Job summary
Please note this organisation does not hold a sponsorship licence, we regret to inform you that we are unable to consider applications from individuals who require sponsorship
You will be part of a team providing help and confidence to those you are supporting to access the right help across our complex systems in order to empower people and help them to achieve their potential in life. This will involve working in the community with Children and Young People and their Parents/Carers and collaborating with a range of specialists across our region from a range of organisations.
Working within the BaNES, Swindon and Wiltshire's (BSW) Integrated Care Board Learning Disabilities and Autism department as part of the new Keyworker Function you will be part of a team of Keyworkers covering the BSW area led and supported by the Keyworker Manager, Team Lead and Keyworker Specialist.
Main duties of the job
The Keyworker Function supports children and young people living within BaNES, Swindon and Wiltshire with a learning disability, autism or both, with the most complex needs to access the right support. Key to this role will include:
Managing a caseload of children and young people who have been identified as requiring a keyworker.
Build and maintain relationships with Children and Young People and their Parents/Carers in clinical, community, and home settings.
Working with partner organisations in particular within Education, Social Care and Healthcare to navigate local services and pathways.
Working within a team of Keyworkers led by a Keyworker Manager and supported by a Specialist Keyworker and Team Leader.
Holding services across the system to account ensuring children and families get the right support which will include communicating with a range of teams, services, and staff from a range of statutory and non-statutory organisations.
About us
If you are offered employment with us, you will have the opportunity to join a friendly, quality focused and dynamic team that is supportive and cares about your working experience and your wellbeing.
BSW ICB have adopted agile working so this means the successful applicant will predominately be working from home but may be requested to work in any one of the ICB's office bases across BaNES, Swindon and Wiltshire. You will also have a contractual base within the BSW ICB office where your team is based.
Benefits BSW ICB offer include:
NHS Pension Scheme
Generous NHS annual leave entitlements commencing at 27 days per year rising to 33 days per year, pro rata, plus bank holidays
Flexible working
Modern IT equipment and an in-house IT help facility
Colleague wellbeing support through a Staff Support Service and a wealth of wellbeing guidance and offers
Colleague engagement forums and events
Financial wellbeing guidance and benefits (including NHS staff offers, health service discounts, cycle scheme, car lease scheme, money helper service)
Opportunities for learning through training and continuous development
Opportunity to buy additional annual leave
Job description
Job responsibilities
This post holder will:
Manage a caseload of children and young people (CYP) who have been identified as requiring a keyworker. The caseload will allow sufficient time for the personalised support required within cases.
Facilitate the provision of emotional and behavioural support and informed advice to CYP and their families/carers based on knowledge and experience of working with CYP, families and carers with complex needs.
Create and encourage a culture which prioritises keeping CYP within the home and their local community by communicating with a range of teams, services, and staff from a range of statutory and non-statutory organisations.
Build and maintain positive, trusting, and appropriate relationships with CYP and their families/carers.
Work in partnership with organisations within the integrated care system (ICS) and in particular with Education, Social Care and Healthcare.
Develop and maintain a strong, positive relationship with children and young people with a learning disability, autism or both, who are inpatients or at risk of being admitted to hospital, to ensure children, young people and their families get the right support at the right time with a personalised plan and that local systems are responsive to meeting their needs in a holistic and joined up way.
Facilitate transition to a support worker within the team to enable a step-down process ensuring continuity of the right system of community services and support to meet the child/young persons needs once keyworking involvement ceases.
Support the Lead Keyworker and Head of Keyworking Function in the delivery of the service across the ICS.
Hold services across the system to account ensuring children and families get the right support at the right time.
Job description
Job responsibilities
This post holder will:
Manage a caseload of children and young people (CYP) who have been identified as requiring a keyworker. The caseload will allow sufficient time for the personalised support required within cases.
Facilitate the provision of emotional and behavioural support and informed advice to CYP and their families/carers based on knowledge and experience of working with CYP, families and carers with complex needs.
Create and encourage a culture which prioritises keeping CYP within the home and their local community by communicating with a range of teams, services, and staff from a range of statutory and non-statutory organisations.
Build and maintain positive, trusting, and appropriate relationships with CYP and their families/carers.
Work in partnership with organisations within the integrated care system (ICS) and in particular with Education, Social Care and Healthcare.
Develop and maintain a strong, positive relationship with children and young people with a learning disability, autism or both, who are inpatients or at risk of being admitted to hospital, to ensure children, young people and their families get the right support at the right time with a personalised plan and that local systems are responsive to meeting their needs in a holistic and joined up way.
Facilitate transition to a support worker within the team to enable a step-down process ensuring continuity of the right system of community services and support to meet the child/young persons needs once keyworking involvement ceases.
Support the Lead Keyworker and Head of Keyworking Function in the delivery of the service across the ICS.
Hold services across the system to account ensuring children and families get the right support at the right time.
Person Specification
Knowledge, Training and Experience
Essential
- A proven understanding of the needs and characteristics of children and young people with a diagnosis of Autism and or complex communication difficulties. Strong, holistic understanding of the education, health and care system to fulfil keyworking function of holding services to account. Experience of working with children and/or young people with learning disability, autism or both and complex needs and their families. A proven understanding of the difficulties likely to face children and young people with Autism and or complex communication difficulties. A proven understanding of strategies and resources that will support children and young people with Autism and or complex communication difficulties. A proven understanding of the role adults play in supporting children and young people with Autism and or complex communication difficulties An understanding of equal opportunity issues and an awareness of what this involves, e.g. being able to communicate with people from minority groups, people with disabilities. Strong understanding of Children's mental health and human rights. An understanding of the challenges experienced by Parents of Children and Young People (CYP) with Special Educational Needs and Disability (SEND) and Autism. Legislative knowledge and awareness of locally available provision, as well as how to apply in practice. An understanding of safeguarding procedures.
Skills and Abilities
Essential
- Empathy/Understanding - Believes in an approach that requires an understanding of needs from the perspective of the child, young person and family. Respect - Respects the opinions and beliefs of the child, young person and their family and works to ensure they are represented, with a commitment to the principles of child-centred, personalised care. Positive and Solution focused - Has positive, solution focused approach to ensuring the best outcomes for the child, young person and their family. Commitment - Commitment to ensuring the rights of young people with learning disability and/or autism are protected and enforced and that their views and preferences, and those of their families, are listened to. Tenacious in the pursuit of the appropriate support and outcomes. Always learning - Commitment to personal learning and helping the system learn and improve. Compassionate - To listen and respond to the needs to the child, young person and their family with understanding and compassion. Collaborative - Commitment to joined-up, collaborative working. Active listener - Committed to fully concentrate, understand, respond and then remember what is being said by children or young people and their families. Skilled in developing and maintaining good relationships with children, young people and adults. To communicate clearly verbally and writing and keep accurate and timely records, ability to influence, persuade and negotiate. To have good organisational skills. To be able to plan for the needs of individuals with autism and or complex communication difficulties. To be confident to work independently to model strategies and give advice to support children and young people with Autism and or complex communication difficulties. To be able to manage time effectively. To be able to act independently, work under own initiative and accept authority and supervision when appropriate. To be confident in delivering training packages To be able to deal with situations calmly and efficiently. To be able to keep accurate records. To be able to work under pressure. To be computer and data base management proficient To work as a member of a team To be confident to lead meetings with parents and other professionals To be able to deal with situations calmly, efficiently and with resilience. Risk management of situations to prevent escalation and allow for a safe environment to be maintained.
Experience
Essential
- Experience of working with children/young people with Autism and/or learning disabilities and complex communication and behavioural issues Experience of liaising with multi-disciplinary professionals and working across agencies. Experience of delivering training. Experience of working with families. Experience of achieving change and unblocking the system. Experience of service development and change management. Experience of supervising others Experience of working with and understanding of Children/young people's mental and physical health needs.
Education
Essential
- Relevant Professional qualification, e.g., social worker, nurse, occupational therapist, speech & language therapist, Teacher, JNC Youth Work. Evidence of post graduate training specific to Autism, Learning Disabilities with children/ young people and/or adults. Meet Core Competencies: Placing child, young person and family at the centre | Enabling direct support | Effective communication | Challenging and influencing | Knowledge a) law and rights b) understanding the system | Problem-solving a) individual/family level b) systems level | Building strong relationships | Coordinating | Personalisation. Understanding of children and young people's mental health and human rights
Person Specification
Knowledge, Training and Experience
Essential
- A proven understanding of the needs and characteristics of children and young people with a diagnosis of Autism and or complex communication difficulties. Strong, holistic understanding of the education, health and care system to fulfil keyworking function of holding services to account. Experience of working with children and/or young people with learning disability, autism or both and complex needs and their families. A proven understanding of the difficulties likely to face children and young people with Autism and or complex communication difficulties. A proven understanding of strategies and resources that will support children and young people with Autism and or complex communication difficulties. A proven understanding of the role adults play in supporting children and young people with Autism and or complex communication difficulties An understanding of equal opportunity issues and an awareness of what this involves, e.g. being able to communicate with people from minority groups, people with disabilities. Strong understanding of Children's mental health and human rights. An understanding of the challenges experienced by Parents of Children and Young People (CYP) with Special Educational Needs and Disability (SEND) and Autism. Legislative knowledge and awareness of locally available provision, as well as how to apply in practice. An understanding of safeguarding procedures.
Skills and Abilities
Essential
- Empathy/Understanding - Believes in an approach that requires an understanding of needs from the perspective of the child, young person and family. Respect - Respects the opinions and beliefs of the child, young person and their family and works to ensure they are represented, with a commitment to the principles of child-centred, personalised care. Positive and Solution focused - Has positive, solution focused approach to ensuring the best outcomes for the child, young person and their family. Commitment - Commitment to ensuring the rights of young people with learning disability and/or autism are protected and enforced and that their views and preferences, and those of their families, are listened to. Tenacious in the pursuit of the appropriate support and outcomes. Always learning - Commitment to personal learning and helping the system learn and improve. Compassionate - To listen and respond to the needs to the child, young person and their family with understanding and compassion. Collaborative - Commitment to joined-up, collaborative working. Active listener - Committed to fully concentrate, understand, respond and then remember what is being said by children or young people and their families. Skilled in developing and maintaining good relationships with children, young people and adults. To communicate clearly verbally and writing and keep accurate and timely records, ability to influence, persuade and negotiate. To have good organisational skills. To be able to plan for the needs of individuals with autism and or complex communication difficulties. To be confident to work independently to model strategies and give advice to support children and young people with Autism and or complex communication difficulties. To be able to manage time effectively. To be able to act independently, work under own initiative and accept authority and supervision when appropriate. To be confident in delivering training packages To be able to deal with situations calmly and efficiently. To be able to keep accurate records. To be able to work under pressure. To be computer and data base management proficient To work as a member of a team To be confident to lead meetings with parents and other professionals To be able to deal with situations calmly, efficiently and with resilience. Risk management of situations to prevent escalation and allow for a safe environment to be maintained.
Experience
Essential
- Experience of working with children/young people with Autism and/or learning disabilities and complex communication and behavioural issues Experience of liaising with multi-disciplinary professionals and working across agencies. Experience of delivering training. Experience of working with families. Experience of achieving change and unblocking the system. Experience of service development and change management. Experience of supervising others Experience of working with and understanding of Children/young people's mental and physical health needs.
Education
Essential
- Relevant Professional qualification, e.g., social worker, nurse, occupational therapist, speech & language therapist, Teacher, JNC Youth Work. Evidence of post graduate training specific to Autism, Learning Disabilities with children/ young people and/or adults. Meet Core Competencies: Placing child, young person and family at the centre | Enabling direct support | Effective communication | Challenging and influencing | Knowledge a) law and rights b) understanding the system | Problem-solving a) individual/family level b) systems level | Building strong relationships | Coordinating | Personalisation. Understanding of children and young people's mental health and human rights
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Bath and North East Somerset, Swindon and Wiltshire ICB
Address
Jenner House
Avon Way
BaNES, Swindon and Wiltshire
SN15 1GG
Employer's website
https://bsw.icb.nhs.uk/ (Opens in a new tab)