Job summary
An exciting opportunity has arisen within the ICB Digital Team to
support the delivery of the Shared Care Record to organisations working in
partnership in the delivery of health and care to our populations.
Your daily work will
be both varied and challenging and the successful candidate will be responsible
for supporting the team in the delivery of an exciting, ambitious, and
innovative digital agenda to support improved care for our patients.
We are
looking for a skilled, enthusiastic,
and motivated Business Change and Benefits Lead who has experience in working
within complex programmes delivering results.
Please see the Job Description for more detailed role description and
if this sounds interesting to you, please consider reaching out for an informal
chat.
Main duties of the job
The Yorkshire & Humber Care Record
(YHCR) is the strategic shared care record solution in Humber and North
Yorkshire ICS (HNY), underpinning our goal to collectively manage the
delivery of safe, effective, and patient-focused care to the whole person
through collaboration across our
health and care economy. The
YHCR product and technology stack and associated governance are operated by
Interweave, an organisation which is NHS owned, operated, and which is funded
by a collaborative ICS approach.
The HNY Shared Care Record Delivery Team
works closely with Interweave and is responsible for working with health and
care organisations in HNY to enable them to get connected to the YHCR, both
as providers of data into the shared care record and also enabling them to
consume or view patient data for direct care purposes from other
organisations. The work of the team is central in enabling HNY to realise the
clinical, patient, efficiency, and cost-saving benefits of shared care
records.
About us
The ICB welcomes all applicants, however, we must
remind applicants that we currently do not hold a Tier 2 sponsorship license
(now called Skilled Worker visa sponsorship). Can we politely ask this is
considered before applying for this position.
NHS Humber and North Yorkshire Integrated Care Board (ICB) is responsible for planning and arranging the provision of NHS services to meet the diverse health needs of a population of 1.7 million people. Our area reaches over 1,500 square miles and includes the cities of Hull and York and the large rural areas across East Yorkshire, North Yorkshire and Northern Lincolnshire.
The ICB is part of the Humber and North Yorkshire Health and Care Partnership, one of 42 Integrated Care Systems (ICS) across England to meet health and care needs, coordinate services and plan in a way that improves population health and reduces inequality between groups. The Health and Care Partnership comprises of NHS organisations, local councils, health and care providers and voluntary, community and social enterprise (VCSE) organisations.
Job description
Job responsibilities
Current NHS - 2 Years Secondoment
Non NHS - 2 years fixed term
The Shared Care Record Business Change & Benefits Manager role is a key position within the team, and the post holder will have responsibility for leading the business change and benefits management for the HNY Shared Record Programme and health and care organisations in a variety of care settings that work with the programme. The role will be responsible for coordinating a programme of activities and resources in support of the programme portfolio, change activities, and in collaboration with Project Managers and organisations embedding new skills and ways of working to support realisation of core Shared Record benefits. Supporting the identification, quantification, analysis, planning, tracking and realisation of benefits within projects and advising key stakeholders on the activities/changes required to drive benefits. Articulating to partners and stakeholders the change and benefits strategy for the HNY Shared Record Programme. Ultimately working to ensure the Shared Record is embedded into organisation BAU once projects complete and benefits can be realised.
Job description
Job responsibilities
Current NHS - 2 Years Secondoment
Non NHS - 2 years fixed term
The Shared Care Record Business Change & Benefits Manager role is a key position within the team, and the post holder will have responsibility for leading the business change and benefits management for the HNY Shared Record Programme and health and care organisations in a variety of care settings that work with the programme. The role will be responsible for coordinating a programme of activities and resources in support of the programme portfolio, change activities, and in collaboration with Project Managers and organisations embedding new skills and ways of working to support realisation of core Shared Record benefits. Supporting the identification, quantification, analysis, planning, tracking and realisation of benefits within projects and advising key stakeholders on the activities/changes required to drive benefits. Articulating to partners and stakeholders the change and benefits strategy for the HNY Shared Record Programme. Ultimately working to ensure the Shared Record is embedded into organisation BAU once projects complete and benefits can be realised.
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent experience
- Project management qualification, such as PRINCE 2 Practitioner or demonstrable equivalent experience.
- Understanding of the digital NHS and/or social care landscape, suppliers, challenges and priorities.
- Knowledge of the current NHS and social care policy and operational environment.
Desirable
- Specialist qualification or significant experience in specialist area such as business change, benefits management, project management.
- Educated to Masters level or equivalent experience.
- Management Benefits Practitioner
- Professional affiliation/qualifications associated with digital health e.g. CHIME, NHS Digital Academy.
- Knowledge of the health and care shared care record agenda, policy drivers and market.
- Understanding of/qualification in best practice programme management methodology, such as Managing Successful Programmes (MSP).
Experience
Essential
- Experience of managing large scale, highly complex, highly sensitive and contentious business change projects.
- Significant experience of working at a similar level in other health/care settings.
- Knowledge of change management techniques through practical application.
- Demonstrable experience of working with senior digital and clinical leaders in health and/or care.
- Proven ability to deliver projects on time and to budget, with a focus on benefit realisation.
- Significant experience of successfully operating in a politically sensitive environment.
- Experience of working accurately in a fast-paced environment to meet agreed deadlines.
Desirable
- Hands-on experience of business change and benefits management in the digital health/care space
- Experience of setting up and implementing internal processes and procedures
- Experience of working within a complex matrix organisational structure.
Skills / Competencies
Essential
- Excellent verbal and written communications skills.
- Ability to exercise good judgement, and maintain discretion.
- Ability to work on own initiative and solve problems.
- Effective at managing confidential and sensitive information.
- Excellent presentation skills and experience of delivering presentations to groups and senior stakeholders.
- Proficient MS Office skills
- Ability to produce reports and co-ordinate responses to a variety of different stakeholders
Desirable
- Experience of using Microsoft Visio and Microsoft Project.
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent experience
- Project management qualification, such as PRINCE 2 Practitioner or demonstrable equivalent experience.
- Understanding of the digital NHS and/or social care landscape, suppliers, challenges and priorities.
- Knowledge of the current NHS and social care policy and operational environment.
Desirable
- Specialist qualification or significant experience in specialist area such as business change, benefits management, project management.
- Educated to Masters level or equivalent experience.
- Management Benefits Practitioner
- Professional affiliation/qualifications associated with digital health e.g. CHIME, NHS Digital Academy.
- Knowledge of the health and care shared care record agenda, policy drivers and market.
- Understanding of/qualification in best practice programme management methodology, such as Managing Successful Programmes (MSP).
Experience
Essential
- Experience of managing large scale, highly complex, highly sensitive and contentious business change projects.
- Significant experience of working at a similar level in other health/care settings.
- Knowledge of change management techniques through practical application.
- Demonstrable experience of working with senior digital and clinical leaders in health and/or care.
- Proven ability to deliver projects on time and to budget, with a focus on benefit realisation.
- Significant experience of successfully operating in a politically sensitive environment.
- Experience of working accurately in a fast-paced environment to meet agreed deadlines.
Desirable
- Hands-on experience of business change and benefits management in the digital health/care space
- Experience of setting up and implementing internal processes and procedures
- Experience of working within a complex matrix organisational structure.
Skills / Competencies
Essential
- Excellent verbal and written communications skills.
- Ability to exercise good judgement, and maintain discretion.
- Ability to work on own initiative and solve problems.
- Effective at managing confidential and sensitive information.
- Excellent presentation skills and experience of delivering presentations to groups and senior stakeholders.
- Proficient MS Office skills
- Ability to produce reports and co-ordinate responses to a variety of different stakeholders
Desirable
- Experience of using Microsoft Visio and Microsoft Project.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.