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Suffolk GP Federation CIC

Receptionist - Bank

The closing date is 27 August 2025

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Job summary

We are recruiting! Suffolk Podiatry is looking for a receptionist to support the running and administration of the service across Ipswich on a bank basis.

Main duties of the job

  • You will have day-to-day responsibility for the reception area whether this is telephone, email or face to face
  • Youll work at a variety of locations and will be the first point of contact for patients.
  • Youll use our clinical system as part of your role, and will support with clinic rotas.

The Suffolk Podiatry Service is run by Suffolk GP Federation CIC, a not-for-profit community interest company.

About us

Suffolk GP Federation CIC is a not-for-profit community interest company. Our main purpose is to support Primary Care across Suffolk including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

Details

Date posted

14 August 2025

Pay scheme

Other

Salary

£12.51 an hour

Contract

Bank

Working pattern

Part-time

Reference number

27860

Job locations

Riverside Clinic

Lansdeer Road

Ipswich

Suffolk

IP3 0AZ


Job description

Job responsibilities

We will make sure you are fully inducted and trained; there will be regular constructive supervision in place. Its important to us that you feel safe and supported in your role

  • You will be suited to this role if you are organised, have good communication skills and want to be part of a team
  • You will need good organisational and communication skills
  • You will need to be able to work across a range of locations
  • you will be flexible and be able to pick up shifts on an ad hoc basis and at short notice

What we can offer you:

  • A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance
  • Agile working, enabling us to work from a variety of bases, interacting with your teams at the most appropriate location
  • Innovative teams who strive in forward thinking, with a voice that is heard
  • A visible and supportive management team, with operational support that get it
  • Excellent IT teams & support giving us first class equipment and no wait responses
  • A commitment to personal development, training and leadership opportunities, with service-managed training budgets
  • Cycle to work scheme
  • Death in service cover
  • Competitive salaries with annual benchmarking
  • 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years service
  • Blue light card employer Access to the discount service with thousands of discounts online and on the high street

Job description

Job responsibilities

We will make sure you are fully inducted and trained; there will be regular constructive supervision in place. Its important to us that you feel safe and supported in your role

  • You will be suited to this role if you are organised, have good communication skills and want to be part of a team
  • You will need good organisational and communication skills
  • You will need to be able to work across a range of locations
  • you will be flexible and be able to pick up shifts on an ad hoc basis and at short notice

What we can offer you:

  • A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance
  • Agile working, enabling us to work from a variety of bases, interacting with your teams at the most appropriate location
  • Innovative teams who strive in forward thinking, with a voice that is heard
  • A visible and supportive management team, with operational support that get it
  • Excellent IT teams & support giving us first class equipment and no wait responses
  • A commitment to personal development, training and leadership opportunities, with service-managed training budgets
  • Cycle to work scheme
  • Death in service cover
  • Competitive salaries with annual benchmarking
  • 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years service
  • Blue light card employer Access to the discount service with thousands of discounts online and on the high street

Person Specification

See attached Person Specification

Essential

  • Educated to GCSE level or equivalent

Desirable

  • Experience in a Healthcare setting
Person Specification

See attached Person Specification

Essential

  • Educated to GCSE level or equivalent

Desirable

  • Experience in a Healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Suffolk GP Federation CIC

Address

Riverside Clinic

Lansdeer Road

Ipswich

Suffolk

IP3 0AZ


Employer's website

https://suffolkfed.org.uk/ (Opens in a new tab)

Employer details

Employer name

Suffolk GP Federation CIC

Address

Riverside Clinic

Lansdeer Road

Ipswich

Suffolk

IP3 0AZ


Employer's website

https://suffolkfed.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR

Recruitment Team

hr@suffolkfed.org.uk

07597062087

Details

Date posted

14 August 2025

Pay scheme

Other

Salary

£12.51 an hour

Contract

Bank

Working pattern

Part-time

Reference number

27860

Job locations

Riverside Clinic

Lansdeer Road

Ipswich

Suffolk

IP3 0AZ


Supporting documents

Privacy notice

Suffolk GP Federation CIC's privacy notice (opens in a new tab)