Job summary
The Head of Human Resources (HR) and Organisational Development (OD) is tasked with spearheading the transformation of People Services at the ICB. This role involves offering expert advice in line with the People and OD strategy, as well as the BSW (Bath, North East Somerset, Swindon, and Wiltshire) ICB's corporate objectives and values. You will provide strategic leadership on HR matters as well as being a subject expert on employment law, delivering effective HR services within the ICB.
As a naturally compassionate leader, you will foster relationships across all directorates within BSW, with regular exposure to the Extended Leadership and Executive Leadership team. This would include leading major change and organisational development programmes for enabling inclusive colleague engagement .
We are a happy and enthusiastic team, which is currently helping the organisation go through a large, complexed organisation change process.
Informal discussion welcome, please contact Penny Smee, Deputy Chief People Officer by email on Penny.smee1@nhs.net to arrange an informal discussion with her and the Chief People Officer.
Main duties of the job
Reporting to the Deputy Chief People Officer, you will provide senior leadership for the HR team. Your role will be crucial in leading the transformation of People services, offering expert advice and direction aligned with the People & OD strategy, BSW ICB corporate objectives, and BSW ICB values. This includes enhancing the experience of staff and improving the overall quality and efficiency of services.
You will ensure that employee relations cases are managed effectively in line with just culture and best people practices principles, ensuring that learning is taken from all cases to improve organisational culture and practice.
Full details of the role can be found in the attached job description.
About us
BSW ICB have adopted agile working so this means the successful applicant will predominately be working from home but may be requested to work in any one of the ICB's office bases across BaNES, Swindon and Wiltshire. You will also have a contractual base within the BSW ICB office where your team is based.
Benefits BSW ICB offer include:
NHS Pension Scheme
Generous NHS annual leave entitlements commencing at 27 days per year rising to 33 days per year, pro rata, plus bank holidays
Flexible working
Modern IT equipment and an in-house IT help facility
Colleague wellbeing support through a Staff Support Service and a wealth of wellbeing guidance and offers
Colleague engagement forums and events
Financial wellbeing guidance and benefits (including NHS staff offers, health service discounts, cycle scheme, car lease scheme, money helper service)
Opportunities for learning through training and continuous development
Opportunity to buy additional annual leave
Job description
Job responsibilities
Lead the transformation of People services providing expert advice and direction consistent with the People & OD strategy, BSW ICB corporate objectives and BSW ICB values, including improving the experience of staff and the overall quality and efficiency of services.
Demonstrate skillful relationship building with managers and staff, trade union colleagues and other internal and external stakeholders to uphold the reputation of People and the BSW ICB, showing mature understanding and an ability to deal with sensitive, political and conflicting agendas and to work with uncertainty.
Proactively lead on complex, sensitive and often contentious workforce issues providing prompt expert, evidence-based advice and solutions, interpreting employment legislation and case law, seeking senior and/or legal advice to support decision making when necessary.
Ensure that employee relations cases are managed effectively in line with just culture and best people practices principles, ensuring that learning is taken from all cases to improve organisational culture and practice.
Provide leadership and specialist advice to senior leaders and Directors on the most sensitive and highly complex employee relations issues. Demonstrating exceptional communication skills in difficult situations with, and between managers, staff, and trade union representatives, colleague engagement colleagues, gaining cooperation and commitment through skilled negotiation overcoming barriers, navigating potentially hostile, highly emotive environments to reach mutually agreed solutions and a plan of action.
Job description
Job responsibilities
Lead the transformation of People services providing expert advice and direction consistent with the People & OD strategy, BSW ICB corporate objectives and BSW ICB values, including improving the experience of staff and the overall quality and efficiency of services.
Demonstrate skillful relationship building with managers and staff, trade union colleagues and other internal and external stakeholders to uphold the reputation of People and the BSW ICB, showing mature understanding and an ability to deal with sensitive, political and conflicting agendas and to work with uncertainty.
Proactively lead on complex, sensitive and often contentious workforce issues providing prompt expert, evidence-based advice and solutions, interpreting employment legislation and case law, seeking senior and/or legal advice to support decision making when necessary.
Ensure that employee relations cases are managed effectively in line with just culture and best people practices principles, ensuring that learning is taken from all cases to improve organisational culture and practice.
Provide leadership and specialist advice to senior leaders and Directors on the most sensitive and highly complex employee relations issues. Demonstrating exceptional communication skills in difficult situations with, and between managers, staff, and trade union representatives, colleague engagement colleagues, gaining cooperation and commitment through skilled negotiation overcoming barriers, navigating potentially hostile, highly emotive environments to reach mutually agreed solutions and a plan of action.
Person Specification
Knowledge, Training and Experience
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area.
- CIPD Qualification or equivalent qualification.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
- Evidence of post qualifying and continuing professional development.
- Significant experience in a senior HR&OD role in a large organisation, including leading a team and/or function.
- Significant experience of liaison with managers, staff and trade unions at all levels, internally and external organisations.
- Experience of a highly complex, sensitive environment and/or working in contentious hostile situations and finding solutions.
- Evidence of policy development and implementation.
- Knowledge of contemporary HR&OD legislation, employment law and other relevant policies and standards, advanced and specialist communication and solution focused negotiation skills.
- Capable of delivering transformational change to generate successful outcomes.
- Proven experience of delivering change-management programmes.
- Experience of leading and delivering complex change and strategy development.
- Advanced presentation skills to influence and inform, including dealing with complex and difficult questions and challenge.
- Analysis and interpretation of complex data and information, options appraisal, recommendations & report generation where no precedent exists. Y A&I 23 Capacity to deal with complexity of issues, and multiple task.
- Knowledge and experience of leading large-scale programmes of work.
- Knowledge and experience of the factors that influence staff experience and staying in the NHS.
- Highly organised with results orientation and strong attention to detail.
- Excellent verbal and written communication skills.
- Flexible and adaptable with a professional, calm and efficient manner.
- Excellent organisational skills.
- Ability to deal with sensitive/confidential issues.
- Politically astute.
- Experience of working within a politically sensitive environment.
Communication Skills
Essential
- Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.
- Excellent leadership and motivating skills, including experience of motivating and inspiring.
- Ability to build trusted stakeholder relationships and wide support networks.
Analytical
Essential
- Periods of intense concentration required when writing reports and dealing with complex commercial and service issues.
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution.
Planning Skills
Essential
- Evidence of planning and delivering programmes and projects and services on time.
Physical Skills
Essential
- Regular requirement to work in pressurised environment and manage competing priorities with resource challenges.
Person Specification
Knowledge, Training and Experience
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area.
- CIPD Qualification or equivalent qualification.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
- Evidence of post qualifying and continuing professional development.
- Significant experience in a senior HR&OD role in a large organisation, including leading a team and/or function.
- Significant experience of liaison with managers, staff and trade unions at all levels, internally and external organisations.
- Experience of a highly complex, sensitive environment and/or working in contentious hostile situations and finding solutions.
- Evidence of policy development and implementation.
- Knowledge of contemporary HR&OD legislation, employment law and other relevant policies and standards, advanced and specialist communication and solution focused negotiation skills.
- Capable of delivering transformational change to generate successful outcomes.
- Proven experience of delivering change-management programmes.
- Experience of leading and delivering complex change and strategy development.
- Advanced presentation skills to influence and inform, including dealing with complex and difficult questions and challenge.
- Analysis and interpretation of complex data and information, options appraisal, recommendations & report generation where no precedent exists. Y A&I 23 Capacity to deal with complexity of issues, and multiple task.
- Knowledge and experience of leading large-scale programmes of work.
- Knowledge and experience of the factors that influence staff experience and staying in the NHS.
- Highly organised with results orientation and strong attention to detail.
- Excellent verbal and written communication skills.
- Flexible and adaptable with a professional, calm and efficient manner.
- Excellent organisational skills.
- Ability to deal with sensitive/confidential issues.
- Politically astute.
- Experience of working within a politically sensitive environment.
Communication Skills
Essential
- Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.
- Excellent leadership and motivating skills, including experience of motivating and inspiring.
- Ability to build trusted stakeholder relationships and wide support networks.
Analytical
Essential
- Periods of intense concentration required when writing reports and dealing with complex commercial and service issues.
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution.
Planning Skills
Essential
- Evidence of planning and delivering programmes and projects and services on time.
Physical Skills
Essential
- Regular requirement to work in pressurised environment and manage competing priorities with resource challenges.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Bath and North East Somerset, Swindon and Wiltshire ICB
Address
Bath and North East Somerset, Swindon and Wiltshire
Wiltshire
SN15 1GG
Employer's website
https://bsw.icb.nhs.uk/ (Opens in a new tab)