:

To support the development of forums and learning events for both singular and multi-professional groups

To support the multidisciplinary faculty

To support the development and roll out of forums for all roles working in primary care

Communication and Processes:

Develop a regular bulletin to advertise key opportunities

Set up booking, monitoring and evaluation processes so the data requested can be found and presented easily

To clarify and simplify data streams and to work with NWL to ensure that local data can be easily provided to support local work streams

To provide reporting as needed to borough team, NWL Training hub and other stakeholders

To ensure all contractual, monitoring and financial returns are completed in a timely manner

Job description

Job responsibilities

Project Management:

Deliver projects across the organisation, on time, within budget and to the agreed scope.

Work with Training Hub, Primary Care team and PCNs to develop project plans and documentation and guide teams through the project lifecycle.

Ensure project roles and responsibilities are established for each project and ensure all stakeholders are aware of the project management processes that they will participate in.

Manage project risks, issues and changes and monitor project progress, ensuring stakeholders are updated and that everyone can meet their required deliverables within the project timescales.

Responsible for identifying and managing stakeholder engagement and communication needs.

Produce regular progress reports for all stakeholders including the training hub, the Executive Leadership Team and the primary care team escalating risks and issues where necessary.

Lead project reviews to capture successes and learnings and ensure project outcomes are embedded into Business as Usual (BAU).

Manage the costs and budgets assigned to the projects.

Plan resources (internal and external) to deliver the changes proposed

Develop a reporting suite or use other project management tools to help track and monitor progress. Develop reporting dashboards to report on progress.

PCN Development:

To support the development of a workforce strategy for Ealing in conjunction with all key stakeholders

To support the development of an education and training strategy to ensure all workforce in primary care can work at the top of their licence

To support the development of metrics to display the impact of the ARRS roles on the delivery of the Primary Care programme

To develop career pathway maps to help people transition between roles in primary care

To work with leadership academy to develop leadership opportunities at all levels of primary care

To map training needs for any new programme such as the development of the NWL standard and the Fuller Report and support translating the contracts into practical application on the ground with appropriate support for practitioners to deliver the required services

Delivery of KPIs:

To ensure the TH meets its KPIs:

% of PCN's offered support on workforce planning, advice and identification of needs for patients and population

% of Nurses and allied health professionals (AHP) staff offered continuing professional development (CPD) funding

% increase of Nurses and AHP staff take-up pf CPD FUNDING

% of primary care workforce offered training provided by the ICS Training

Breakdown of professions undertaking Training

Number of Non-Clinical apprenticeships supported across primary care

Number of clinical apprenticeships supported across primary care

% of PCN's utilising Knowledge and Library Services (KLS)

Training Hubs have an equality, diversity and inclusion (EDI) strategy an operational plan to support the ICS EDI strategy

Training Hubs to deliver education and training activity based on the ICA plans to reduce health inequalities

Number of EDI events to support ICS EDI strategy

Engage with HEE's Differential Attainment (DA) Leads to access the support toolkit and guidance on reducing differential attainment

Training Hubs are expected to demonstrate their process for dealing with complaints and quality concerns to include: a) Number of quality concerns raised, b) Number of complaints received

% of placement increase

All professional to be offered practice placements

Compliance with regulatory standards and HEE Quality Framework

% increase in the number of approved educators and supervisors

Number of educators and supervisors who have attended educational update training provided by Training Hubs

% of PCN's who are actively engaged in promoting new roles and how new ways of working in Primary Care can support population health needs

Number of newly qualified health professional who are supported to take up a primary care role

Responsible for planning and project managing delivery of HEE KPIs

Responsible for ensuring all PCNs are supported to produce comprehensive workforce plans

Planning education and training schedule for all roles in primary care

Planning and preparing project plans to increase placements in primary care across all disciplines

Ensure projects and initiatives are delivered on time, to quality standards and in a cost effective manner, adjusting plans as required.

Workforce Mapping:

To have expertise in workforce planning tools and to work with PCNs to map their workforce

To work with PCN CDs PCN GP and nurse education leads to get to understand the workforce plan for each network and to support the development of recruitment and retention strategies

To work with NWL TH and PCNs to roll out initiatives that support the recruitment, retention support and development of all roles within PCNs

To support each PCN to become a quality assured learning environment

To support the increase in trained supervisors in each network

Quality Assurance of Learning Environments:

To ensure that there are systems and processes in place that comply with IG requirements around GDPR and storage of data for visit reports, trainee videos and applications

To ensure the process runs smoothly and to organise the application and assessment process from start to finish

Career Development:

To support all roles in their career development and working to the top of their licence

To develop supporting materials on career pathways

To support recruitment drives and school outreach to promote primary care as a good place to work

Fellowships:

To work with practices to increase uptake of fellowship roles

To work with PCNs community and secondary care providers to develop portfolio roles for GP fellows

To work with NWL TH Fellow lead to ensure that there is clear supporting documentation and that all communication channels are used to ensure dissemination of opportunities

Integration:

To support the integrated care partnership by working with clinicians across organisations and understanding where training could be delivered jointly

To support placements on programmes which have multi- disciplinary learning environments such as preparing nursing associates in primary care for hospital placements and working with hospitals to support their nursing associates when they have placements in primary care

To develop the anchor network to work with local providers around development of local people for roles in the NHS

Increasing Diversity and reducing health inequalities:

Supporting the reduction of health inequalities by promoting QI and training opportunities such as the deep end programme

To ensure that there is a training and support available for practices to understand their responsibilities to increase diversity and reduce health inequalities

To support the rollout of the Workforce Race Strategy (WRES) and to support Primary Care to find solutions regarding discrimination & racism and begin to understand its potential effect on individuals, teams and services

Apprenticeships:

To work with NWL TH apprenticeship lead to roll out apprenticeships for all primary care roles

To understand levy sharing and support practices to access this

To understand the apprenticeship pathways and encourage and support practices to take these up

To support the development of health and social care workers particularly in embedding core skills and encouraging those with the requisite skills and experience to apply for Apprentice Nursing Associate and Registered Nurse Degree Apprenticeship roles as appropriate

To work with training providers to ensure materials and training is primary care focused

To develop supporting materials and introduction packs for practices on apprenticeships

Specific Programmes, Forums and meetings:

To support the development of forums and learning events for both singular and multi-professional groups

To support the multidisciplinary faculty

To support the development and roll out of forums for all roles working in primary care

Communication and Processes:

Develop a regular bulletin to advertise key opportunities

Set up booking, monitoring and evaluation processes so the data requested can be found and presented easily

To clarify and simplify data streams and to work with NWL to ensure that local data can be easily provided to support local work streams

To provide reporting as needed to borough team, NWL Training hub and other stakeholders

To ensure all contractual, monitoring and financial returns are completed in a timely manner

Person Specification

Qualifications

Essential

  • Degree or equivalent experience
  • Evidence of continuous professional development
  • Prince2 qualification or equivalent experience in project management.

Desirable

  • MSP (Foundation Level)

Experience

Essential

  • Experience of implementing change through a programme approach.
  • Experience of working with internal and external stakeholders.
  • Experience of working with Senior Clinical Leaders and an understanding of healthcare processes.
  • Knowledge of Microsoft word, excel, PowerPoint etc.
  • Excellent leadership skills
  • Excellent networking and relationship building skills
  • Excellent communication and facilitation skills
  • Good influencing skills
  • Outcome focussed
  • Presentation skills
  • Ability to manage a diverse workload and to meet set deadlines
  • Ability to work on own initiative and without supervision
  • Good team leader/ flexible approach to work
  • Excellent attention to detail

Desirable

  • Experience of working with large scale change projects
  • Proficiency with office systems and computers.
  • Experience of leading workshops and sessions with a wide range of stakeholders.
  • Experience of working within PMO governance arrangements.
  • Knowledge of other project management systems

Other

Essential

  • Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda

Desirable

  • Full UK Driving Licence
Person Specification

Qualifications

Essential

  • Degree or equivalent experience
  • Evidence of continuous professional development
  • Prince2 qualification or equivalent experience in project management.

Desirable

  • MSP (Foundation Level)

Experience

Essential

  • Experience of implementing change through a programme approach.
  • Experience of working with internal and external stakeholders.
  • Experience of working with Senior Clinical Leaders and an understanding of healthcare processes.
  • Knowledge of Microsoft word, excel, PowerPoint etc.
  • Excellent leadership skills
  • Excellent networking and relationship building skills
  • Excellent communication and facilitation skills
  • Good influencing skills
  • Outcome focussed
  • Presentation skills
  • Ability to manage a diverse workload and to meet set deadlines
  • Ability to work on own initiative and without supervision
  • Good team leader/ flexible approach to work
  • Excellent attention to detail

Desirable

  • Experience of working with large scale change projects
  • Proficiency with office systems and computers.
  • Experience of leading workshops and sessions with a wide range of stakeholders.
  • Experience of working within PMO governance arrangements.
  • Knowledge of other project management systems

Other

Essential

  • Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda

Desirable

  • Full UK Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

1A, Civic Centre, High Street

Uxbridge

Middlesex

UB8 1UW


Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)


Employer details

Employer name

The Confederation, Hillingdon CIC

Address

1A, Civic Centre, High Street

Uxbridge

Middlesex

UB8 1UW


Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Director of Operations

Caroline Durack

carolinedurack@nhs.net

Details

Date posted

02 August 2023

Pay scheme

Other

Salary

£43,000 to £50,000 a year Dependent on Experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

E0004-23-0073

Job locations

1A, Civic Centre, High Street

Uxbridge

Middlesex

UB8 1UW


Supporting documents

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