NHS Bath and North East Somerset, Swindon and Wiltshire ICB

Contract Support Officer

Information:

This job is now closed

Job summary

Contracting and Performance plays a pivotal role in supporting different functions within BSW ICB such as Service Delivery, Commissioning andFinance.As Contract Support Officer the post holder will provide excellent administrative support to the Contracting and Performance Team, to ensure thattheir work-stream of programmes are planned and managed effectively and take the lead in assisting in their successful delivery.The role is an entry level role within the team and training would be provided. The post holder will have excellent written and verbalcommunication skills. Previous NHS experience is preferable, although not essential.

Main duties of the job

  • Key responsibilities will include:o To provide and co-ordinate administrative and business partner services,o Supporting the team with the management of contracts and associated projects,o Gathering information and undertaking enquiries, as and when necessary, for the Contracting and Performance team.o Taking responsibility for a small portfolio of smaller provider contracts including contract negotiation and management, monitoring activity, and managing contractual amendments.

The role would be ideal for a well organised individual with previous administrative experience, great attention to detail, excellent communicationand relationship management skills who is looking to develop a career within the NHS and enjoys working within a complex and changingenvironment

About us

If you are offered employment with us, you will have the opportunity to join a friendly, quality focused and dynamic team that is supportive andcares about your working experience and your wellbeing.BSW ICB have adopted agile working so this means the successful applicant will predominately be working from home but may be requested towork in any one of the ICB's office bases across BaNES, Swindon and Wiltshire. You will also have a contractual base within the BSW ICB officewhere your team is based.Benefits BSW ICB offer include:NHS Pension SchemeGenerous NHS annual leave entitlements commencing at 27 days per year rising to 33 days per year, pro rata, plus bank holidaysFlexible workingModern IT equipment and an in-house IT help facilityColleague wellbeing support through a Staff Support Service and a wealth of wellbeing guidance and offersColleague engagement forums and eventsFinancial wellbeing guidance and benefits (including NHS staff offers, health service discounts, cycle scheme, car lease scheme, money helperservice)Opportunities for learning through training and continuous developmentOpportunity to buy additional annual leaveEmployer name: NHS Bath and North East Somerset, Swindon and Wiltshire ICB

Details

Date posted

08 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

983-ICB-7093KB

Job locations

Jenner House

Avon Way

Chippenham

SN15 1GG


Job description

Job responsibilities

To carry out other appropriate delegated duties as required by the ManagerImplement and monitor delivery of own objectives.NHS Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning GroupThe job description and person specification are an outline of the tasks, responsibilities and outcomesrequired of the roleThe job description and person specification may be reviewed on an ongoing basis in accordance withthe changing needs of the Department and the OrganisationSupport Operations team as required

For full Job description please see attached JD.

Job description

Job responsibilities

To carry out other appropriate delegated duties as required by the ManagerImplement and monitor delivery of own objectives.NHS Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning GroupThe job description and person specification are an outline of the tasks, responsibilities and outcomesrequired of the roleThe job description and person specification may be reviewed on an ongoing basis in accordance withthe changing needs of the Department and the OrganisationSupport Operations team as required

For full Job description please see attached JD.

Person Specification

Education

Essential

  • Educated to NVQ 3 / GCSE level in a relevant subject, or equivalent level of qualification, or significant equivalent previous proven experience.

Knowledge & Experience

Essential

  • Provide specialist secretarial/administration support and advice.
  • Significant administrative/ secretarial experience including initiating and maintaining office systems
  • Intermediate knowledge of IT systems and software programmes, such as Outlook, Word, Excel, Powerpoint and Access.
  • Previous NHS Experience

Skills & Capabilities

Essential

  • Ability to work under pressure in a busy working environment and multi-task.
  • An ability to maintain confidentiality and trust.
  • Excellent customer service skills; attention to detail.
  • Skills for communication on information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
  • Problem solving skills and ability to respond to sudden unexpected demands.
  • Ability to work without supervision; ability to work on own initiative, organising and prioritising own workload to changing and often tight deadlines.
  • Professional, calm and efficient manner; understanding of and commitment to equality of opportunity and good working relationships.
Person Specification

Education

Essential

  • Educated to NVQ 3 / GCSE level in a relevant subject, or equivalent level of qualification, or significant equivalent previous proven experience.

Knowledge & Experience

Essential

  • Provide specialist secretarial/administration support and advice.
  • Significant administrative/ secretarial experience including initiating and maintaining office systems
  • Intermediate knowledge of IT systems and software programmes, such as Outlook, Word, Excel, Powerpoint and Access.
  • Previous NHS Experience

Skills & Capabilities

Essential

  • Ability to work under pressure in a busy working environment and multi-task.
  • An ability to maintain confidentiality and trust.
  • Excellent customer service skills; attention to detail.
  • Skills for communication on information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
  • Problem solving skills and ability to respond to sudden unexpected demands.
  • Ability to work without supervision; ability to work on own initiative, organising and prioritising own workload to changing and often tight deadlines.
  • Professional, calm and efficient manner; understanding of and commitment to equality of opportunity and good working relationships.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Bath and North East Somerset, Swindon and Wiltshire ICB

Address

Jenner House

Avon Way

Chippenham

SN15 1GG


Employer's website

https://bsw.icb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Bath and North East Somerset, Swindon and Wiltshire ICB

Address

Jenner House

Avon Way

Chippenham

SN15 1GG


Employer's website

https://bsw.icb.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Director Contracts and Performance

Lisa Samak

l.samak@nhs.net

07768711513

Details

Date posted

08 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

983-ICB-7093KB

Job locations

Jenner House

Avon Way

Chippenham

SN15 1GG


Supporting documents

Privacy notice

NHS Bath and North East Somerset, Swindon and Wiltshire ICB's privacy notice (opens in a new tab)