Job summary
An exciting opportunity has
arisen to join the Transformational HR team at Humber and North Yorkshire
Integrated Care Board (ICB) to cover a period of Maternity Leave. The
successful candidate will be integral to the team as we work towards transforming
and re-shaping the internal HR and OD service and providing a high quality,
responsive service to all our employees and managers.
The Transformational HR Team is
part of the ICBs wider People Directorate, which provides system leadership
and collaboration opportunities to deliver People initiatives across all
sectors, professions and backgrounds across the Humber and North Yorkshire Health
and Care Partnership.
This is a varied,
exciting, challenging but rewarding role. The Workforce
Support Officer will provide comprehensive administrative support to the
Transformational HR team and be the first point of contact for enquiries
relating to recruitment, payroll and workforce information.
Main duties of the job
As a key member of the HR team, you will be responsible for the
provision of high quality administrative support; ranging from advising and
supporting candidates through the recruitment process to investigating and
responding to enquiries from internal and external sources as well as the
maintenance and accurate input of data on to the Electronic Staff Records (ESR)
system.
You will deliver training on a 1:1 basis or in small groups and present
updates at ICB staff briefings relating to current processes or the implementation
of new processes including recruitment, appraisals, pay progression and the ESR
Manager Self Service function. You will
also be responsible for the day to day management of an HR Administrator.
You will need to quickly
establish relationships with teams or external organisations such as
Occupational Health, payroll providers, NHS jobs and the Disclosure and Barring
service.
About us
NHS Humber and North Yorkshire Integrated Care Board (ICB) is responsible for planning and arranging the provision of NHS services to meet the diverse health needs of a population of 1.7 million people. Our area reaches over 1,500 square miles and includes the cities of Hull and York and the large rural areas across East Yorkshire, North Yorkshire and Northern Lincolnshire.
The ICB is part of the Humber and North Yorkshire Health and Care Partnership, one of 42 Integrated Care Systems (ICS) across England to meet health and care needs, coordinate services and plan in a way that improves population health and reduces inequality between groups. The Health and Care Partnership comprises of NHS organisations, local councils, health and care providers and voluntary, community and social enterprise (VCSE) organisations.
Job description
Job responsibilities
Current NHS staff- Secondoment opportunity only 12 months
Non NHS- Fixed term 12 months
1.
To be
responsible for a comprehensive recruitment service for the ICB.
2.
To
liaise with applicants, managers and others (e.g. Occupational Health , DBS,
referees etc ) in undertaking pre-employment checks to ensure the correct
checks are undertaken for new employees
3.
To be
responsible for the maintenance and accurate input of employee data onto the
Workforce Information System Electronic Staff Record (ESR) ensuring the
schedule of monthly deadlines are met.
4.
Assist
in the provision of a workforce information service through the timely
production and retrieval of workforce reports/data for internal and external
purposes, using judgement to identify any anomalies or discrepancies.
5.
Maintain
data quality of information on ESR ensuring information is up to date and
relevant.
6.
Respond
to enquiries relating to workforce information and associated employee terms
and conditions of service.
7.
Ensures
that contractual documentation is provided to employees in line with
established HR standards
8.
Responsible
for the administration and setting up of Learning and Development courses in
ESR
9.
Support HR system data cleanse projects
Job description
Job responsibilities
Current NHS staff- Secondoment opportunity only 12 months
Non NHS- Fixed term 12 months
1.
To be
responsible for a comprehensive recruitment service for the ICB.
2.
To
liaise with applicants, managers and others (e.g. Occupational Health , DBS,
referees etc ) in undertaking pre-employment checks to ensure the correct
checks are undertaken for new employees
3.
To be
responsible for the maintenance and accurate input of employee data onto the
Workforce Information System Electronic Staff Record (ESR) ensuring the
schedule of monthly deadlines are met.
4.
Assist
in the provision of a workforce information service through the timely
production and retrieval of workforce reports/data for internal and external
purposes, using judgement to identify any anomalies or discrepancies.
5.
Maintain
data quality of information on ESR ensuring information is up to date and
relevant.
6.
Respond
to enquiries relating to workforce information and associated employee terms
and conditions of service.
7.
Ensures
that contractual documentation is provided to employees in line with
established HR standards
8.
Responsible
for the administration and setting up of Learning and Development courses in
ESR
9.
Support HR system data cleanse projects
Person Specification
Experience
Essential
- Previous extensive experience using Microsoft Office packages (word/excel/databases) and working in a busy office environment.
- Recent experience of work involving regular and accurate data inputting to strict deadlines.
- Experience of investigating and resolving queries through the application of relevant work procedures.
- Previous administrative experience
Desirable
- Previous NHS experience
- Previous experience of working with the Electronic Staff Record system (ESR)
- Previous recruitment / payroll experience
-
- Previous experience working within an HR department
Qualifications
Essential
- Educated to diploma level or equivalent level of experience
- Knowledge of a range of HR and administrative procedures
Skills and Attributes
Essential
- Excellent organisational skills
- Excellent communication skills
- Ability to work to strict deadlines, and on own initiative.
- Possess a flexible attitude towards work
- Ability to multi-task and manage a diverse workload
- Ability to gain an understanding of NHS Terms and Conditions of Service and accurately apply to routine and non-routine enquiries.
- Ability to work as part of a team and be adaptable.
- Awareness of confidentiality when dealing with staff information.
- Excellent interpersonal skills with ability to explain complex and routine information to all levels of staff and external contacts.
- Ability to prioritise own workload and meet strict deadlines in addition to using own initiative.
- Ability to work methodically and accurately using own initiative as and when appropriate
Person Specification
Experience
Essential
- Previous extensive experience using Microsoft Office packages (word/excel/databases) and working in a busy office environment.
- Recent experience of work involving regular and accurate data inputting to strict deadlines.
- Experience of investigating and resolving queries through the application of relevant work procedures.
- Previous administrative experience
Desirable
- Previous NHS experience
- Previous experience of working with the Electronic Staff Record system (ESR)
- Previous recruitment / payroll experience
-
- Previous experience working within an HR department
Qualifications
Essential
- Educated to diploma level or equivalent level of experience
- Knowledge of a range of HR and administrative procedures
Skills and Attributes
Essential
- Excellent organisational skills
- Excellent communication skills
- Ability to work to strict deadlines, and on own initiative.
- Possess a flexible attitude towards work
- Ability to multi-task and manage a diverse workload
- Ability to gain an understanding of NHS Terms and Conditions of Service and accurately apply to routine and non-routine enquiries.
- Ability to work as part of a team and be adaptable.
- Awareness of confidentiality when dealing with staff information.
- Excellent interpersonal skills with ability to explain complex and routine information to all levels of staff and external contacts.
- Ability to prioritise own workload and meet strict deadlines in addition to using own initiative.
- Ability to work methodically and accurately using own initiative as and when appropriate
