Job summary
Job Summary
We are seeking a highly
skilled and motivated Digital Applications Analyst to join our team and assist
in effecting change through the implementation and support of a range of
digital technologies.
NHS Gloucestershire has an ambitious
digital programme supported by the Digital Transformation team. The programme supports the implementation of
digital initiatives which align with local, national, and regional priorities
supporting programmes of work across the wider Gloucestershire Integrated Care
System
The Digital Applications Analyst will
provide a proactive Digital support service to new and existing users of Health
Care systems, inclusive of supported 3rd party systems within the boundaries of
NHS Gloucestershire, e.g. Shared Care Records, Clinical Comms, web applications
and data integrations. The intention is to drive maximum clinical and
administrative benefit from digital systems. Youll have experience of
supporting a range of digital technologies and of live, dev,
test and train environments and product lifecycles. Youll need the ability to work
under pressure and to deadlines, with a good attention to detail.
Main duties of the job
The
Digital Applications Analyst will provide a proactive Digital support service
to new and existing users of Health Care systems within Gloucestershire, inclusive
of supported 3rd party systems within the boundaries of NHS Gloucestershire,
e.g. Shared Care Records, Clinical Comms web applications and data
integrations. The intention is to drive maximum clinical and administrative
benefit from digital systems.
Gloucestershire
has an ambitious digital programme supported by the Digital Transformation
team. The programme supports the
implementation of digital initiatives which align with local, national, and
regional priorities supporting programmes of work across the wider
Gloucestershire Integrated Care System
The
Digital Applications Analyst will be supporting the Digital Transformation team
to advise, deploy and configure digital healthcare technologies, including shared
care records, application web services, digital communications, collaborative
technologies, and information systems to meet organisational objectives.
The
key requirement will be to assist and support the delivery of the digital road
map in line with national strategic development plans, as well as local service
development plans linking into specific Local Health Community projects,
providing high levels of support and guidance to appropriate stakeholders.
About us
Our NHS Gloucestershire
Integrated Care Board (NHS Gloucestershire) is responsible for planning and
buying services to meet the health needs of local people. It also
brings partners together to ensure the counties NHS provides the best possible
care. Alongside our communities, we want to improve health, improve access to
high quality care and support when needed and make Gloucestershire a better
place for the future.
NHS Gloucestershire ICB
had the best staff survey result in 2023 for proportion of staff who would
recommend it as a place to work.
More information about our organisation can be found here: NHS Gloucestershire ICB (nhsglos.nhs.uk)
Job description
Job responsibilities
Key Working Relationships
ICB
Digital Transformation Team Project Leads
Healthcare
Providers including Gloucestershire Health and Care NHSFT, Gloucestershire
Hospitals NHSFT and Third Sector providers
Gloucestershire
Countywide IT Service
End
User staff across the Gloucestershire Health & Social Care community
Other
ICB Groups and their members
System
and software suppliers
Functional Responsibilitess
Assist
in the design and implementation of short and long-term plans to ensure digital
services and systems meet existing and future requirements.
Implement
policies, procedures and associated plans for the provision, receipt,
administration and use of systems and infrastructure.
Assist
in troubleshooting issues and maintenance of systems and services and liaision
with relevant parties.
Input
to planning and design within the Digital Transformation team and with external
stakeholders.
Responsible
for the training of technical and support staff, both within and beyond the
organisation, on core digital and associated IT applications.
Supervision
of junior staff including work allocation, appraisal and career development,
within the postholders technical domain.
Implement
IM&T plans, in support of medium to long term business and user needs.
Assist
in the identification of opportunities to put in place services and
technologies that will improve the experience for patients and enable
clinicians and other staff to operate safely and effectively.
Assist
in research and recommendations on products, services, protocols, and standards
in support of all infrastructure procurement.
Job description
Job responsibilities
Key Working Relationships
ICB
Digital Transformation Team Project Leads
Healthcare
Providers including Gloucestershire Health and Care NHSFT, Gloucestershire
Hospitals NHSFT and Third Sector providers
Gloucestershire
Countywide IT Service
End
User staff across the Gloucestershire Health & Social Care community
Other
ICB Groups and their members
System
and software suppliers
Functional Responsibilitess
Assist
in the design and implementation of short and long-term plans to ensure digital
services and systems meet existing and future requirements.
Implement
policies, procedures and associated plans for the provision, receipt,
administration and use of systems and infrastructure.
Assist
in troubleshooting issues and maintenance of systems and services and liaision
with relevant parties.
Input
to planning and design within the Digital Transformation team and with external
stakeholders.
Responsible
for the training of technical and support staff, both within and beyond the
organisation, on core digital and associated IT applications.
Supervision
of junior staff including work allocation, appraisal and career development,
within the postholders technical domain.
Implement
IM&T plans, in support of medium to long term business and user needs.
Assist
in the identification of opportunities to put in place services and
technologies that will improve the experience for patients and enable
clinicians and other staff to operate safely and effectively.
Assist
in research and recommendations on products, services, protocols, and standards
in support of all infrastructure procurement.
Person Specification
Communication
Essential
- Excellent written communication skills with the ability to produce and present reports to a variety of audiences.
- Highly developed oral communication skills, ranging from 1-2-1 discussions and presentations.
- An ability to convey technical information to a non-technical
- audience.
Qualifications
Essential
- Educated to degree level in a relevant subject or equivalent level of experience.
- Relevant certifications such as ITIL, Microsoft Certified Solutions Expert (MCSE), or Certified Information Systems Security Professional (CISSP)
- Good knowledge of system administration, network infrastructure, and cybersecurity protocols.
- Experience with software development methodologies and frameworks.
- Good understanding of cloud computing platforms and support of Web Services / Applications / websites.
- Knowledge of Service Management methodology (e.g., ITIL), with particular reference to Supplier Management.
- Knowledge of current developments in information and communications technology.
- Strong knowledge of IT governance frameworks and industry standards.
Desirable
- PRINCE2 Foundation qualification.
- Evidence of continuing professional development.
- Knowledge of clinical systems and the marketplace.
Personal and People Development
Essential
- Demonstrate a commitment to undertake further training and development as agreed with line manager.
- Self-motivated.
- Drive, passion, and enthusiasm, with the ability to energise, persuade and influence others effectively.
Experience
Essential
- Experience of operating at supervisory level within a large organisation.
- Track record of delivery of IT projects or system implementation to defined standard, on time and within budget.
- Evidence of effective IT supplier management.
- Experience of working collaboratively across organisational and administrative boundaries.
- Experience of facilitating delivery of complex technical systems and infrastructure.
Desirable
- Experience of advising on capital and revenue budgets.
- Experience of successful delivery across the full project lifecycle.
Skills and Abilities
Essential
- Strong analytical and problem-solving skills, with the ability to analyse complex technical issues and develop effective solutions.
- Facilitation skills to bring others together in support of effective delivery of shared outcomes.
- Ability to work independently and on own initiative, with limited supervision.
- Ability to draw on skills, experience, and knowledge to evaluate evidence and advise on a range of options.
- Attention to detail and a commitment to delivering high-quality work.
Desirable
- Planning skills with the ability to work to strict deadlines.
Person Specification
Communication
Essential
- Excellent written communication skills with the ability to produce and present reports to a variety of audiences.
- Highly developed oral communication skills, ranging from 1-2-1 discussions and presentations.
- An ability to convey technical information to a non-technical
- audience.
Qualifications
Essential
- Educated to degree level in a relevant subject or equivalent level of experience.
- Relevant certifications such as ITIL, Microsoft Certified Solutions Expert (MCSE), or Certified Information Systems Security Professional (CISSP)
- Good knowledge of system administration, network infrastructure, and cybersecurity protocols.
- Experience with software development methodologies and frameworks.
- Good understanding of cloud computing platforms and support of Web Services / Applications / websites.
- Knowledge of Service Management methodology (e.g., ITIL), with particular reference to Supplier Management.
- Knowledge of current developments in information and communications technology.
- Strong knowledge of IT governance frameworks and industry standards.
Desirable
- PRINCE2 Foundation qualification.
- Evidence of continuing professional development.
- Knowledge of clinical systems and the marketplace.
Personal and People Development
Essential
- Demonstrate a commitment to undertake further training and development as agreed with line manager.
- Self-motivated.
- Drive, passion, and enthusiasm, with the ability to energise, persuade and influence others effectively.
Experience
Essential
- Experience of operating at supervisory level within a large organisation.
- Track record of delivery of IT projects or system implementation to defined standard, on time and within budget.
- Evidence of effective IT supplier management.
- Experience of working collaboratively across organisational and administrative boundaries.
- Experience of facilitating delivery of complex technical systems and infrastructure.
Desirable
- Experience of advising on capital and revenue budgets.
- Experience of successful delivery across the full project lifecycle.
Skills and Abilities
Essential
- Strong analytical and problem-solving skills, with the ability to analyse complex technical issues and develop effective solutions.
- Facilitation skills to bring others together in support of effective delivery of shared outcomes.
- Ability to work independently and on own initiative, with limited supervision.
- Ability to draw on skills, experience, and knowledge to evaluate evidence and advise on a range of options.
- Attention to detail and a commitment to delivering high-quality work.
Desirable
- Planning skills with the ability to work to strict deadlines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
