Site Lead - Long Melford

Suffolk GP Federation CIC

Information:

This job is now closed

Job summary

Is it for me?

We will work alongside the successful candidate to ensure they are sufficiently inducted and trained; there will be regular constructive supervision in place. It is important to us that you feel safe and supported in the role.

  • Youll have worked in a team lead, or supervisory role previously and will be comfortable leading by example within the work place.
  • If you have previously worked within general practice before, this would be an advantage to your application.
  • Youll have worked in an administrative capacity before, and will have good IT skills and will be able to pick up new systems and software with ease.

Contract type:

This role is a permanent position, and will be based at Long Melford Surgery. We will consider a minimum of 32 hours per week for this position working between the hours of 08:30 18:30.

Main duties of the job

We are looking for a Site Lead to join Unity Healthcare specifically based at our Long Melford site.

What is the role?

  • You will take accountability and ownership of the practice site, in line with the objectives and vision for Unity Healthcare.
  • Youll work alongside the other site leads, and closely with the Deputy Practice Manager and the wider management team to ensure we are delivering a safe and effective service for the patients.
  • Youll keep up to date with national and local general practice changes, and will support the senior management team in implementing these changes.

About us

What we can offer you:

  • A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance.
  • Innovative teams who strive in forward thinking, with a voice that is heard.
  • A visible and supportive management team, with operational support that get it
  • Excellent IT teams & support giving us first class equipment and no wait responses
  • A commitment to personal development, training, and leadership opportunities, with service-managed training budgets
  • Cycle to work scheme
  • Death in service cover
  • Competitive salaries with annual benchmarking
  • 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years service
  • Blue light card employer Access to the discount service with thousands of discounts online and on the high street.

Date posted

10 April 2024

Pay scheme

Other

Salary

£25,147 a year

Contract

Permanent

Working pattern

Full-time

Reference number

27722

Job locations

Long Melford Practice

Long Melford

CO10 9SA


Job description

Job responsibilities

To have overall accountability of the site, being visible and present for all of the staff members working at that location.

To follow Suffolk GP Federation, and NHSE guidelines to ensure the practice is working in line with best practice.

To keep up to date with national and local general practice changes, and to support the senior management team in implementing these changes where necessary.

To ensure that adequate breaks are taken by all staff members in line with the rota, and with support from the Workforce Manager.

To follow Suffolk GP Federations sickness policy and process for all staff working at that location, and to liaise with the Workforce Manager where necessary.

To conduct and support staff members with return-to-work interviews after absence occurrences, and to document these effectively.

To support the reception and administration teams with workload in the instance of sickness or annual leave.

To deputise for other Site Leads in their absence, being available for staff working at another practice location to contact.

To support with smartcard requests for staff members, including getting a new smart card, and unlocking smartcards.

To deal with Ice requests in an efficient manner.

To be responsible for all building checks at the location, and to escalate these to the Deputy Practice Manager / Estates Administrator where necessary.

To provide inductions to new staff specific to the location, covering health and safety and fire safety.

To support with Locum staff inductions, delivering a locum pack and helping with their IT log ins where necessary

Job description

Job responsibilities

To have overall accountability of the site, being visible and present for all of the staff members working at that location.

To follow Suffolk GP Federation, and NHSE guidelines to ensure the practice is working in line with best practice.

To keep up to date with national and local general practice changes, and to support the senior management team in implementing these changes where necessary.

To ensure that adequate breaks are taken by all staff members in line with the rota, and with support from the Workforce Manager.

To follow Suffolk GP Federations sickness policy and process for all staff working at that location, and to liaise with the Workforce Manager where necessary.

To conduct and support staff members with return-to-work interviews after absence occurrences, and to document these effectively.

To support the reception and administration teams with workload in the instance of sickness or annual leave.

To deputise for other Site Leads in their absence, being available for staff working at another practice location to contact.

To support with smartcard requests for staff members, including getting a new smart card, and unlocking smartcards.

To deal with Ice requests in an efficient manner.

To be responsible for all building checks at the location, and to escalate these to the Deputy Practice Manager / Estates Administrator where necessary.

To provide inductions to new staff specific to the location, covering health and safety and fire safety.

To support with Locum staff inductions, delivering a locum pack and helping with their IT log ins where necessary

Person Specification

Qualifications / Training

Essential

  • GCSEs grades A-C or equivalent qualifications.
  • Willing to undertake further training and development if required by the practice.

Knowledge and Experience

Essential

  • Previous experience of working within a healthcare setting.
  • Experience of dealing with patient / customer queries and complaints.
  • Experience of working in line with policies and procedures.

Desirable

  • Experience of using SystmOne or any other clinical system.
  • Experience of coordinating a rota, and supporting in covering annual leave and sickness where needed.

Skills and abilities

Essential

  • Clear written and verbal communication skills.
  • Able to establish good working relationships within the organisation.
  • Able to actively coordinate and engage in team meetings.
  • Effective time management skills, and able to juggle conflicting demands.
Person Specification

Qualifications / Training

Essential

  • GCSEs grades A-C or equivalent qualifications.
  • Willing to undertake further training and development if required by the practice.

Knowledge and Experience

Essential

  • Previous experience of working within a healthcare setting.
  • Experience of dealing with patient / customer queries and complaints.
  • Experience of working in line with policies and procedures.

Desirable

  • Experience of using SystmOne or any other clinical system.
  • Experience of coordinating a rota, and supporting in covering annual leave and sickness where needed.

Skills and abilities

Essential

  • Clear written and verbal communication skills.
  • Able to establish good working relationships within the organisation.
  • Able to actively coordinate and engage in team meetings.
  • Effective time management skills, and able to juggle conflicting demands.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Suffolk GP Federation CIC

Address

Long Melford Practice

Long Melford

CO10 9SA


Employer's website

https://suffolkfed.org.uk/ (Opens in a new tab)


Employer details

Employer name

Suffolk GP Federation CIC

Address

Long Melford Practice

Long Melford

CO10 9SA


Employer's website

https://suffolkfed.org.uk/ (Opens in a new tab)


For questions about the job, contact:

Practice Manager

Laura Lyons

lauralyons@nhs.net

Date posted

10 April 2024

Pay scheme

Other

Salary

£25,147 a year

Contract

Permanent

Working pattern

Full-time

Reference number

27722

Job locations

Long Melford Practice

Long Melford

CO10 9SA


Supporting documents

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