Job summary
We have a fantastic opportunity for an associate director to join Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board (BSW ICB) and build a high-performing communications and engagement function.
The post holder will be directly managing and strategically leading the communications and engagement function for BSW ICB and as part of the wider function for BSW Together (our Integrated Care System).
We're looking for someone who has real passion for first-class communications and engagement, who is comfortable with change and always strives for excellence.
A member of the senior leadership team, the post holder is responsible for developing, implementing and delivering a communications and engagement strategy for communicating, involving and engaging with patients, localities, the public, local government and politicians, other key stakeholders and staff.
Main duties of the job
- The role of the Associate Director of Communications and Engagement is to strategically lead and be accountable for the communications and engagement function for Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board (BSW ICB).
- A member of the senior leadership team, the post holder is responsible for developing, implementing and delivering a communications and engagement strategy for communicating, involving and engaging with patients, localities, the public, local government and politicians, other key stakeholders and staff.
- The post holder is required to ensure that strategies enable feedback from stakeholders and patients, to be systematically captured and used to improve the quality of services commissioned by BSW and to reduce health inequalities.
- Working with the health and social care economies across BSW the role will also support, develop and implement communications strategies to support a number of significant transformational programmes in collaboration with other organisations within the wider system.
- The post holder is responsible for shaping the culture and influencing direction of the communications teams working across BSW, enhancing team skills and fostering effective talent management to improve economies of scale and promote collaborative working.
- Working with the Directors of Place the post holder will help to implementing local communications and engagement strategies across the three localities.
About us
If you are offered employment with us, you will have the opportunity to join a friendly team that is supportive and cares about your working experience and your wellbeing.
BSW ICB has adopted agile working so this means the successful applicant will be working from home and will be required to work out in the system where and when it is helpful to do so.
Benefits BSW ICB offer include:
- NHS Pension Scheme
- Generous NHS annual leave entitlements commencing at 27 days per year rising to 33 days per year, pro rata, plus bank holidays
- Flexible working
- Modern IT equipment and an in-house IT help facility
- Colleague wellbeing support through a Staff Support Service and a wealth of wellbeing guidance and offers
- Colleague engagement forums and events
- Financial wellbeing guidance and benefits (including NHS staff offers, health service discounts, cycle scheme, car lease scheme, money helper service)
- Opportunities for learning through training and continuous development
- Opportunity to buy additional annual leave
Job description
Job responsibilities
The post holder is required to ensure that strategies enable feedback from stakeholders and patients, to be systematically captured and used to improve the quality of services commissioned by BSW and to reduce health inequalities.
Informal first-round interviews will be held online on Friday 19 May 2023.
Formal second-round interviews will be held on Tuesday 6 and Wednesday 7 June 2023.
Job description
Job responsibilities
The post holder is required to ensure that strategies enable feedback from stakeholders and patients, to be systematically captured and used to improve the quality of services commissioned by BSW and to reduce health inequalities.
Informal first-round interviews will be held online on Friday 19 May 2023.
Formal second-round interviews will be held on Tuesday 6 and Wednesday 7 June 2023.
Person Specification
Knowledge, Training and Experience
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
- Evidence of post qualifying and continuing professional development
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and commissioning organisations
Communication Skills
Essential
- Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations
- Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement
- Ability to communicate with clinical, academic and all levels of colleagues effectively
Analytical
Essential
- High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner
- Ability to analyse numerical and written data, assess options and draw appropriate conclusions
- High level critical thinking skills
- Ability to develop, maintain and monitor information systems to support innovation initiatives
- Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate
Planning Skills
Essential
- Leadership, vision, strategic thinking and planning with highly developed political skills
Management Skills
Essential
- Ability to demonstrate a high level of expertise in providing senior leadership
Physical Skills
Essential
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Autonomy
Essential
- Ability to work on own initiative and organise workload, allocating work as necessary, working to tight and often changing deadlines.
- Ability to make decisions autonomously, when required, on difficult issues
Equality and Diversity
Essential
- Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda
Financial and Physical Resources
Essential
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
Other
Essential
- Determination, perseverance, and resilience
- Flexibility, and the ability to handle a rapidly changing and ambiguous environment
Person Specification
Knowledge, Training and Experience
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
- Evidence of post qualifying and continuing professional development
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and commissioning organisations
Communication Skills
Essential
- Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations
- Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement
- Ability to communicate with clinical, academic and all levels of colleagues effectively
Analytical
Essential
- High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner
- Ability to analyse numerical and written data, assess options and draw appropriate conclusions
- High level critical thinking skills
- Ability to develop, maintain and monitor information systems to support innovation initiatives
- Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate
Planning Skills
Essential
- Leadership, vision, strategic thinking and planning with highly developed political skills
Management Skills
Essential
- Ability to demonstrate a high level of expertise in providing senior leadership
Physical Skills
Essential
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Autonomy
Essential
- Ability to work on own initiative and organise workload, allocating work as necessary, working to tight and often changing deadlines.
- Ability to make decisions autonomously, when required, on difficult issues
Equality and Diversity
Essential
- Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda
Financial and Physical Resources
Essential
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
Other
Essential
- Determination, perseverance, and resilience
- Flexibility, and the ability to handle a rapidly changing and ambiguous environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.