Quality and Patient Safety Lead

Job description

Job responsibilities

Interviews Friday 26th May

To deliver on a range quality and patient safety assurance and monitoring activities, which will ensure that the NORTH LINCOLNSHIRE ICB PLACE is effectively sighted on the quality of care for all patients, and confirm whether such care meets both nationally and locally agreed contractual standards. The work will include but not restricted to provider quality assurance visits reviewing KPIs and CQUIN data from a quality and patient safety perspective.

To lead detailed analytical reviews of incident investigations, identifying key themes and trends make recommendations for, and work with organisations to deliver focused targeted actions to drive improvements in patient safety and learning proactively.

To communicate and meet regularly with commissioned providers and where appropriate attend and chair meetings on behalf of the NORTH LINCOLNSHIRE ICB PLACE to ensure the oversight of quality and challenge standards of quality and patient safety

To ensure robust and comprehensive processes are in place to gather and triangulate information and data to monitor the quality of services to ensure the early detection of any quality and or patient safety concerns from serious incidents. To advise on the content of provider KPIs and CQUINs and make appropriate recommendations. This will also include review of the evidence received from providers against their quality metrics and holding them to account where these are not achieved.

To critically review and challenge highly complex clinical situations managing often highly complex sensitive or contentious information and to negotiate and work with commissioned providers and partner agencies to identify suitable solutions that will reduce the risks of hospital admission.

To work with the Deputy Director of Nursing and Quality to continually raise standards relating to transforming care across North Lincolnshire and work with other services to reduce the risk to patients

Work closely with co-commissioners and specialised commissioning to ensure effective sharing of information and an integrated approach to quality and patient safety

To establish and maintain effective partnerships across the NORTH LINCOLNSHIRE ICB PLACE, social care and service providers

Promote quality and patient safety, innovation and partnership working

To be responsible for making judgements and recommendations regarding providers performance against key quality and patient safety indicators and standards

To prepare and contribute towards detailed analytical reports outlining the providers performance against the management of serious incidents and highlighting key themes and trends with associated action taken to mitigate future risk, improve patient safety, and present to the Quality, Performance and Finance Committee.

To lead and manage the Quality Directorates risks on the NORTH LINCOLNSHIRE ICB PLACEs risk register ensuring timely and meaningful updates are undertaken.

To lead and provide overall management of the NORTH LINCOLNSHIRE ICB PLACEs web based incident-reporting system, ensuring optimal usage by the end users and NORTH LINCOLNSHIRE ICB PLACEs administrators and fit for organisational purpose.

Person Specification

Experience

Essential

• Extensive knowledge and experience in the management of incidents
• Previous experience of working in a senior role within quality, and patient safety.
• Risk management experience and the management of risk registers
• Ability to manage a high workload and delegate where appropriate
• Extensive experience of producing highly analytical reports
• Work to strict and conflicting deadlines
• Previous experience working within the NHS or healthcare environment

Desirable

• Previous experience of working in a patient safety role
• Previous experience of managing complaints

Qualifications

Essential

• Educated to Masters level or equivalent knowledge and experience within a similar role
• Advanced ECDL
• or equivalent high degree of computer literacy
• Hold 1st Level Degree in a relevant subject

Desirable

• Health and Safety qualification.
• Project Management Qualification

Skills / Competencies

Essential

• Advanced IT skills, including MS Word, Excel, Powerpoint, Outlook.
• Excellent planning and organisational skills
• Excellent written and verbal communication skills with staff at all levels both internal and external
• Excellent report writing skills
• Attention to detail and proof reading skills
• Ability to prioritise workload and respond to changing demands
• Excellent problem solving skills
• Ability to provide and handle complex enquiries and sensitive situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Humber and North Yorkshire Integrated Care Board (857)

Address

North Lincs Place

Health Place

Brigg

DN20 8GS

Employer's website

https://humberandnorthyorkshire.icb.nhs.uk/ (Opens in a new tab)