Job responsibilities
The post holder will work with the Deputy Chief Pharmacist, Value & Operations to support the NW London ICS Chief Pharmacist.
The role of the Project Manager is to support and facilitate a structured approach to the implementation of change and improvement in medicines optimisation work across a broad range of projects and programmes, including improved financial efficiency alongside step changes in quality and performance. The role is intended to support the ICS Chief Pharmacist and Deputy Chief Pharmacist in both planning for, executing and embedding initiatives and process system change to maximise the benefits of the change for quality improvement, cost saving or both.
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
This job description is to be read in conjunction with the Generic Job Description for the band. The functions and responsibilities will include:
To support the Deputy Chief Pharmacist in working with system wide senior leaders to ensure that project support for medicines optimisation priorities relate to best value across the system, delivery of safe, high quality, clinical and cost effective programmes to improve health outcomes for patients, reducing health inequalities, reducing unwarranted variation and promoting self-care.
Contribute to performance improvement, taking a lead for identified areas where agreed.
Provide coordination of and participate in relevant internal and external working groups and provide project advice, expertise and support where requested.
Work with members of the Team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions.
Management of a risk and issues tracking mechanism and its proactive resolution and escalation processes.
The post holder is responsible for one or more project information systems.
Responsible for taking and transcribing formal minutes relating to delegated projects.
Utilisation of project management principles e.g. PRINCE for medicines national and local priorities
Support the development of business cases for prioritisation and service development for the team.
Provide project support to ensure that the ICS is supported to achieve compliance with NHS targets and priorities.
Establish effective working relationships with colleagues in NW London partner organisations to ensure maximal engagement and delivery of the NW London system objectives.
Ensure that any medicines optimisation operational processes that can be done once for NW London is done only once.
Work in a collaborative manner across the ICS to support the delivery of high quality, safe, effective, evidence informed medicines optimisation.
Facilitate appropriate links with system stakeholders to encourage knowledge sharing and learning, with respect to transformation, innovation and improvement
Develop and foster relationships with project and programme team members and ensure members can count on accurate/reliable and knowledgeable support and information about the project or other activities.
Provide training and expertise to staff involved in projects, ensuring that these skills are embedded as part of their future operational practice.
Support the Deputy Chief Pharmacist in the management of PO (Purchase Order) numbers, invoices for the team as specified by SOPs .
This is not an exhaustive list of duties; staff are therefore required to undertake any other duties commensurate with the grade and in line with the requirement of this post.
Planning, Organisation & Governance
To use change management skills to support care pathway redesign, including provision of an overview of medicines usage and transfer of care issues across patient pathways.
To be able to work alone to tight deadlines and concentrate for long periods of time on complex work.
Ensure that implementation plans, detailing tasks, activities and milestones are developed in accordance with the organisations project documentation requirements.
Ensure that local risk and issue logs are utilised for all service and cost improvement schemes.
Ensure that change control procedures are utilised when making adjustments to project plans
To ensure governance processes follow NW London Medicines Optimisation governance system utilising IMOC, Medicines Implementation Groups and wider NW London Transformation governance systems as relevant and appropriate.
Analysis and Judgement skills
Expected to possess excellent analytical skills.
Ability to collect, gather, visualise and analyse data.
Ability to interpret the problem or issue and use these skills to inform decision making.
Interrogate information and data to inform cases for change and business cases.
Analyse, interpret and present highly complex, sensitive and often contentious data to highlight issues, risks and to support decision making.
Provide data reports to support negotiation with stakeholders on actions to deliver high quality, safe, evidence based and cost effective prescribing.
Work with internal and external stakeholders to contribute to evaluation of the impact of, medicines work streams to demonstrate value and benefits to the system.
Devise and provide improvements to current management information, analysing, reporting and suggesting procedures to enhance decision making processes.
Ensure timely and accurate information analysis and reporting to management on agreed areas of work.
Prepare and present comprehensive qualitative and quantitative written reports to senior management.
Apply sound professional judgement to legal and ethical issues and to determine when to use escalation and adheres to organisational structures to do so.
Policy and Service Development
Contribute to the development of key performance indicators for the successful assessment of individual and workstream success.
To continually support development of the appropriate system wide policy in collaboration with NW London stakeholders and in conjunction with other London ICBs.
Interpreting national guidance and information and supporting sites to implement them.
Support the Deputy Chief Pharmacist with local stakeholders, to further develop the approach in NW London in the use of outcomes monitoring frameworks, which assess the value and impact from specialist treatment pathways.
Support the NW London ICB in taking appropriate action to prevent fraud and liaise with the relevant Local Counter Fraud Specialists.
Carry out audits and surveys.
Programme Management
Facilitation and mobilisation of programmes, defining clear objectives, goals, timelines and escalation processes relating to service or clinical effectiveness improvements in medicines optimisation or long term conditions.
Undertake regular measurement of project progress across the organisation, and achievement of key deliverables and outcomes. In conjunction with the wider project team and stakeholders, facilitating achievement of the quality and efficiency outcomes for the project, using data to identify any areas of underperformance and develop recommendations for proposed remedial action
Financial and Physical Resources
To support the ICS Chief Pharmacist on the future financial impact of new services impacting transformation.
Provide regular reporting on the targeting of resources and monitoring their implementation from a value for money perspective
Evaluate projects/function within identified portfolio for delivery against financial recovery/savings plans through providing sophisticated, high quality project analysis
Staff Management and Leadership
Assist with recruitment and management/supervision of roles in line with organisational structures.
To work as part of the NW London Medicines Optimisation team and provide leadership and support for all levels of staff working within it.
The post holder will be committed to the development of themselves and others and have ability to influence and motivate others.
Participate in the staff appraisal scheme and be responsible for complying with personal development programmes to meet set knowledge and competency requirements.
Work autonomously and take appropriate decisions within own competencies and areas of expertise.
Support the creation and maintenance of a learning environment and promote and ensure an environment of continual professional development.
Agree a personal development plan, actively participate in the appraisal process and maintain a CPD portfolio.
Keep own knowledge up to date in line with CPD requirements, for example development through researching best practice, networking with colleagues and seeking training opportunities.
Accountable for own professional actions guided by national protocols, policy, legislation and local guidelines.
Act on professional judgement under the guidance of the Deputy Chief Pharmacist and work on own initiative within professional boundaries and within national protocols and legislation.
Make professional decisions where appropriate and take responsibility for them. Work within professional standards of conduct, ethics and performance at all times.
Undertake training as necessary in line with development of the post.
Work collaboratively as part of the wider medicines optimisation team.
Information management
Ensure that local risk and issue logs are utilised for all service and cost improvement schemes.
Application of data analytics and other metrics to support data driven care, quality improvement
To be IT literate, write reports and give presentations effectively.
