Job summary
The North West London ICB is looking to establish a clinical effectiveness programme which will embed a systematic approach to quality improvement across North West London (NWL), to help to improve health outcomes for local residents across the entire Integrated Care System (ICS). Reporting to the Senior Information Manager for the North West London (NWL) Clinical Effectiveness (CE) Programme and to the Head of Analytics, and working closely with CE Clinical leads, the post holder will be responsible for supporting the implementation and delivery of the clinical effectiveness programmes data reporting function.
Main duties of the job
The overarching objectives for delivering accessible and robust data and information, are to support:
- Prioritisation and stratifying quality improvement support to primary care
- Engagement and empowerment of practices and their PCN representatives to deliver high quality care
- Evaluation and on-going improvement of the clinical effectiveness programme
- The operating model will be underpinned by local and NWL-level clinical leadership while allowing for local ownership and shared economies of scale; working flexibly to deliver ICS and local priorities.
The main purpose of the Senior Information Analyst is to lead the implementation of advanced information management systems and advanced data analytics, methodologies for actionable insights, fostering a data-driven culture among the team. The post holder will have to develop quality outputs and support data improvement programmes.
We are looking for someone with hands-on skills that has experience of working with clinicians and providing clinical and transformation analytics which can help improve patient pathways through quality improvement approaches.
If you are technically sound, passionate about delivering business change through systems and data, want to be challenged, organised, hard-working, flexible and enjoy a fast paced working environment, wed like to hear from you.
Informal discussions are welcome by contacting Hana Ali at hana.ali@nhs.net
About us
NHS North West London Integrated Care Board (NHS NWL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in eight boroughs across North West London: Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Royal Borough of Kensington and Chelsea and Westminster.
The local population is large and diverse, with a wide range of health and care needs that are evolving all the time. Working with our partners including Councils, NHS provider Trusts, GPs and voluntary and community organisations we plan and allocate NHS resource to deliver a wide range of services including urgent and emergency care, mental health, primary care, elective hospital services and community care.
All ICB roles work collectively to ensure our residents and patients have access to the right services when they need them as well as focusing on prevention and health promotion, supporting residents to take greater care of their own health and live longer, healthier lives.
To do this we will:
- improve outcomes in population health and healthcare
- reduce inequalities in health outcomes, experience, and access
- enhance productivity and better value for money
- support broader social and economic development within our area.
Job description
Job responsibilities
Reporting to the Senior Information Manager for the North West London (NWL) Clinical Effectiveness (CE) Programme and to the Head of Analytics, and working closely with CE Clinical leads, the post holder will be responsible for supporting the implementation and delivery of the clinical effectiveness programmes data reporting function.
CE will embed systematic improvement processes across NWL, working with Federations and PCNs to support GP practices, help to build a successful ICS and improve health outcomes for residents across NWL.
Building on successful models already established in NWL boroughs and elsewhere, the service will bring population health management and learning together to form the basis for personal, organisational and system development, and continuous improvement in outcomes.
The overarching objectives for delivering accessible and robust data and information, are to support:
- Prioritisation and stratifying quality improvement support to primary care
- Engagement and empowerment of practices and their PCN representatives to deliver high quality care
- Evaluation and on-going improvement of the clinical effectiveness programme
The Information Analyst will:
Strategic Focus
- Lead the implementation of advanced information management systems, ensuring seamless integration with existing NHS infrastructure to enhance data accessibility and streamline decision-making processes.
- Implement advanced data analytics methodologies for actionable insights, fostering a data-driven culture among the team, with the aim of optimising operations and decision-making processes within the NHS.
Operational Focus
- Possesses advanced skills in the MS Office package, with expertise in Excel, Access, and SQL.
- Advanced experience with SQL Server tools, including SSIS and T-SQL.
- Competence in utilising Business Intelligence tools, particularly Tableau reporting.
- Utilises Statistical Process Charts when appropriate for analysis and understanding.
- Understanding and application of statistical modelling and forecasting tools.
- Develops and monitors metrics for various use cases, including operational, inequalities, and performance metrics.
- Ensures the development and quality assurance of data and support of Data improvement programmes for local and national datasets.
- Keep up to date with national guidance, national datasets and local changes.
- Supports the prioritisation and coordination of requests from diverse stakeholders, providing timely updates on progress.
- Analyse complex data and effectively communicates findings to senior managers within the NHS.
- Provides detailed information and advice to influence organisational policy and decision-making in areas such as Local Delivery Plans, Performance Management, Benchmarking, and Contractual Agreements.
- Undertake ad-hoc analysis of highly complex and varied datasets upon request from service managers, often with little prior warning, under pressure to tight deadlines.
- Responsible for the establishment of systems for the collection of data to support the priorities and programmes.
- To work closely with the Analytics leads and to support the ever changing priorities of the North West London system and ensure project updates and work priorities are clear.
- Working with Data operations on understanding data processes and new data or changes to the datasets.
- Be the local Information Subject Matter Expert on:
- Acute information sets including NHS Payment Scheme, SUS, Faster SUS/SLAM, acute referral patterns, WLMDS
- 111/ LAS data
- Primary care data
- Mental health (Local and National)
- Community data (Local and National)
- Population health management
- Transformation analytics
- Population health
Job description
Job responsibilities
Reporting to the Senior Information Manager for the North West London (NWL) Clinical Effectiveness (CE) Programme and to the Head of Analytics, and working closely with CE Clinical leads, the post holder will be responsible for supporting the implementation and delivery of the clinical effectiveness programmes data reporting function.
CE will embed systematic improvement processes across NWL, working with Federations and PCNs to support GP practices, help to build a successful ICS and improve health outcomes for residents across NWL.
Building on successful models already established in NWL boroughs and elsewhere, the service will bring population health management and learning together to form the basis for personal, organisational and system development, and continuous improvement in outcomes.
The overarching objectives for delivering accessible and robust data and information, are to support:
- Prioritisation and stratifying quality improvement support to primary care
- Engagement and empowerment of practices and their PCN representatives to deliver high quality care
- Evaluation and on-going improvement of the clinical effectiveness programme
The Information Analyst will:
Strategic Focus
- Lead the implementation of advanced information management systems, ensuring seamless integration with existing NHS infrastructure to enhance data accessibility and streamline decision-making processes.
- Implement advanced data analytics methodologies for actionable insights, fostering a data-driven culture among the team, with the aim of optimising operations and decision-making processes within the NHS.
Operational Focus
- Possesses advanced skills in the MS Office package, with expertise in Excel, Access, and SQL.
- Advanced experience with SQL Server tools, including SSIS and T-SQL.
- Competence in utilising Business Intelligence tools, particularly Tableau reporting.
- Utilises Statistical Process Charts when appropriate for analysis and understanding.
- Understanding and application of statistical modelling and forecasting tools.
- Develops and monitors metrics for various use cases, including operational, inequalities, and performance metrics.
- Ensures the development and quality assurance of data and support of Data improvement programmes for local and national datasets.
- Keep up to date with national guidance, national datasets and local changes.
- Supports the prioritisation and coordination of requests from diverse stakeholders, providing timely updates on progress.
- Analyse complex data and effectively communicates findings to senior managers within the NHS.
- Provides detailed information and advice to influence organisational policy and decision-making in areas such as Local Delivery Plans, Performance Management, Benchmarking, and Contractual Agreements.
- Undertake ad-hoc analysis of highly complex and varied datasets upon request from service managers, often with little prior warning, under pressure to tight deadlines.
- Responsible for the establishment of systems for the collection of data to support the priorities and programmes.
- To work closely with the Analytics leads and to support the ever changing priorities of the North West London system and ensure project updates and work priorities are clear.
- Working with Data operations on understanding data processes and new data or changes to the datasets.
- Be the local Information Subject Matter Expert on:
- Acute information sets including NHS Payment Scheme, SUS, Faster SUS/SLAM, acute referral patterns, WLMDS
- 111/ LAS data
- Primary care data
- Mental health (Local and National)
- Community data (Local and National)
- Population health management
- Transformation analytics
- Population health
Person Specification
Planning Skills
Essential
- Demonstrated capability to plan over short, medium and long -term timeframes and adjust plans and resource requirements accordingly
- Experience of setting up and implementing internal processes and procedures.
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
Autonomy
Essential
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
Experience
Essential
- In depth knowledge and understanding of NHS and public health datasets and sources
- Excellent knowledge of statistical concepts and techniques
- Highly numerate
- Ability to extract, manipulate, analyse and interpret data at an expert level utilising advance excel skills.
- Ability to use MS Office applications for project management, communications, analysis, report writing and presentations.
- Ability to write SQL to extract data from corporate and other systems.
- Ability to communicate complex data issues simply, clearly and succinctly orally, in writing and visually to individuals and large groups of all levels and backgrounds.
- Knowledge and understanding of information governance protocols within health and care
- Ability to maintain data dictionary and educate end users on data availability
Analytical
Essential
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Experience of setting up and implementing internal processes and procedures
- Ability to identify, flag data quality issues and engage with provider/regional and national teams to take this to resolution.
- Ability to develop analysis including trend analysis, monitoring actual to plan, inequalities analysis, needs analysis and geo-spatial analysis as required by stakeholder
- Ability to develop BI dashboards using technologies like tableau and PowerBI
- Ability to automate data extracts and reports generation
Equality and Diversity
Essential
- The promotion of equality of opportunity and good working relations (providing practical leadership)
Communication Skills
Essential
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Experience of creating and giving presentations to a varied group of internal and external stakeholders
Desirable
- Quality Improvement Skills
Person Specification
Planning Skills
Essential
- Demonstrated capability to plan over short, medium and long -term timeframes and adjust plans and resource requirements accordingly
- Experience of setting up and implementing internal processes and procedures.
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
Autonomy
Essential
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
Experience
Essential
- In depth knowledge and understanding of NHS and public health datasets and sources
- Excellent knowledge of statistical concepts and techniques
- Highly numerate
- Ability to extract, manipulate, analyse and interpret data at an expert level utilising advance excel skills.
- Ability to use MS Office applications for project management, communications, analysis, report writing and presentations.
- Ability to write SQL to extract data from corporate and other systems.
- Ability to communicate complex data issues simply, clearly and succinctly orally, in writing and visually to individuals and large groups of all levels and backgrounds.
- Knowledge and understanding of information governance protocols within health and care
- Ability to maintain data dictionary and educate end users on data availability
Analytical
Essential
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Experience of setting up and implementing internal processes and procedures
- Ability to identify, flag data quality issues and engage with provider/regional and national teams to take this to resolution.
- Ability to develop analysis including trend analysis, monitoring actual to plan, inequalities analysis, needs analysis and geo-spatial analysis as required by stakeholder
- Ability to develop BI dashboards using technologies like tableau and PowerBI
- Ability to automate data extracts and reports generation
Equality and Diversity
Essential
- The promotion of equality of opportunity and good working relations (providing practical leadership)
Communication Skills
Essential
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Experience of creating and giving presentations to a varied group of internal and external stakeholders
Desirable
- Quality Improvement Skills
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
