Job summary
The North Central London (NCL) Child Death Overview Process (CDOP) reviews all child deaths in Barnet, Camden, Enfield, Haringey and Islington Local Authority areas.
The Child Death Overview Panel (CDOP) is a statutory, multi-agency group responsible for drawing together information and learning from each child death in North Central London.
The post holder will be required to support the NCL child death panel, being mindful of the confidential and sensitive nature of much of the work.
We are looking for a motivated, committed and organised individual who is an excellent communicator and can work well under pressure, to make a positive contribution to the NCL Child Death Overview Process.
The NCL CDOP Administrator responsibilities include acting as a Single Point of Contact for the NCL CDOP activity.
Please note that priority will be given to NCL ICB employees who are affected by change.
Date of Interview: 30th July 2023
Main duties of the job
The JD provides a detailed description of the role which includes helping to organise the NCL Child Death panel meetings preparing all relevant paperwork, ensuring all reporting forms have been returned and consolidated for case conclusion.
The post holder will monitor the progress of cases through the Child Death Review process and support the NCL CDOP leads.
Maintain CDOP data collection system
Acting as eCDOP software administrator: recording on eCDOP software notifications of all child deaths and informing the NHS Trust CDR teams and the NCL CDOP Chair and Programme Lead.
Through eCDOP requesting, chasing and tracking information from multi agency partners to ensure timely and appropriate reviews of cases by the NHS Trust CDR teams and/or other identified staff e.g. hospital clinician.
Encouraging and supporting partner agencies to maximise their efficient use of eCDOP.
Maintaining eCDOP to ensure all cases and relevant information is up to date.
About us
NHS North Central London Integrated Care Board (NCL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in our five boroughs: Barnet, Camden, Enfield, Haringey, and Islington.
As an ICB, we're focused on:
improving outcomes in population health and healthcare
tackling inequalities in outcomes, experience, and access
enhancing productivity and value for money
helping the NHS support broader social and economic development.
It is an exciting time to be joining NCL ICB - we have commenced an organisational change programme to redesign the structure of the organisation and the way that we work tobetter meet the needs of our population, our people, our system, and our partners. As part of the organisational change programme, we want to re-launch and re-energise the organisation, embed new ways of working and building the capabilities we need to create a thriving organisational culture.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for full duties and responsibilities.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for full duties and responsibilities.
Person Specification
Education / Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level.
- Word processing, & Excel qualifications (ECDL) or equivalent experience
Desirable
- Experience of working in a Clinical Commissioning Group, other healthcare organisation or local authority
Knowledge
Essential
- Extensive knowledge of office administration processes and procedures.
- Understanding of Microsoft Office (Word, Excel, Outlook, PowerPoint), Outlook
- Knowledge and understanding of how to write effective minutes
- Extensive knowledge of office administration processes and procedures
- Principles of Project Management
Desirable
- Knowledge of current legislation and guidance relating to child deaths
- Awareness of who the stakeholders are in the local multi-agency system and their roles
- Knowledge of how to write formal minutes. Minute Training and part of professional development.
Experience
Essential
- Previous experience in working in a health, social care or other relevant organisation
- Proficient in current PC based administrative systems
- Ability to maintain confidentiality and manage information securely
- Word processing reports & correspondence
- Drafting routine correspondence
- Handling post
- Handling telephone enquiries and taking accurate messages
- Managing electronic diaries
- Receiving visitors
- Photocopying
- Filing
- Autonomy - To manage time and work under pressure to meet deadlines
Desirable
- Experience of working as a personal or executive assistant at a senior management level in within public or private environment
- Significant administrative experience in a busy office environment
Skills and Abilities
Essential
- Ability to communicate with a range of people on a range of matters in an appropriate form, clarifying important messages, with well- structured written communication and influential personal style which has a positive impact.
- Ability to prioritise and manage own and others workload to deliver required outcomes and to contribute to the overall improvement of services
- Ability to demonstrate personal resilience in dealing with distressing information
- Acts in ways that support equality, diversity and inclusion and able to identify and remedy situations where these are undermined
- Excellent organisational and administrative skills and the ability to set up office systems and monitor, review and implement changes to existing working practices.
- Skills for communication on complex and sensitive information and administrative matters, requiring developed interpersonal and oral/ written communication skills
- Ability to pull together comprehensive draft reports, data and letters
- Excellent time management skills.
- Skills for supporting project management
- Understands the need for confidentiality, including electronic information
- Ability to work on own initiative with minimum supervision
- Ability to work effectively in a team and autonomously
- Able to demonstrate excellence in Customer Service
- Able to meet the required IT Skills for the post
- Problem solving skills and ability to respond to sudden unexpected demands
- Appreciation of the need for confidentiality and discretion
Desirable
- Clear understanding of the interests and drivers in the local multi-agency system, and ability to engage effectively with stakeholders in order to understand their needs and to develop appropriate solutions and programmes.
- Open-minded to change, with the ability to support individuals in their team through period of change, and able to implement changes to practice and ways of working with successful outcomes.
Person Specification
Education / Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level.
- Word processing, & Excel qualifications (ECDL) or equivalent experience
Desirable
- Experience of working in a Clinical Commissioning Group, other healthcare organisation or local authority
Knowledge
Essential
- Extensive knowledge of office administration processes and procedures.
- Understanding of Microsoft Office (Word, Excel, Outlook, PowerPoint), Outlook
- Knowledge and understanding of how to write effective minutes
- Extensive knowledge of office administration processes and procedures
- Principles of Project Management
Desirable
- Knowledge of current legislation and guidance relating to child deaths
- Awareness of who the stakeholders are in the local multi-agency system and their roles
- Knowledge of how to write formal minutes. Minute Training and part of professional development.
Experience
Essential
- Previous experience in working in a health, social care or other relevant organisation
- Proficient in current PC based administrative systems
- Ability to maintain confidentiality and manage information securely
- Word processing reports & correspondence
- Drafting routine correspondence
- Handling post
- Handling telephone enquiries and taking accurate messages
- Managing electronic diaries
- Receiving visitors
- Photocopying
- Filing
- Autonomy - To manage time and work under pressure to meet deadlines
Desirable
- Experience of working as a personal or executive assistant at a senior management level in within public or private environment
- Significant administrative experience in a busy office environment
Skills and Abilities
Essential
- Ability to communicate with a range of people on a range of matters in an appropriate form, clarifying important messages, with well- structured written communication and influential personal style which has a positive impact.
- Ability to prioritise and manage own and others workload to deliver required outcomes and to contribute to the overall improvement of services
- Ability to demonstrate personal resilience in dealing with distressing information
- Acts in ways that support equality, diversity and inclusion and able to identify and remedy situations where these are undermined
- Excellent organisational and administrative skills and the ability to set up office systems and monitor, review and implement changes to existing working practices.
- Skills for communication on complex and sensitive information and administrative matters, requiring developed interpersonal and oral/ written communication skills
- Ability to pull together comprehensive draft reports, data and letters
- Excellent time management skills.
- Skills for supporting project management
- Understands the need for confidentiality, including electronic information
- Ability to work on own initiative with minimum supervision
- Ability to work effectively in a team and autonomously
- Able to demonstrate excellence in Customer Service
- Able to meet the required IT Skills for the post
- Problem solving skills and ability to respond to sudden unexpected demands
- Appreciation of the need for confidentiality and discretion
Desirable
- Clear understanding of the interests and drivers in the local multi-agency system, and ability to engage effectively with stakeholders in order to understand their needs and to develop appropriate solutions and programmes.
- Open-minded to change, with the ability to support individuals in their team through period of change, and able to implement changes to practice and ways of working with successful outcomes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
