Job summary
The Integrated Care Board -
North East Lincolnshire place - is responsible for commissioning high quality
health and adult social care services for a population of approximately
157,000. We work closely with providers of health and care services, local
government, regulatory bodies, voluntary organisations, carer groups, users of
services and the general public. We do
this to ensure high quality, safe and effective services and achieve the best
health and care outcomes for our local population.
We are seeking a highly motivated and
enthusiastic individual to join the team as a Project Officer. The post holder will
be a key member of the team whose over-arching goal is to ensure robust
arrangements are in place to deliver a sustainable and high-quality integrated
health and social care system by enabling, promoting and supporting the
effective use of data, information, knowledge and technology to improve, inform
and support a portfolio of projects, services, and initiatives.
Main duties of the job
The post holder will provide high
quality support to the Strategic Leads within the Care and Independence Team
which will include an array of tasks including the implementation of change
projects, implementing project data collection systems that will provide
accurate and timely information, providing business support functions to
organise meetings or events and assist in the diary management of individuals
in connection with the portfolio of work. The post holder will also support service
user, patient and public engagement in the development of our strategies,
business plans and programmes of work making adjustments as required.
The post holder will participate in relevant
internal and external working groups/ projects, services and initiatives to
provide information and analytical advice and will communicate information,
issues and progress updates, including briefings and reports, to their line
manager and the Strategic Leads.
It is essential that the
successful candidate has excellent computer skills and a wide knowledge of
Microsoft applications including outlook, word, excel and Microsoft Teams. The
successful candidate will have the ability to work under their own initiative,
be flexible, conscientious and be willing to learn new skills.
Strict
adherence to the rules of confidentiality must be maintained.
About us
The ICB welcomes all applicants, however, we must
remind applicants that we currently do not hold a Tier 2 sponsorship license
(now called Skilled Worker visa sponsorship). Can we politely ask this is
considered before applying for this position.
Our
organisation is driven by our strategic objectives and organisational values
and we look for people who are strongly aligned with them.
The
Care and Independence Team forms a key part of the integrated Health and Care
Partnership in North East Lincolnshire, and is formed of health and social care
staff who work together under the leadership of the Director of Adult Services.
The team is supportive, and encourages innovation and autonomous working. This vacancy would suit someone who would
like to work for a genuinely integrated health and care team and broaden their
knowledge and skills within this integrated way of working.
The team works in an
agile way, including a mixture of office and home-based working. We also offer
flexible working opportunities to support an effective work and home life
balance.
Job description
Job responsibilities
The
post holder will communicate effectively and support our stakeholders to
develop innovation and implement projects in line with North East Lincolnshire
priorities. The post holder will be an
excellent communicator, have change management skills and be experienced in
working with a range of professionals across the North East Lincolnshire Health
and Care Partnership (NELHCP), users of services, carers and the public.
As part of
this post the individual will be a key member of the team delivering a wide
scope of initiatives and would be expected to input as a member of the team to
achieve project objectives including:
Support, facilitate and coordinate the
development of the NEL health and care partnership development plans, operating
plans and business functions through liaison and communication with internal
and external stakeholders
Ensure
accurate and timely information is provided to support reporting against these
plans
Manage
and support the implementation of change projects
Provide
business support to a range of groups related to provider and partnership
management, strategy and business planning
Contribute
to regular service reviews collating and analysing data, investigating
service issues and researching best practice
Develop
productive relationships with a range of internal and external stakeholders to
ensure an integrated approach to commissioner programmes
Manage
and support the timeliness of project plans and escalate issues as required
Prepare
reports, presentations and updates for managers
Support
the success of the NELHCP through the appropriate use of corporate management
and governance systems and processes
Report
clear outcomes and deliverables that will be monitored by the Director of Adult
Services and reports routinely provided to the NELHCPs key committees
The
post holder will be responsible for all aspects of the projects as agreed with
the Director of Adult Services.
Please see attached job description for further details
Job description
Job responsibilities
The
post holder will communicate effectively and support our stakeholders to
develop innovation and implement projects in line with North East Lincolnshire
priorities. The post holder will be an
excellent communicator, have change management skills and be experienced in
working with a range of professionals across the North East Lincolnshire Health
and Care Partnership (NELHCP), users of services, carers and the public.
As part of
this post the individual will be a key member of the team delivering a wide
scope of initiatives and would be expected to input as a member of the team to
achieve project objectives including:
Support, facilitate and coordinate the
development of the NEL health and care partnership development plans, operating
plans and business functions through liaison and communication with internal
and external stakeholders
Ensure
accurate and timely information is provided to support reporting against these
plans
Manage
and support the implementation of change projects
Provide
business support to a range of groups related to provider and partnership
management, strategy and business planning
Contribute
to regular service reviews collating and analysing data, investigating
service issues and researching best practice
Develop
productive relationships with a range of internal and external stakeholders to
ensure an integrated approach to commissioner programmes
Manage
and support the timeliness of project plans and escalate issues as required
Prepare
reports, presentations and updates for managers
Support
the success of the NELHCP through the appropriate use of corporate management
and governance systems and processes
Report
clear outcomes and deliverables that will be monitored by the Director of Adult
Services and reports routinely provided to the NELHCPs key committees
The
post holder will be responsible for all aspects of the projects as agreed with
the Director of Adult Services.
Please see attached job description for further details
Person Specification
Qualifications
Essential
- First degree or relevant professional qualification or equivalent experience
- Significant administrative / project support / PMO / performance /commissioning support previous experience
- Demonstrable experience in dealing with the external customers and dealing with sensitive and confidential information.
- Intermediate knowledge of IT systems and software programmes such as MS Project, Excel, PowerPoint, Access, Word and Outlook.
- Understanding of Confidentiality and Data Protection Act.
- Knowledge of NHS and social care issues
Desirable
- Project management Qualification
- Prince 2
Experience
Essential
- Minimum of 3 years
- administrative experience in a complex organisation
- Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information /instructions to staff and service users
- Ability to work under pressure in a busy working environment and able to multi-task
- Effective team working
Desirable
- NHS or local authority experience
- Knowledge and experience of programme management
- Experience of supporting
- change projects
- Minute taking
Skills and Attributes
Essential
- KSF core dimensions appropriate to the level of the role
- Confident and effective verbal and written communicator
- Experience of supporting staff across directorates or departments to facilitate participation
- Expert knowledge of administrative systems and processes
- Knowledge of business case procedures
- Experience of using judgement to deal appropriately with telephone and electronic forms of communication
- Experience of drafting, editing and producing correspondence, reports and other documents
- Experience of coordinating the development of plans from a variety of sources and contributors
- Ability to identify and disseminate comprehensive information, including best practice and comparative data, to support commissioning decisions
- An ability to maintain confidentiality and trust
- Professional, calm and efficient manner
- Resourceful, enthusiastic and provide excellent administrative support to the team.
Desirable
- Experience of project management and associated support requirements
- Knowledge of planning and commissioning systems and processes in health and social care systems
- Experience of using information to solve problems, support performance monitoring and facilitate decision making
- Commitment to continuing professional development
- Positive and flexible approach to work
Person Specification
Qualifications
Essential
- First degree or relevant professional qualification or equivalent experience
- Significant administrative / project support / PMO / performance /commissioning support previous experience
- Demonstrable experience in dealing with the external customers and dealing with sensitive and confidential information.
- Intermediate knowledge of IT systems and software programmes such as MS Project, Excel, PowerPoint, Access, Word and Outlook.
- Understanding of Confidentiality and Data Protection Act.
- Knowledge of NHS and social care issues
Desirable
- Project management Qualification
- Prince 2
Experience
Essential
- Minimum of 3 years
- administrative experience in a complex organisation
- Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information /instructions to staff and service users
- Ability to work under pressure in a busy working environment and able to multi-task
- Effective team working
Desirable
- NHS or local authority experience
- Knowledge and experience of programme management
- Experience of supporting
- change projects
- Minute taking
Skills and Attributes
Essential
- KSF core dimensions appropriate to the level of the role
- Confident and effective verbal and written communicator
- Experience of supporting staff across directorates or departments to facilitate participation
- Expert knowledge of administrative systems and processes
- Knowledge of business case procedures
- Experience of using judgement to deal appropriately with telephone and electronic forms of communication
- Experience of drafting, editing and producing correspondence, reports and other documents
- Experience of coordinating the development of plans from a variety of sources and contributors
- Ability to identify and disseminate comprehensive information, including best practice and comparative data, to support commissioning decisions
- An ability to maintain confidentiality and trust
- Professional, calm and efficient manner
- Resourceful, enthusiastic and provide excellent administrative support to the team.
Desirable
- Experience of project management and associated support requirements
- Knowledge of planning and commissioning systems and processes in health and social care systems
- Experience of using information to solve problems, support performance monitoring and facilitate decision making
- Commitment to continuing professional development
- Positive and flexible approach to work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
