Project Support Officer

NHS Gloucestershire Integrated Care Board

The closing date is 05 January 2025

Job summary

Are you keen to make a real contribution to transforming healthcare?

We are a large and forward-looking CCG, with a commitment to collaborative system leadership. Were now looking for a highly motivated individual to join our Transformation and Service Redesign Directorate, in a key project support role working across our priority Clinical Programmes.

Main duties of the job

The post holder should have experience within administration, some of which in a project environment and have knowledge of project management processes. The ability to communicate effectively, and build rapport and effective relationships at all levels is essential. They must have high standards of written English, punctuation and grammar along; with good communication (written and verbal) and I.T. skills.

About us

Our NHS Gloucestershire Integrated Care Board (NHS Gloucestershire) is responsible for planning and buying services to meet the health needs of local people. It also brings partners together to ensure the counties NHS provides the best possible care. Alongside our communities, we want to improve health, improve access to high quality care and support when needed and make Gloucestershire a better place for the future.

NHS Gloucestershire ICB had the best staff survey result in 2023 for proportion of staff who would recommend it as a place to work.

More information about our organisation can be found here: NHS Gloucestershire ICB (nhsglos.nhs.uk)

Date posted

23 December 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

D9843-ICB-60383SP

Job locations

Shire Hall

Westgate St

Gloucester

GL1 2TG


Job description

Job responsibilities

The ability to multi-task and work on multiple projects with frequent switching between tasks as part of day to day work is essential. The work of the team is interesting and varied, and cuts across a large range of Clinical Programmes. It involves working closely with Project Managers, Programme Managers, Service Improvement Leads and others across the programme teams.

The Project Support Officer is a key contributor to the success of the team; providing high quality project and programme support with the ability to work on their own initiative with an open-minded, versatile approach. Must be willing to offer flexibility with regards to occasional early and late working hours.

For further information, or an informal discussion about this opportunity, please contact kay.barnfield1@nhs.net

Closing date will be 5th January 2025

Interviews scheduled for 15th January 2025

The role is full-time.

Job description

Job responsibilities

The ability to multi-task and work on multiple projects with frequent switching between tasks as part of day to day work is essential. The work of the team is interesting and varied, and cuts across a large range of Clinical Programmes. It involves working closely with Project Managers, Programme Managers, Service Improvement Leads and others across the programme teams.

The Project Support Officer is a key contributor to the success of the team; providing high quality project and programme support with the ability to work on their own initiative with an open-minded, versatile approach. Must be willing to offer flexibility with regards to occasional early and late working hours.

For further information, or an informal discussion about this opportunity, please contact kay.barnfield1@nhs.net

Closing date will be 5th January 2025

Interviews scheduled for 15th January 2025

The role is full-time.

Person Specification

Planning skills

Essential

  • Skills for supporting project management.
  • Evidence of working to deadlines.

Desirable

  • Creating project or action plans.

Equality and Diversity

Essential

  • Ability to work without supervision: able to work on own initiative, organising and prioritising own workload to changing and often tight deadlines.
  • Able to prioritise and support colleagues when under pressure if appropriate.

Qualifications

Essential

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
  • Significant administrative experience including initiating and maintaining office systems.
  • Experience in dealing with the public and dealing with sensitive and confidential information.
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint.
  • Understanding of Confidentiality and Data Protection Act.
  • Ability to demonstrate how work contributes to the delivery of projects.
  • Experience of organising and administering meetings including minute
  • taking.

Desirable

  • Knowledge of NHS issues.
  • Experience of working on projects.
  • Previous experience of working in the NHS.

Personal Attributes/ Other

Essential

  • An ability to maintain confidentiality and trust.
  • Professional, calm and efficient manner.
  • Commitment to continuing professional development.
  • Positive and flexible approach to work.

Communication skills

Essential

  • Clear communicator with excellent writing and data entry skills: capable of constructing and delivering clear information as directed by CPG leads and team members.
  • Ability to work under pressure in a busy working environment and able to multi-task.
  • Effective team working.
  • Minute taking.
  • Ability to present and report information in an appropriate, clear format.
  • Problem solving skills and ability to respond to sudden unexpected demands.
  • Excellent time management skills with the ability to re-prioritise.

Desirable

  • Ability to pull together draft reports, data and letters.
Person Specification

Planning skills

Essential

  • Skills for supporting project management.
  • Evidence of working to deadlines.

Desirable

  • Creating project or action plans.

Equality and Diversity

Essential

  • Ability to work without supervision: able to work on own initiative, organising and prioritising own workload to changing and often tight deadlines.
  • Able to prioritise and support colleagues when under pressure if appropriate.

Qualifications

Essential

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
  • Significant administrative experience including initiating and maintaining office systems.
  • Experience in dealing with the public and dealing with sensitive and confidential information.
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint.
  • Understanding of Confidentiality and Data Protection Act.
  • Ability to demonstrate how work contributes to the delivery of projects.
  • Experience of organising and administering meetings including minute
  • taking.

Desirable

  • Knowledge of NHS issues.
  • Experience of working on projects.
  • Previous experience of working in the NHS.

Personal Attributes/ Other

Essential

  • An ability to maintain confidentiality and trust.
  • Professional, calm and efficient manner.
  • Commitment to continuing professional development.
  • Positive and flexible approach to work.

Communication skills

Essential

  • Clear communicator with excellent writing and data entry skills: capable of constructing and delivering clear information as directed by CPG leads and team members.
  • Ability to work under pressure in a busy working environment and able to multi-task.
  • Effective team working.
  • Minute taking.
  • Ability to present and report information in an appropriate, clear format.
  • Problem solving skills and ability to respond to sudden unexpected demands.
  • Excellent time management skills with the ability to re-prioritise.

Desirable

  • Ability to pull together draft reports, data and letters.

Employer details

Employer name

NHS Gloucestershire Integrated Care Board

Address

Shire Hall

Westgate St

Gloucester

GL1 2TG


Employer's website

https://www.nhsglos.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

NHS Gloucestershire Integrated Care Board

Address

Shire Hall

Westgate St

Gloucester

GL1 2TG


Employer's website

https://www.nhsglos.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Project Support Officer

Kay Barnfield

kay.barnfield1@nhs.net

Date posted

23 December 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

D9843-ICB-60383SP

Job locations

Shire Hall

Westgate St

Gloucester

GL1 2TG


Supporting documents

Privacy notice

NHS Gloucestershire Integrated Care Board's privacy notice (opens in a new tab)