Workforce Analyst

Job description

Job responsibilities

Based within the Humber and North Yorkshire Health and Care Partnership you will work across the whole system you will provide an expert workforce analytical service with the aim of:

Supporting the annual operational planning process, its long-term workforce plan and associated recruitment and retention plans

Providing the ICB Workforce Board and other committees with accurate, detailed workforce data, intelligence, and information

Building bespoke workforce databases and dashboards to help focus the ICB People Team resources on the important areas of workforce development

Supporting our Education and Training Team in determining the number of under-graduate student placements needed

Supporting our Best Place to Work Team in understanding our workforces sense of job satisfaction and morale, including what we can do to improve areas of concern and share best practice

Providing an expert data analysis service to meet the ad hoc requests we receive from system partners to support service transformation schemes

You will be employed by Humber and North Yorkshire Integrated Care Board but will operate at system-level. This means you will work across a large health and care system to support all partnership organisations to reach our system aspirations.

This role will be formally based at one of our ICB offices but we offer access to flexible and hybrid (home) working. We welcome applications for part-time or job-sharing arrangements.

Occasionally some travel will be required across Humber and North Yorkshire to visit providers, attend events and to train end users in the dashboards and databases that you create.

Person Specification

Qualifications

Essential

• Educated to degree level in relevant subject such as Mathematics, Economics, Statistics, Operational Research, or a related quantitative or analytical discipline or equivalent level of experience of working at a similar level in an analytical/specialist area.
• Further training or significant experience in project management, business development or business/service transformation to post-graduate diploma level

Desirable

• Knowledge of Royal College, NICE etc clinical workforce standards in the health and care sector
• Knowledge of the NHS People Plan
• Knowledge and experience of NHS data definitions and statutory reporting.

Experience

Essential

• Expert knowledge in statistical, data analysis and data modelling, visualisation, and dashboard creation software such as Tableau, Microsoft Power BI and DAX scripting, Excel and ClickView.
• Experience of creating and interpreting Statistical Process Charts
• Experience of project management, financial management or supporting change management processes.
• Ability to develop and maintain information systems
• Competent in using the Internet and information bases.
• Practical experience of database and dashboard design.
• Ability to demonstrate understanding of other functions/roles within the Trust.
• Ability to develop and provide training confidently to both users, for locally developed Information solutions and to Information staff when sharing expertise i.e. dashboards and reporting tools.
• Appreciation of security and confidentiality within the NHS in relation to staff and patient sensitive information.
• Knowledge of data security, business confidentiality and information governance

Desirable

• Experience of workforce planning in the health and care sector
• Experience of working within the public sector, NHS, local government or health and care providers
• Knowledge of NHS workforce performance targets.

Skills and Attributes

Essential

• Ability to provide and receive complex communications in a manner that is easily understood by the recipient
• Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
• Experience of delivering presentations to large audiences (face to face and virtually)
• Demonstrable experience of creating business reports, delivering clear ideas and concepts concisely and accurately for diverse multidisciplinary audiences.
• Skilled in developing efficient collaborative working relationships with key stakeholders
• Ability to develop and maintain stakeholder networks.
• Ability to analyse and interpret highly complex data and information, preempt, and evaluate issues, and design recommendations and appropriate course(s) of action to address the issues.
• Problem solving skills and ability to respond to sudden unexpected demands.
• Strategic thinking ability to anticipate.
• Able to make a connection between their work and the benefit to all stakeholders
• Attention to detail combined with the ability to extract key messages from complex analysis.
• Independent thinker with demonstrated good judgement, problem-solving and analytical skills
• Takes decisions on sensitive and contentious issues where there may be several courses of action.
• Standard keyboard skills with the ability to manipulate large dataset within software programmes.
• Able to work unsupervised on own initiative, organising and prioritising own and other workloads to changing and often tight deadlines.
• Works well with others, is positive and helpful, listens, involves, respects, and learns from the contribution of others
• Presents a positive role model to all stakeholders, promoting a culture of continuous improvement, innovation and creativity

Employer details

Employer name

Humber and North Yorkshire Integrated Care Board (857)

Address

NHS Humber and North Yorkshire

Integrated Care Board

1 Grimbald Crag Court

Knaresborough

HG5 8QB

Employer's website

https://humberandnorthyorkshire.icb.nhs.uk/ (Opens in a new tab)