Job summary
Please note - the location for this role could potentially be basedacross Humber North Yorkshire, South Yorkshire and West Yorkshire.The Dental Commissioning Team in NHS England and
Improvement (North East & Yorkshire) has an exciting opportunity to work in
its Yorkshire and the Humber locality. The Dental team are responsible for the commissioning, contracting, development and performance management of
all primary, community and secondary care dental contracts within its locality.
We are seeking an enthusiastic and motivated individual who can work as part of
the wider team to ensure services for patients are to the highest standard. The
post holder will have excellent communication skills, be able to analyse,
interpret and present information in an accessible manner. Whilst team working
skills are key, being able to work independently and manage multiple demands
and priorities are essential.As Contract Support Officer you will be
responsible in supporting the Contracts managers in all contracting matters
across the three ICB's flexible.
As Contract Support
Officer you will be responsible in supporting the Contracts managers in all
contracting matters across the three ICB's flexible. This is a new role within
the Dental team that will allow the postholder to gain a greater understanding of
the Dental agenda working on a number of portfolios.
Main duties of the job
As
Contract Support Officer, the post holder will work as part of a dynamic team
in robust contract management and commissioning of Dental services across
Yorkshire and Humber.
The post holder will:
Support Contract Mangers in managing
a portfolio of projects and workstreams.
Work with teams to ensure that
tasks/projects are planned, managed and delivered effectively, working across
the full team to enable effective and efficient skill mix.
Support and inform the prioritisation
of work, by providing high quality project management support, including
analysis of complex information, risk assessment, timed action plans,
communications and stakeholder management.
Ensure accurate and open
communication and co-ordination with a range of organisations and individuals,
drafting correspondence and papers and ensuring the effective management of
specific tasks, reporting and analysis across a range of specialties, functions
and projects.
About us
The Yorkshire and Humber
(Y&H) Dental Commissioning Team is hosted by Humber and North Yorkshire
(HNY) Integrated Care Board (ICB) but works across the 3 ICB areas of HNY,
South Yorkshire and West Yorkshire.
Through
a hybrid working environment of both home-working and in-office days, you will
work with like-minded individuals who are keen to improve access to dental
services and to improve health outcomes of those living across Y&H.
It is a hard-working and busy team, with many competing priorities, but very
rewarding and fast-paced, with plenty of opportunity to learn from others and
develop your skills. This role offers a unique opportunity to join a
relatively new team, to help shape services and to deliver on emerging national
priorities for dental services.
HNYICB
is a large employer, offering a range of benefits to its staff including, but
not limited to: NHS Pension, generous annual leave entitlement, car lease
schemes and access to Employee Support services.
Job description
Job responsibilities
The successful candidate will
be able to
Work effectively within the wider team.
Wok within the regulatory framework for dental
contracts and understand contracting and commissioning issues.
Collaborate with colleagues internally and
externally to ensure the organisations mandatory functions, initiatives and
services are delivered within agreed timescales.
Support best practice, service improvement and
contractual compliance.
Work with the BSA and other systems relating to
the administration and management of dental contracts.
Provide Contract reports and data when required.
Support commissioning of projects and support
with procurement acing in accordance with standard financial instructions and
orders.
Support in the day to day range of contract
management matters
Job description
Job responsibilities
The successful candidate will
be able to
Work effectively within the wider team.
Wok within the regulatory framework for dental
contracts and understand contracting and commissioning issues.
Collaborate with colleagues internally and
externally to ensure the organisations mandatory functions, initiatives and
services are delivered within agreed timescales.
Support best practice, service improvement and
contractual compliance.
Work with the BSA and other systems relating to
the administration and management of dental contracts.
Provide Contract reports and data when required.
Support commissioning of projects and support
with procurement acing in accordance with standard financial instructions and
orders.
Support in the day to day range of contract
management matters
Person Specification
Experience
Essential
- Significant administrative experience including initiating and maintaining office systems.
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint, Teams
- Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
- Experience and understanding of evaluating and measuring the performance of health services
- Workforce development Knowledge and experience
- Previous experience in a similar role in the public sector or within the NHS
Desirable
- NHS Contract Management experience
- Dental Experience
- Knowledge of commissioning of NHS services
Skills and Competencies
Essential
- Good communication skills
- Standard keyboard skills
- Ability to work under pressure and to tight deadlines.
- Able to manage own workload within agreed parameters.
- Understanding of Confidentiality and Data Protection Act.
- Understanding of the NHS Understanding of the importance of patient, public and community involvement
- Understanding of the voluntary, community and social enterprise sector Understanding of and commitment to equality of opportunity, diversity and inclusion, and good working relationships.
- Clear communicator with excellent written, data entry, minute taking and presentation skills: capable of constructing and delivering clear information to a range of audiences.
- Ability to work under pressure in a busy working environment and able to multi-task.
- Able to work on own initiative, organising and prioritising own workload to changing and sometimes tight deadlines.
- Effective team working.
- Ability to work without supervision.
- An ability to maintain confidentiality and trust.
- Positive and flexible approach to work.
- Commitment to continuing professional development.
- Professional, calm, and efficient.
Desirable
- Working in large, complex, multiprofessional organisations
- Experience of organising events
- Understanding of the NHS and challenges faced
Qualifications
Essential
- Educated to Degree Level or equivalent knowledge and experience
- Project Management Processes
Desirable
- Evidence of further study and personal development
Person Specification
Experience
Essential
- Significant administrative experience including initiating and maintaining office systems.
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint, Teams
- Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
- Experience and understanding of evaluating and measuring the performance of health services
- Workforce development Knowledge and experience
- Previous experience in a similar role in the public sector or within the NHS
Desirable
- NHS Contract Management experience
- Dental Experience
- Knowledge of commissioning of NHS services
Skills and Competencies
Essential
- Good communication skills
- Standard keyboard skills
- Ability to work under pressure and to tight deadlines.
- Able to manage own workload within agreed parameters.
- Understanding of Confidentiality and Data Protection Act.
- Understanding of the NHS Understanding of the importance of patient, public and community involvement
- Understanding of the voluntary, community and social enterprise sector Understanding of and commitment to equality of opportunity, diversity and inclusion, and good working relationships.
- Clear communicator with excellent written, data entry, minute taking and presentation skills: capable of constructing and delivering clear information to a range of audiences.
- Ability to work under pressure in a busy working environment and able to multi-task.
- Able to work on own initiative, organising and prioritising own workload to changing and sometimes tight deadlines.
- Effective team working.
- Ability to work without supervision.
- An ability to maintain confidentiality and trust.
- Positive and flexible approach to work.
- Commitment to continuing professional development.
- Professional, calm, and efficient.
Desirable
- Working in large, complex, multiprofessional organisations
- Experience of organising events
- Understanding of the NHS and challenges faced
Qualifications
Essential
- Educated to Degree Level or equivalent knowledge and experience
- Project Management Processes
Desirable
- Evidence of further study and personal development
