Job summary
This role is part of the Borough Integration Unit (BIU). In NCL there will be 5 BIUs, which will provide the capacity and capability to drive transformation, integration and delivery locally. The BIUs are the focal point for ICB delivery, supported by and/ or interfacing with all other ICB functions. The BIUs deliver three key roles: designing change, delivering change and operations across four key activity areas:
Local commissioning - for children and young people and adults, covering both physical health and mental health. The focus is on the delivery of the ICB strategy and duties locally and on joint commissioning with local authorities
Integration - the development of our Borough Partnerships, Neighbourhoods, wider provider collaborations and interfaces. The work will include the arrangements to support integrated working and integrated care models
Transformation - in particular supporting change and innovation designed to embed population health management and to narrow inequalities
Operations - providing coordination and leadership on behalf of the ICB when there are significant delivery requirements, escalations or operational issues locally. This role provides senior management capacity for development, delivery and operations within the Borough Integration Unit with a particular focus on managing the arrangements for the Borough Partnership.
Date of Interview: Week commencing 5th August 2024
Main duties of the job
The postholder is responsible for ensuring that the Integration and Partnerships Senior Manager, Assistant Director for Place Integration, Transformation and Delivery and the BIU team are supported to deliver their key responsibilities. To do this the postholder will:
Co-ordinate day-to-day business requirements to ensure the portfolio of tasks/ projects is planned, managed and delivered effectively to meet, and exceed where possible, the complex business needs of the BIU and wider ICB.
Support and plan for communication and stakeholder management with a wide and diverse group of stakeholders/ organisations.
Support with ensuring processes are in place across the BIU for the management of operations, for example, that contract registers are up-to-date, formal meetings are scheduled for the year and that there is appropriate support within the teams to develop papers, meet deadlines and ensure delivery.
Deliver quality, professional and confidential support demonstrating discretion and business awareness at all times.
About us
NHS North Central London Integrated Care Board (NCL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in our five boroughs: Barnet, Camden, Enfield, Haringey, and Islington.
As an ICB, we're focused on:
improving outcomes in population health and healthcare
tackling inequalities in outcomes, experience, and access
enhancing productivity and value for money
helping the NHS support broader social and economic development.
It is an exciting time to be joining NCL ICB - we have commenced an organisational change programme to redesign the structure of the organisation and the way that we work tobetter meet the needs of our population, our people, our system, and our partners. As part of the organisational change programme, we want to re-launch and re-energise the organisation, embed new ways of working and building the capabilities we need to create a thriving organisational culture.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for full duties and responsibilities.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for full duties and responsibilities.
Person Specification
Education/ Knowledge and Qualifications
Essential
- Excellent knowledge of business processes, office systems, and ways of working
Desirable
- A good understanding of the health and social care environment, and the roles and responsibilities within it.
Experience
Essential
- Proven previous experience working at this level/ similar role.
- Experience, competency and a highly developed skill set in minute taking, and meeting administration/ co-ordination.
- Evidence of success in efficient and effective management of tasks/ projects/ programmes, in a complex and fast paced environment.
- Experience of developing and implementing business processes, office systems, and ways of working.
Desirable
- Previous experience in similar positions within the NHS and/ or public sector.
- Evidence of success in operating and delivering across organisational boundaries to deliver tasks/ projects/ programmes.
Skills and Abilities
Essential
- Exceptional organisation skills with a strong aptitude for forward planning; able to prioritise business critical and time critical matters when faced with conflicting requirements and changing priorities.
- Ability to engender trust and confidence, and demonstrate integrity in the provision of advice and support.
Commuincation
Essential
- Excellent interpersonal, oral and written communication skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
- Experience of successfully operating in a politically sensitive environment, and stakeholder management - building and sustaining relationships.
Desirable
- Ability to produce concise yet insightful communications for dissemination to senior stakeholders.
Values and Behaviour
Essential
- Commitment to the values and principles of system working agreed across NCL.
- Ability to actively promote equality, diversity and inclusion within all areas of responsibility.
- Awareness of the 'golden thread' from the ICB's Population Health & Integrated Care Strategy to this role; with the critical driver being to support and deliver better outcomes for the patients/ residents of NCL.
Person Specification
Education/ Knowledge and Qualifications
Essential
- Excellent knowledge of business processes, office systems, and ways of working
Desirable
- A good understanding of the health and social care environment, and the roles and responsibilities within it.
Experience
Essential
- Proven previous experience working at this level/ similar role.
- Experience, competency and a highly developed skill set in minute taking, and meeting administration/ co-ordination.
- Evidence of success in efficient and effective management of tasks/ projects/ programmes, in a complex and fast paced environment.
- Experience of developing and implementing business processes, office systems, and ways of working.
Desirable
- Previous experience in similar positions within the NHS and/ or public sector.
- Evidence of success in operating and delivering across organisational boundaries to deliver tasks/ projects/ programmes.
Skills and Abilities
Essential
- Exceptional organisation skills with a strong aptitude for forward planning; able to prioritise business critical and time critical matters when faced with conflicting requirements and changing priorities.
- Ability to engender trust and confidence, and demonstrate integrity in the provision of advice and support.
Commuincation
Essential
- Excellent interpersonal, oral and written communication skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
- Experience of successfully operating in a politically sensitive environment, and stakeholder management - building and sustaining relationships.
Desirable
- Ability to produce concise yet insightful communications for dissemination to senior stakeholders.
Values and Behaviour
Essential
- Commitment to the values and principles of system working agreed across NCL.
- Ability to actively promote equality, diversity and inclusion within all areas of responsibility.
- Awareness of the 'golden thread' from the ICB's Population Health & Integrated Care Strategy to this role; with the critical driver being to support and deliver better outcomes for the patients/ residents of NCL.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
