Transformation Partner - Cancer

Job description

Job responsibilities

Key Duties and Responsibilities

To be the lead transformation manager for specific service areas and respond to necessary internal and external requests.

To work with colleagues across NHS STW to ensure that there is effective collaborative working on strategy development and service redesign with key partners, including patient & public representative groups, the local authority, service providers and voluntary sector organisations.

The role may also include line management of a Project Support Officer and other team members.

Planning

To support the development of strategies to transform health and social care for the system including reducing health inequalities, increasing preventative care and the availability of services in the most appropriate setting.

To work with the Clinical Directors and the Cancer Programme Manager to deliver NHS STWs strategy and operational plans.

To be responsible for the development of medium and short-term commissioning and transformation plans with relation to the service area and development of an annual delivery plan.

To take responsibility for delivering the changes and targets within the annual delivery plan.

In partnership with the Cancer Programme Manager, to realise the transformational change necessary across the health and social care economy to ensure sustainability.

Programme Management

To be responsible for developing a programme structure, as required, to promote service redesign and continuous quality improvement aligned to system and strategic commissioning priorities.

To be responsible for the implementation of agreed plans, monitoring progress, identifying and taking appropriate action to ensure the delivery of benefits and service improvements.

To manage relationships constructively, providing appropriate challenge and using personal influencing skills to manage resistance and barriers to change as required.

To establish and maintain robust project monitoring and control mechanisms which enable projects to be successfully delivered in a work environment that is subject to frequent change, while analysing and interpreting highly complex work situations.

To lead project teams in achieving their individual objectives and the overall objectives of the programme - this will involve managing, supervising, coaching and/or facilitating and supporting staff across professions and organisations.

To ensure the principles and outcomes of programme/projects are embedded into organisations and that appropriate policies and procedures are developed in support of this, including design of supporting training programmes.

To ensure robust systems are in place to enable performance on the programme to be effectively monitored and be responsible for leading performance management discussions with stakeholders.

To design and lead complex audit projects to inform progress/success of the programmes.

To utilise NHS STWs informatics services throughout all redesign activities, ensuring best use is made of available commissioning knowledge and intelligence across the health economy.

To utilise the agreed programme management reporting system for consistent reporting and tracking progress, alerting system leadership to key risks, mitigations and factors associated with success.

To lead detailed business case development project initiation, directing, managing and controlling and leading project delivery of complex programmes of service delivery

To manage and mitigate for the inter-dependencies across organisational boundaries, including those associated with people, digital, finance and quality outcomes.

To provide day-to-day leadership on named programmes of work, supporting the programme team to deliver the identified objectives by allocating tasks as appropriate, identifying risks, issues and interdependencies, considering best practice and current options and making decisions in the best interests of the programme.

To work in compliance with an agreed team standard approach to Programme Management, to enable transparency and delivery, and maintaining a high standard of work.

To work and engage constructively and proactively with stakeholders, being responsible for adopting a collaborative partnership approach to work.

To ensure timescales for delivery are met at all key stages of the project management process, ensuring any risks and issues are escalated in a timely manner with proposed mitigations and ensuring that all risks are detailed and updated on the risk register.

Communication

To lead the development and implementation of communication strategies to support the commissioning portfolio and transformation work programme, including where the information is complex/sensitive and there may be resistance.

To communicate and provide regular reports to NHS STW and system Delivery Groups on the progress and recommendations from the programme.

To ensure effective communication processes are in place (in relation to the programme and commissioning) across organisations and professions in relation to changing practice and policies.

To support opportunities for change and innovation in current providers in response to community/patient feedback and changing commissioning requirements.

To prepare reports and presentations for audiences, ranging from members of the public to senior personnel working at strategic level, imparting information on national policy, complex clinical/service data, finance and potentially contentious issues in relation to service changes.

To produce clear visual material and data for use in reports, briefings, training and meetings for internal and external presentation.

To draft reports to provide response/feedback from NHS STW on national documents to NHS England and Department of Health.

To work with the Communications and Engagement (C&E) Team to ensure a robust C&E plan exists for all projects.

To be responsible for a high standard of work supporting the delivery of work to time, quality standards and in a cost-effective manner.

Making change happen

To take responsibility for translating programme and commissioning changes into business cases for review and approval by NHS STWs Integrated Delivery Committee and associated working groups.

To ensure that there is robust patient and public involvement in the commissioning, transformation of, or changes to, services with the support of NHS STWs Communications and Engagement team, to meet NHS STWs legislative responsibility to involve patients and the public.

To establish and maintain links to other directorates that enable effective matrix working, to ensure that any relevant service issues are reviewed, understood and actions agreed with relevant issues raised through the contract and performance route via nominated commissioning leads.

To ensure impacts and links between separate service developments and pathways are identified, through close working with other programme and NHS STW leads, both internal or external, and are built into business plans and service specifications.

Acting as an advisor

As the recognised commissioning or programme lead, to provide up-to-date evidence based knowledge across disciplines and functions.

To be the local champion in interpreting national guidelines/policies and providing specialist advice which informs policy, commissioning and service provision.

To work with regional/national groups/organisations to influence the development and implementation of guidelines/policies.

To analyse and interpret quantitative and qualitative data in order to monitor effectiveness and performance and to inform planning and commissioning decisions.

To understand and utilise the tools and techniques of transformation and service improvement within and across organisations and professions.

General

To plan, negotiate and agree allocation of the necessary resources to ensure projects can be delivered.

To manage allocated financial resources.

To actively participate in the NHS STWs modernisation and cost-saving agenda and take a lead role in relation to services and workforce transformation as required.

To work with the Heads of Cluster to set budgets for individual programmes, and then ensuring adherence to the budget.

To link with managers of other directorates to address interdependencies and ensure alignment.

To oversee Cancer team members to deliver the required objectives Act in a way that is compliant with Standing Orders and Standing Financial Instructions in the discharge of budget management responsibilities.

To be proficient in the use of a keyboard and a range of IT packages and applications.

To work in an environment with focused activity subject to interruptions requiring change of focus to another activity, drafting reports summarizing status on issues, appraising outcomes, and providing progress reports for the Cancer Programme Manager /Programme Boards.

To collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business cases and contribute to project products.

To analyse, interpret and present data to highlight issues, risks, and support decision-making.

Person Specification

Qualifications

Essential

• oEducated to masters level or equivalent level of experience of working at a senior level in transformation/change management/service improvement

Experience

Essential

• oExtensive experience of commissioning, service improvement and transformation work
• oGood understanding of the local system challenges
• oExperience of working alongside provider organisations to deliver change
• oExperience of project principles techniques and tools
• oExperience of identifying and interpreting national policy/best practice and interpreting its relevance to local situations

Skills, Knowledge and Competence

Essential

• oAbility to provide and receive highly complex and sensitive information
• oAbility to present complex information to large/influential groups
• oAbility to negotiate on difficult issues
• oGood problem solving skills
• oAbility to analyse complex facts and develop a range of options
• oAbility to take decisions where there may be a number of options
• oAbility to anticipate and resolve problems before they arise
• oPreviously responsible for a budget, involved in budget setting
• oDemonstrated capability to plan over short, medium and long -term timeframes and adjust plans and resource requirements accordingly
• oComprehensive experience of commissioning and project principles techniques and tools such as Prince 2 and Managing Successful Projects.

Personal Qualities

Essential

• oAble to use initiative and make recommendations to Programme Managers.
• oAble to work autonomously when required
• oCompleter/finisher
• oEffective organiser and networker
• oAdaptability, flexibility and ability to cope with uncertainty an change
• oReflective, open approach to learning and continuous improvement
• oPatient and outcome focussed
• oMust be able to prioritise own work effectively and be able to direct activities of others.
• oExperience of managing and motivating a team and reviewing performance of the individuals.
• oExperience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
• oMust be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Shropshire, Telford and Wrekin Integrated Care Board

Address

Wellington Civic Offices

Larkin Way, Tan Bank, Telford

Wellington

TF1 1LX

Employer's website

https://www.shropshiretelfordandwrekin.nhs.uk/ (Opens in a new tab)