Job summary
The main purpose of the Digital Transformation Senior Information Manager is multifaceted combining strategic and operational work. Strategically leading on enhancing data and the accessibility of our work. Operationally leading on reporting and providing analytics to the primary care team to support a data driven organisation and support decision making. Proficiency in SYSTM1 and EMIS with technical skills in SQL and excel to support the primary care.
Main duties of the job
The post holder is expected to support the analytics lead deliver the primary care analytics asks of the sector and the various stakeholders across the ICB and ICS. The senior information manager will have a strategic focus, that supports the analytics lead in implementing advanced data analytics methodologies for actionable insights, fostering a data-driven culture among the team, with the aim of optimising operations and decision-marking processes within Primary Care
This role will be assessing the information needs of primary care and ensure reporting/analytics systems are established to meet the needs. It is essential to engage and influence key stakeholders across the ICS i.e. provider teams
As will as this the Digital Transformation Senior Manager will have an operational focus, which will mean that it is essential to be proficient in Primary Care clinical systems, specifically SYSTM1 and EMIS. Possesses advanced skills in the MS Office package, with expertise in Excel, Access, and SQL. Intermediate experience with SQL Server tools, including SSIS and T-SQL. Competence in utilising Business Intelligence tools, particularly Tableau reporting.
The post holder will need to be the local Information Subject Matter Expert on:
- Primary care data
- Primary care enhanced service specification reporting
- NHS datasets including reference datasets such as ICD10, OPCS and SNOMED codes
- ICB/ICS led pathway initiatives
- Population health management
- Transformation analytics
- Population health
About us
NHS North West London Integrated Care Board (NHS NWL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in eight boroughs across North West London: Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Royal Borough of Kensington and Chelsea and Westminster.
The local population is large and diverse, with a wide range of health and care needs that are evolving all the time. Working with our partners including Councils, NHS provider Trusts, GPs and voluntary and community organisations we plan and allocate NHS resource to deliver a wide range of services including urgent and emergency care, mental health, primary care, elective hospital services and community care.
All ICB roles work collectively to ensure our residents and patients have access to the right services when they need them as well as focusing on prevention and health promotion, supporting residents to take greater care of their own health and live longer, healthier lives.
To do this we will:
- improve outcomes in population health and healthcare
- reduce inequalities in health outcomes, experience, and access
- enhance productivity and better value for money
- support broader social and economic development within our area.
Job description
Job responsibilities
The post holder is expected to support the analytics lead deliver the primary care analytics asks of the sector and the various stakeholders across the ICB and ICS. The senior information manager will
Strategic focus
- Support the Analytics lead in implementing advanced data analytics methodologies for actionable insights, fostering a data-driven culture among the team, with the aim of optimising operations and decision-making processes within primary care.
- Assess the information needs of primary care and ensure reporting/analytics systems are established to meet the needs
- Engage and influence key stakeholders across the ICS i.e. provider teams, local authorities, voluntary sector organisations, public health teams and academic organisations.
Operational focus
- Proficient in primary care clinical systems, specifically SYSTM1 and EMIS.
- Possesses advanced skills in the MS Office package, with expertise in Excel, Access, and SQL.
- Intermediate experience with SQL Server tools, including SSIS and T-SQL.
- Competence in utilising Business Intelligence tools, particularly Tableau reporting.
- Utilises Statistical Process Charts when appropriate for analysis and understanding.
- Understanding and application of statistical modelling and forecasting tools.
- Develops and monitors metrics for various use cases, including operational, inequalities, and performance metrics.
- Ensures the development and quality assurance of data from SYSTM1 and EMIS for reporting purposes.
- Ensure the development and quality assurance of data and support of Data improvement programmes for local and national datasets.
- Keep up to date with national guidance, national datasets and local changes.
- Supports the prioritisation and coordination of requests from diverse stakeholders, providing timely updates on progress.
- Analyse complex data and effectively communicates findings to senior managers within the NHS.
- Provide detailed information and advice to influence organisational policy and decision-making in areas such as Local Delivery Plans, Performance Management, Benchmarking, and Contractual Agreements
- Lead the implementation of population health analytics strategies, leveraging data management and WSIC (Whole system integrated care) to provide crucial insights for informed decisions making and targeted interventions for areas of inequality.
- Undertake ad-hoc analysis of highly complex and varied datasets upon request from service managers, often with little prior warning, under pressure to tight deadlines.
- Responsible for the establishment of systems for the collection of data to support the priorities and programmes.
- To work closely with the Analytics leads and to support the ever changing priorities of the North West London system and ensure project updates and work priorities are clear.
- Working with Data operations on understanding data processes and new data or changes to the datasets.
Be the local Information Subject Matter Expert on:
- Primary care data
- Primary care enhanced service specification reporting
- NHS datasets including reference datasets such as ICD10, OPCS and snomed codes
- ICB/ICS led pathway initiatives
- Population health management
- Transformation analytics
- Population health
Job description
Job responsibilities
The post holder is expected to support the analytics lead deliver the primary care analytics asks of the sector and the various stakeholders across the ICB and ICS. The senior information manager will
Strategic focus
- Support the Analytics lead in implementing advanced data analytics methodologies for actionable insights, fostering a data-driven culture among the team, with the aim of optimising operations and decision-making processes within primary care.
- Assess the information needs of primary care and ensure reporting/analytics systems are established to meet the needs
- Engage and influence key stakeholders across the ICS i.e. provider teams, local authorities, voluntary sector organisations, public health teams and academic organisations.
Operational focus
- Proficient in primary care clinical systems, specifically SYSTM1 and EMIS.
- Possesses advanced skills in the MS Office package, with expertise in Excel, Access, and SQL.
- Intermediate experience with SQL Server tools, including SSIS and T-SQL.
- Competence in utilising Business Intelligence tools, particularly Tableau reporting.
- Utilises Statistical Process Charts when appropriate for analysis and understanding.
- Understanding and application of statistical modelling and forecasting tools.
- Develops and monitors metrics for various use cases, including operational, inequalities, and performance metrics.
- Ensures the development and quality assurance of data from SYSTM1 and EMIS for reporting purposes.
- Ensure the development and quality assurance of data and support of Data improvement programmes for local and national datasets.
- Keep up to date with national guidance, national datasets and local changes.
- Supports the prioritisation and coordination of requests from diverse stakeholders, providing timely updates on progress.
- Analyse complex data and effectively communicates findings to senior managers within the NHS.
- Provide detailed information and advice to influence organisational policy and decision-making in areas such as Local Delivery Plans, Performance Management, Benchmarking, and Contractual Agreements
- Lead the implementation of population health analytics strategies, leveraging data management and WSIC (Whole system integrated care) to provide crucial insights for informed decisions making and targeted interventions for areas of inequality.
- Undertake ad-hoc analysis of highly complex and varied datasets upon request from service managers, often with little prior warning, under pressure to tight deadlines.
- Responsible for the establishment of systems for the collection of data to support the priorities and programmes.
- To work closely with the Analytics leads and to support the ever changing priorities of the North West London system and ensure project updates and work priorities are clear.
- Working with Data operations on understanding data processes and new data or changes to the datasets.
Be the local Information Subject Matter Expert on:
- Primary care data
- Primary care enhanced service specification reporting
- NHS datasets including reference datasets such as ICD10, OPCS and snomed codes
- ICB/ICS led pathway initiatives
- Population health management
- Transformation analytics
- Population health
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent
Experience
Essential
- Requires in-depth knowledge and experience of running Systm1/EMIS searches
- Develop, manage and maintain the primary care enhanced service reporting for the sector
- Requires in depth knowledge and understanding of NHS information
- Excellent knowledge of statistical concepts and techniques
- Knowledge and understanding of information governance processes
- Ability to write SQL and VBA to extract data from database and produce analytics as required by stakeholder
- Ability to scope requirements for analytics in discussion with stakeholders
- Ability to highlight key messages and areas of focus from analysis to support stakeholders focus on key issues
- Demonstrable experience and knowledge of NHS datasets
- Experience of interpreting guidance and delivering analysis accordingly
- Knowledge and experience of developing and delivering tableau dashboards and BI dashboard
- Experience of undertaking research on enhancing analytics and horizon scanning for new opportunities
- Substantial experience in acting as a lead analyst for a portfolio within a customer focussed organisation
- Excellent understanding of NHS provider flows, data management processes and information systems
- Ability to generate and communicate clearly complex statistical information to people at all levels in the organisation
- Ability to generate complex analysis like demand and capacity analysis, needs analysis, geo-spatial analysis and regression analysis
- In-depth Knowledge of SNOMED CT coding
Desirable
- Experience of developing databases, manipulating and interpreting data
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent
Experience
Essential
- Requires in-depth knowledge and experience of running Systm1/EMIS searches
- Develop, manage and maintain the primary care enhanced service reporting for the sector
- Requires in depth knowledge and understanding of NHS information
- Excellent knowledge of statistical concepts and techniques
- Knowledge and understanding of information governance processes
- Ability to write SQL and VBA to extract data from database and produce analytics as required by stakeholder
- Ability to scope requirements for analytics in discussion with stakeholders
- Ability to highlight key messages and areas of focus from analysis to support stakeholders focus on key issues
- Demonstrable experience and knowledge of NHS datasets
- Experience of interpreting guidance and delivering analysis accordingly
- Knowledge and experience of developing and delivering tableau dashboards and BI dashboard
- Experience of undertaking research on enhancing analytics and horizon scanning for new opportunities
- Substantial experience in acting as a lead analyst for a portfolio within a customer focussed organisation
- Excellent understanding of NHS provider flows, data management processes and information systems
- Ability to generate and communicate clearly complex statistical information to people at all levels in the organisation
- Ability to generate complex analysis like demand and capacity analysis, needs analysis, geo-spatial analysis and regression analysis
- In-depth Knowledge of SNOMED CT coding
Desirable
- Experience of developing databases, manipulating and interpreting data
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
