NHS Derby and Derbyshire Integrated Care Board

Head of Communications

Information:

This job is now closed

Job summary

There's never been a more important time to work in the NHS. From its resilience during the depths of the Covid-19 pandemic, to its post-pandemic challenges on waiting times, workforce and services pressure, the NHS has a vital story to tell.

As Head of Communications, you will be responsible for the day-to-day operational management, leadership and delivery of the ICB's communications function, working with a team of professionals to constantly improve and deliver a high-quality service. Like the NHS, the team is in transition, seeking to maximise the many available opportunities to promote the work of the ICB and wider NHS, as we spend £3billion of NHS funds available to manage the health of people in Derby and Derbyshire and deliver on our five-year vision.

You will collaborate with our engagement team, seeking to listen to what matters to local people and learning from insight to take innovative approaches which encourage health-improving behaviours.

NHS experience is not essential. What matters is that you bring toned and transferable communications skill, a strong portfolio of results, a desire to learn, a commitment to quality & continual improvement and a style of leadership that is supportive, engaging and visible. Alongside that, you will have a burning desire to tell the story of innovation and improvement in the one of the great British institutions, ensuring the people of Derby and Derbyshire can both understand and have a voice in a local, accountable NHS.

Main duties of the job

NHS communications is fast-paced and varied, so if you're the right candidate you will need to be skilled, well-organised, confident and able to remain calm under pressure.

You can identify priorities, make decisions, are flexible to change and driven by results. You can understand challenging concepts, policy and regulation, and inspire a team to translate complex issues into compelling stories that influence attitudes and behaviour.

You are a highly credible communications professional, confident when deputising as lead communicator, able to influence staff at every level, drive openness and transparency through excellent communications and able to support the career progression of your team.

You will lead a team of six communicators, working with the Director on matters of strategy. You will play a key part in an emergency response situation, take part in an on-call rota and deputise for the Director on communications issues.

In return, you can expect to work in a friendly, social and supportive team environment, coupled with a generous salary and benefits package which included a comprehensive pension, initially 25 days annual leave, rising depending on service, and on-call allowance. This is a full-time, permanent opportunity.

We operate a hybrid working model with a guide of seeking to work two days per week on site in Chesterfield or Derby or within one of our partner organisations, with many colleagues now back working onsite every day where that is their preference.

About us

NHS Derby and Derbyshire Integrated Care Board (ICB) is the organisation responsible for:

  • planning to meet local health needs
  • managing the NHS budget and allocating resources
  • ensuring services are in place to deliver against ambitions
  • overseeing delivery of improved outcomes for their population.

NHS Derby and Derbyshire is part of the Joined Up Care Derbyshire integrated health and care system, working with partners in our local authorities, the voluntary sector and others, and helping the NHS to support broader social and economic development.

The ICB passionate about making diversity and inclusion part of our DNA. We have staff engagement forums, a diversity and inclusion network run by and for our people and aim for a workforce demography representative of the local community.

We are a disability confident employer and offer a range of family friendly, flexible working arrangements and inclusive employment policies, to support our people in the workplace. If it works for the service, we will do our best to make it work for you.

Details

Date posted

09 January 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£58,972 to £68,525 a year pa, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

996-ICB-3643-23

Job locations

Cardinal Square

Nottingham Road

Derby

DE13QT


Job description

Job responsibilities

PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

  • Operational day-to-day management of the ICB's communications function, leading, motivating, and managing a team of multi-disciplinary communications professionals.
  • Deputise for the Director of Communications in their absence or as required.
  • Lead on Communications Strategy key results and development areas, including internal communications, digital communications, health campaigning and stakeholder management (including media, parliamentary business and VIP visits and events).
  • Develop and deliver creative and effective communications strategies and plans based on audience insight that can be measured and evaluated.
  • Ensure all communications and engagement work is inclusive, values difference and promotes diversity; ensuring specific arrangements are put in place to communicate with those groups and/or individuals that are seldom heard;
  • Contribute to ICB's emergency preparedness plans and act as communications lead for responding to major incidents and crisis situations as defined by policy.
  • Participate in the out-of-hours on-call rota for communications support.
  • Other duties as described in the job description.

Job description

Job responsibilities

PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

  • Operational day-to-day management of the ICB's communications function, leading, motivating, and managing a team of multi-disciplinary communications professionals.
  • Deputise for the Director of Communications in their absence or as required.
  • Lead on Communications Strategy key results and development areas, including internal communications, digital communications, health campaigning and stakeholder management (including media, parliamentary business and VIP visits and events).
  • Develop and deliver creative and effective communications strategies and plans based on audience insight that can be measured and evaluated.
  • Ensure all communications and engagement work is inclusive, values difference and promotes diversity; ensuring specific arrangements are put in place to communicate with those groups and/or individuals that are seldom heard;
  • Contribute to ICB's emergency preparedness plans and act as communications lead for responding to major incidents and crisis situations as defined by policy.
  • Participate in the out-of-hours on-call rota for communications support.
  • Other duties as described in the job description.

Person Specification

Knowledge, Experience, Skills

Essential

  • Educated to masters level or equivalent level of experience of working at a senior level in specialist area
  • Evidence of track record of evaluated communications delivery and results
  • Understanding of the background to and aims of current healthcare policy and appreciate the implications of this on communications
  • Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
  • Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals
  • A thorough understanding of and commitment to equality of opportunity and good working relationships

Values

Essential

  • Demonstrate the behaviours that underpin the ICBs core value of 'One Team'

Planning

Essential

  • Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
Person Specification

Knowledge, Experience, Skills

Essential

  • Educated to masters level or equivalent level of experience of working at a senior level in specialist area
  • Evidence of track record of evaluated communications delivery and results
  • Understanding of the background to and aims of current healthcare policy and appreciate the implications of this on communications
  • Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
  • Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals
  • A thorough understanding of and commitment to equality of opportunity and good working relationships

Values

Essential

  • Demonstrate the behaviours that underpin the ICBs core value of 'One Team'

Planning

Essential

  • Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Derby and Derbyshire Integrated Care Board

Address

Cardinal Square

Nottingham Road

Derby

DE13QT


Employer's website

https://www.derbyandderbyshire.icb.nhs.uk (Opens in a new tab)

Employer details

Employer name

NHS Derby and Derbyshire Integrated Care Board

Address

Cardinal Square

Nottingham Road

Derby

DE13QT


Employer's website

https://www.derbyandderbyshire.icb.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Director of Communications and Engagement

Sean Thornton

sean.thornton1@nhs.net

07920024641

Details

Date posted

09 January 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£58,972 to £68,525 a year pa, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

996-ICB-3643-23

Job locations

Cardinal Square

Nottingham Road

Derby

DE13QT


Supporting documents

Privacy notice

NHS Derby and Derbyshire Integrated Care Board 's privacy notice (opens in a new tab)