NHS Leicester, Leicestershire and Rutland Integrated Care Board

Communications Officer

This job is now closed

Job summary

**Previous applicants need not apply**

It's an exciting time to be joining the Leicester, Leicestershire and Rutland communications and engagement team as we move into the next phase of development.The NHS in the UK is going through some exciting and transformative times, particularly with its 10-year plan and the ongoing engagement with staff, patients, and the public that this will bring.

Why is it exciting?

Innovation: The integration of new technologies, such as digital health records, telemedicine, and AI-based diagnostics, is creating a more connected and efficient healthcare system.
Empowerment: Committed to patients and the public having more opportunities to engage in their care and in the broader decisions about how services are delivered.
Workforce Investment: The focus on supporting NHS staff, reducing burnout, and attracting new talent will aim to ensure that the NHS can continue to deliver world-class care, despite growing demand.
Preventative Health: Moving towards more preventative care instead of reactive treatment can have long-term benefits for public health and reduce strain on the system.

We are refreshing and reviewing our own People and Communities strategy to support this period of significant change, with significant effort being put into making sure we have the right engagement from all sectors of society.

Main duties of the job

The Communications Officer will support the development and day to day delivery of internal and external communications for the LLR ICB, both proactive and reactive.

The successful candidate will have a flair for producing engaging and creative online and offline content and be able to plan and deliver activities across our range of corporate communications channels to help create informed and involved colleagues across the ICB and an engaged network of stakeholders and partners.

The postholder will provide high-quality support to the Senior Communications and Public Affairs Lead to ensure the delivery of an effective and efficient corporate communications service.

The role willsupport continuous improvement of the corporate communications functions, actively seeking new and innovative ways to deliver the functions of the team and individual duties, ensure information about the ICB is provided in appropriate formats, and is accessible through the range of communications channels.

About us

Working for us

Integrated Care Boards are at the heart of a new way of working for the NHS, bringing together providers of NHS services with local authorities and other local partners to plan, co-ordinate and arrange health services as part of what is to be known as an Integrated care System. They are part of a fundamental shift in the way the health and care system is organised - away from competition and organisational autonomy and towards collaboration, with health and care organisations working together to better integrate services, improve population health and reduce health inequalities.

To read the local strategy and our key priorities - https://leicesterleicestershireandrutland.icb.nhs.uk/wp-content/uploads/2023/07/LLR-ICB-5YP-FINAL-v5.0_FINAL_Signed.pdf

Date posted

10 March 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year pa

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

994-ICB-7016020-A

Job locations

LLR ICB

County Hall

Glenfield, Leicester,

LE3 8HD

Job description

Job responsibilities

Support the development and day to day delivery of an external communications strategy and internal staff engagement strategy for the LLR ICB.

Work with the Senior Communications and Public Affairs Lead to plan and deliver timely, accurate and impactful communications aligned to the ICBs objectives.

Support the Corporate Communication teams press office function by providing a high-quality proactive and reactive media relations service to the media and media advice and support to colleagues.

Ensure organisational initiatives and projects are effectively communicated to employees, partners and stakeholders using a range of online and offline techniques.

Work with the Senior Communications and Public Affairs Lead, colleagues in the OD team and across the organisation to ensure internal communications is planned and delivered in line with staff requirements and expectations.

Plan, edit and write content for a variety of communications mediums, such as staff intranet, website, social media platforms, regular email bulletin and staff and stakeholder bulletins.

Create supporting graphics, video content and other engaging material to support communication material.

Provide relevant and timely information to ensure external stakeholders, local partners and staff are kept informed of important developments.

Work with ICB teams to develop a forward plan/schedule of activities for external and internal communications.

Work with ICB teams to develop, promote and provide logistical support for corporate and internal events including staff briefings, conferences, training and development, information and team presentations.

Maintain content on the ICBs digital platforms ensuring it is timely, accurate and engaging, including working with the team and supplier on the structure and design.

Manage ongoing methods for systematically obtaining staff and patient feedback and ensure insights are reported to senior managers to support development within the ICB; ensure actions taken as a result.

Develop and implement ad hoc engagement activities e.g., focus groups, surveys in response to requests from senior managers.

Continuously improve communications and engagement by identifying and sharing good practice between ICB teams and other organisations, making recommendations for adoption of new innovative and effective approaches for communications and engagement within the ICB.

Actively promote and manage reward and recognition initiatives within the ICB.

Research and identify tools and methodologies to enhance engagement and collaboration across ICB teams.

Support internal and external communications throughout the ICB and across partnerships and stakeholder groups through the provision of core information for inclusion within team meetings, briefings and corporate and public events.