Job summary
JOB TITLE:
Recruitment Coordinator
REPORTS TO:
Associate Director: People
ACCOUNTABLE TO:
Associate Director: People
WORK LOCATION:
Blended Office / Home Working
CONTRACT TYPE:
Fixed Term - until 31st March 2023 (with potential to be extended)
HOURS:
Full time - 37.5 hours per week
SALARY:
£24,000 - £28,000 - Depending on experience
OTHER:
NEST Pension, 25 days Annual Leave plus Bank Holidays
Main duties of the job
The role of a Recruitment Coordinator is a new addition to The Confederation and ensures a professional, accurate, compassionate, customer focused, value driven workforce recruitment service is provided to all stakeholders.
Working within the HR Department, this role will be integral to collaborate across all Primary Care Network (PCN) and Confederation teams to ensure that the recruitment strategy is fulfilled enabling PCN’s to optimise the roles available to them and enhance the patient experience in Primary Care within Hillingdon.
The role will require agile working, in multiple locations including regular office presence and will include remote working. You may need to work across the various sites so frequent short journeys may be required as well as attending evening meetings as and when the need arises.
About us
The Confederation, Hillingdon CIC works with general practice and other healthcare providers in Hillingdon to deliver high quality clinical services to patients. Our aim is to improve care for patients by working collaboratively across primary care and our partners as part of the Integrated Care Partnership. The Confederation team also work to develop and support individual GP practices, PCNs and Neighbourhoods and their changing needs. We are of the NHS but independent, innovative and transformational.
General capacity across primary care is being expanded rapidly. The Confederation is determined to develop as an attractive place to work that provides rewarding roles and opportunities to grow in order to attract and retain great staff that in turn provides the highest quality care.
Job description
Job responsibilities
Primary Responsibilities
Recruitment:
- Establish relationships with external partners that will enable recruitment pipelines to be quickly established.
- Work to develop new recruitment initiatives alongside the Workforce and Training Team such as national and local careers events, links with local education establishments, links with neighbourhood partners to develop career pathways etc.
- Be fully involved with the Workforce Planning discussions and ensure full clarity of recruitment needs over the financial year.
- Facilitate Workforce Planning meetings with PCN Managers on a monthly basis and with Clinical Directors and Finance Business Partner involved on a Quarterly basis to ensure recruitment works to budget
- Maintain all workforce data submissions in accordance to actual data
- Develop a recruitment plan that identifies timelines behind each campaign to ensure all expectations are managed.
- Ensure strong job descriptions and person specifications are provided with a clear understanding of the specific needs for the role.
- Work to develop a long list of applicants that match the profile required by the Manager to interview.
- Develop a successful interview process that ensures the brand of The Confederation and our Network is fully understood and well sold.
- Continually work to ensure there is a strong recruitment pipeline in place to support attrition and future developments.
- Develop template documentation to provide consistent and professional standards of shortlisting, interview questions and tasks, robust feedback and engagement with the candidate.
- Be passionate about customer satisfaction and lead by example focusing on operational and commercial excellence whilst being able to recognise and drive forward a service development opportunity.
- Aim to provide a quick, efficient and effective recruitment service aligned to the values of The Confederation.
- Optimise the use of PeopleHR and other Recruitment platforms to ensure a professional service is provided to the candidates and the management team.
- Develop Recruitment Reporting that provides a real time update on all candidate stages and pipeline management.
- Develop market insights on salary offerings across the North West London geography to ensure The Confederation maintains an attractive offering to candidates.
- Continuously work with the Managers to fill their vacancies in a timely manner.
- Work with the HR Department to ensure an efficient offer and on boarding process.
- Obtain regular feedback from stakeholders and review services and processes as required.
- Drive engagement with other support functions such as Governance, IT and Finance to ensure that all recruitment is aligned to their compliance requirements.
- Support social media administration by contributing with vacancy optimisation within LinkedIn, Twitter, Facebook etc.
- Collate active vacancies for Confed news
- Work within area of responsibility making first line decisions, using own initiative and working with supervision but prioritising own workload effectively.
- To provide cross cover for colleagues within the HR Team as required.
About the Candidate:
- Excellent interpersonal communication skills including good written and oral English.
- Ability to build effective working relationships with internal and external stakeholders across a wide range of professional and managerial groups.
- Ability to negotiate with all stakeholders with tact and discretion.
- Strong influencing/assertiveness skills
- Proven ability to lead by example.
- Strong time management and resource planning skills and ability to work to priorities and deadlines.
- Commitment to continuous improvement for people, processes, procedures and systems.
- Comprehensive working knowledge of Microsoft packages including Word, Excel and PowerPoint
Key relationships
- PCN Clinical Directors and PCN Managers
- The Confederation Management Team
- Hillingdon Health Care Partners
Education, Training and Development
- Understands and demonstrates the characteristics of a role model to members in the team and/or service
- Demonstrates self-development through continuous professional development activity
Leadership
- Demonstrate understanding of, and contributes to, the workplace vision
- Demonstrates ability to improve quality within limitations of service
- Reviews yearly progress and develops clear plans to achieve results within priorities set by others.
- Demonstrate ability to motivate self to achieve goals
- Promotes diversity and equality in people management techniques and leads by example.
Care Quality Commission:
- Work with the general practice team to ensure the practice is compliant with CQC standards where medicines are involved.
Health and Safety/ Risk management:
- The post-holder must comply at all times with all local Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System.
- The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990).
Equality and Diversity:
- The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.
Patient Confidentiality:
- The post holder must at all times respect patient confidentiality and, in particular, the confidentiality of electronically stored personal data in line with the requirements of the General Data Protection Regulation and in keeping with Hillingdon Primary Care Confederation Information Governance Policy and procedures.
- The post holder should not divulge patient information unless sanctioned by the line manager and required for the role.
Communication & Working Relationships:
- The post-holder will establish and maintain effective communication pathways at all times with project team members.
Special working conditions:
- The post-holder is required to travel independently between sites (where applicable), and to attend meetings etc. hosted by other agencies.
Job description agreement:
This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within The Confederation. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the service or function.
This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.
Job description
Job responsibilities
Primary Responsibilities
Recruitment:
- Establish relationships with external partners that will enable recruitment pipelines to be quickly established.
- Work to develop new recruitment initiatives alongside the Workforce and Training Team such as national and local careers events, links with local education establishments, links with neighbourhood partners to develop career pathways etc.
- Be fully involved with the Workforce Planning discussions and ensure full clarity of recruitment needs over the financial year.
- Facilitate Workforce Planning meetings with PCN Managers on a monthly basis and with Clinical Directors and Finance Business Partner involved on a Quarterly basis to ensure recruitment works to budget
- Maintain all workforce data submissions in accordance to actual data
- Develop a recruitment plan that identifies timelines behind each campaign to ensure all expectations are managed.
- Ensure strong job descriptions and person specifications are provided with a clear understanding of the specific needs for the role.
- Work to develop a long list of applicants that match the profile required by the Manager to interview.
- Develop a successful interview process that ensures the brand of The Confederation and our Network is fully understood and well sold.
- Continually work to ensure there is a strong recruitment pipeline in place to support attrition and future developments.
- Develop template documentation to provide consistent and professional standards of shortlisting, interview questions and tasks, robust feedback and engagement with the candidate.
- Be passionate about customer satisfaction and lead by example focusing on operational and commercial excellence whilst being able to recognise and drive forward a service development opportunity.
- Aim to provide a quick, efficient and effective recruitment service aligned to the values of The Confederation.
- Optimise the use of PeopleHR and other Recruitment platforms to ensure a professional service is provided to the candidates and the management team.
- Develop Recruitment Reporting that provides a real time update on all candidate stages and pipeline management.
- Develop market insights on salary offerings across the North West London geography to ensure The Confederation maintains an attractive offering to candidates.
- Continuously work with the Managers to fill their vacancies in a timely manner.
- Work with the HR Department to ensure an efficient offer and on boarding process.
- Obtain regular feedback from stakeholders and review services and processes as required.
- Drive engagement with other support functions such as Governance, IT and Finance to ensure that all recruitment is aligned to their compliance requirements.
- Support social media administration by contributing with vacancy optimisation within LinkedIn, Twitter, Facebook etc.
- Collate active vacancies for Confed news
- Work within area of responsibility making first line decisions, using own initiative and working with supervision but prioritising own workload effectively.
- To provide cross cover for colleagues within the HR Team as required.
About the Candidate:
- Excellent interpersonal communication skills including good written and oral English.
- Ability to build effective working relationships with internal and external stakeholders across a wide range of professional and managerial groups.
- Ability to negotiate with all stakeholders with tact and discretion.
- Strong influencing/assertiveness skills
- Proven ability to lead by example.
- Strong time management and resource planning skills and ability to work to priorities and deadlines.
- Commitment to continuous improvement for people, processes, procedures and systems.
- Comprehensive working knowledge of Microsoft packages including Word, Excel and PowerPoint
Key relationships
- PCN Clinical Directors and PCN Managers
- The Confederation Management Team
- Hillingdon Health Care Partners
Education, Training and Development
- Understands and demonstrates the characteristics of a role model to members in the team and/or service
- Demonstrates self-development through continuous professional development activity
Leadership
- Demonstrate understanding of, and contributes to, the workplace vision
- Demonstrates ability to improve quality within limitations of service
- Reviews yearly progress and develops clear plans to achieve results within priorities set by others.
- Demonstrate ability to motivate self to achieve goals
- Promotes diversity and equality in people management techniques and leads by example.
Care Quality Commission:
- Work with the general practice team to ensure the practice is compliant with CQC standards where medicines are involved.
Health and Safety/ Risk management:
- The post-holder must comply at all times with all local Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System.
- The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990).
Equality and Diversity:
- The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.
Patient Confidentiality:
- The post holder must at all times respect patient confidentiality and, in particular, the confidentiality of electronically stored personal data in line with the requirements of the General Data Protection Regulation and in keeping with Hillingdon Primary Care Confederation Information Governance Policy and procedures.
- The post holder should not divulge patient information unless sanctioned by the line manager and required for the role.
Communication & Working Relationships:
- The post-holder will establish and maintain effective communication pathways at all times with project team members.
Special working conditions:
- The post-holder is required to travel independently between sites (where applicable), and to attend meetings etc. hosted by other agencies.
Job description agreement:
This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within The Confederation. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the service or function.
This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.
Person Specification
Qualifications
Essential
- Educated to A Level or equivalent & Certificate in Level 3 CIPD or working towards this
Person Specification
Qualifications
Essential
- Educated to A Level or equivalent & Certificate in Level 3 CIPD or working towards this
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
