Personalisation Contracts and Business Manager

Job summary

Applications welcome from Members of Leicester, Leicestershire and Rutland Integrated Care Board (ICB) and Integrated Care System (ICS) only

We are seeking a dedicated and experienced Contracts Manager to join the Personalisation Team within the Clinical Quality and Personalisation Directorate. This is a secondment opportunity for 12 months whilst the substantive post holder is on maternity leave. In this role, you will be responsible for managing and overseeing contracts related to personalised care services, ensuring high standards of clinical quality and patient satisfaction. The role will require excellent communication and negotiation skills and the ability to work collaboratively across diverse stakeholders and partner organisations.

Main duties of the job

• Analyse and interpret complex data such as contract activity, demand and capacity data, finance or performance data, present findings and produce reports to query variances or anomalies, inform planning decisions, or manage provider performance.
• Be responsible for the management of the contracts including quality and performance.
• Lead on the Personalisation team's efficiency and financial planning.
• Support the development and implementation of work plans.
• Develop and maintain constructive relationships with a broad range of internal and external stakeholders.
• Provide and receive highly complex information about initiatives, contracts, and services through a variety of mediums, including reports, briefing papers, workshops, and meetings.
• Build relationships and influence across the Directorate and with other key stakeholders, both internal and external.
• Motivate and influence staff and stakeholders to engage and complete actions related to the successful delivery of projects, initiatives, contracts, or services.

About us

Personalised care should be a system-wide priority and takes a whole-system approach, integrating services around the person including health, social care, public health, and wider services. It provides an all-age approach from maternity and childhood right through to end of life, encompassing both mental and physical health and recognises the role and voice of carers. You will be working in fast-paced environment within a supportive and dynamic team to take forward our commitment to personalised care within LLR.