Service Development & Integration Support

Job summary

Are you passionate about improving health outcomes and driving transformative change? Join NCL ICB's Strategy and Population Health Directorate as a Service Development and Integration Support Officer, working across the innovative Live Well and Age Well portfolios.This is a unique opportunity to make a real difference for NCL's 1.7 million residents by enhancing community and mental health services--a priority identified in the Darzi report. As part of a forward-thinking team, you will help set the standard for what's possible locally and contribute to shaping national healthcare strategies.

Main duties of the job

The role of the Service Development and Integration Support Officer:

You will work closely with the Service Development Lead and Head of Community and Mental Health, using your strong organisational and problem-solving skills to:o Lead Coordination: Organize high-level meetings, set impactful agendas, and ensure timely follow-up on actions.o Facilitate Success: Track project milestones, prepare key documents, and support effective decision-making.o Champion Communication: Act as the central link for sharing vital information with stakeholders, promoting transparency and collaboration.o Engage Stakeholders: Work collaboratively with wider teams in NCL and partner organisations to support communication and engagement for service improvements.o Drive Change: Support the wider team to deliver impactful projects and measurable results.o Streamline Operations: Manage diaries, coordinate meeting logistics, process invoices, and maintain databases and filing systems accurately. Provide ad-hoc support to senior team members as needed.o Create Impact: Produce polished, professional documents and materials that align with strategic goals.

What You will bring:o Exceptional organizational skills and attention to detail.o Outstanding interpersonal and communication abilities.o A proactive mindset, ready to anticipate needs and solve challenges.o A passion for learning, collaboration and making a difference.

About us

NHS North Central London Integrated Care Board (NCL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in our five boroughs: Barnet, Camden, Enfield, Haringey, and Islington.As an ICB, we are focused on:o improving outcomes in population health and healthcareo tackling inequalities in outcomes, experience, and accesso enhancing productivity and value for moneyo helping the NHS support broader social and economic development.

It is an exciting time to be joining NCL ICB - we have commenced an organisational change programme to redesign the structure of the organisation and the way that we work to better meet the needs of our population, our people, our system, and our partners. As part of the organisational change programme, we want to re-launch and re-energise the organisation, embed new ways of working and building the capabilities we need to create a thriving organisational culture.