Borough Professional Leads x 3

Job description

Job responsibilities

This role in primary care leadership is working predominantly at borough level, with some requirement to work at NW London ICS level, to ensure that a wider range of professional voices are heard within the system. The primary aim of the role is to develop MDT ways of working to improve the health outcomes of your local population, and to standardise serious incident reporting in primary care to support the reduction in inequality and unwarranted variation in patient care received. You will sit on the ICP Board and will have a key role in assuring quality, managing risks, and identifying workforce education and training needs for the delivery of primary care transformation.

Successful candidates will be able to translate operational experience into strategic thinking and transformational leadership, whilst being able to conduct quality and service improvement, stakeholder engagement and championing excellent patient care. We are looking for a leader who is inclusive and has the ability to deliver through others whilst building excellent relationships both internally and externally.

You will be supported in your role by your borough team and local clinical leads and at NWL by the primary care, quality and BI teams.

Key Duties and Responsibilities

Foster and promote multidisciplinary working in your borough.

Provide professional leadership for all non-medical professional roles in PCNs/primary care in your borough, acting as a point of contact.

To champion patient care and patient involvement at PCN/neighbourhood and practice levels.

Develop an effective multi-disciplinary network of non-medical professional roles in your borough from across stakeholder organisations to ensure successful engagement in support of ICP developments.

To be a member of the ICP leadership who are collectively responsible for integration of health and care services at borough level and improving outcomes and reducing inequalities.

To champion the use of data and evidence on a standardised basis to drive local health and inequalities improvements.

Support serious incident reporting, investigation and reviews for ICP-wide incidents in your borough.

Work with the Local and Lead Training Hubs to ensure education and training is provided to the multi-professional workforce.

Support the Borough Medical Director in delivering local objectives and priorities.

Link and work with the NWL AHP Council to support and align workstreams that interface with primary care.

Link with relevant ICS clinical professional leads to ensure priorities are supported.

To be accountable for the delivery of NWL ICS strategic priorities and agreed local population health outcomes, together with the Borough Medical Director and the Borough Director.

To act as primary care connector and manage the interface between NWL and borough.

To be a member of the NWL Primary Care Reference Group, NWL Clinical Advisory Group, local Clinical Interface Group/Senate and other groups/committees as the job requires.

To be a member of the ICP Board.

Represent NWL at Pan-London and Regional meetings where relevant.

Functional Responsibilities

Support co-production as a way of working ensuring the key aspects of the workstream are developed with service users and experts by experience.

Maintain clear and effective lines of communication at all levels with stakeholders.

Be able to work effectively with service users, GP Practices, NHS providers as well as non-NHS providers.

Communicate information, risks, issues and dependencies, including briefings and reports to the programme team, sponsors and a range of internal and external staff.

Provide relevant and timely specialist advice and guidance on functional and information matters.

Work with key stakeholders to investigate the causes of any variance from plan/delivery targets and contribute to the implementation of solutions.

Support the development of internal and external communications where required by regular contact with the teams, stakeholders and Communications team.

Support the relevant NWL ICS programmes in the preparation of correspondence and papers.

Participate in relevant internal and external working groups/projects, services, and initiatives which may be highly complex, sensitive, political, and contain contentious information with the aim of providing information and analytical advice to the teams

Promote allied health professionals roles and competence throughout all activities, teams and services within the ICP. Strive to increase engagement with professionals within the ICP geography via advocacy, education, support and facilitating mentorship.

Operational FocusFinancial and Physical Resources:

Deliver against organisational objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines.

As a clinical leader within the ICP team, direct, contribute and support designing and delivering recovery plans.

Continually strive for delivering project/function outcomes, value for money and greater efficiency

Contribute to the financial delivery of the project ensuring it is cost effective and delivered on time.

Staff Management

None

Information Management

Work with key stakeholders to develop and implement local project data collection systems that will provide accurate and timely data.

Policy and Service Development

Actively lead and contributes to the development of key performance indicators for the successful assessment of performance.

Ensuring there are processes in place for spreading and sharing learning and outcomes.

Work with local academic organisations, drawing on their expertise and resource to support service development, Quality Improvement and evaluation.

Conceive, develop, manage, facilitate and communicate relevant research and development projects in collaboration with stakeholders.

Other

This post is subject to the terms and conditions of employment of NHS North West London.

This is not an exhaustive list of duties and the post holder is required to undertake any other duties commensurate with the grade and in line with the requirement of this post.

All staff must comply with the NHS Code of Conduct for Managers, based on the Nolan principles of public accountability.

Mandatory Safeguarding Training

NHS NW London mandatory training modules as standard, with relevant modules to be discussed, where outside current clinical role.

Professional Development

You should take ownership over and pursue a programme of continuous professional development, attending relevant training and courses.

Person Specification

Experience

Essential

• Relevant clinical experience in primary care and leadership.
• Experience of building productive and collaborative working relationships with internal and external stakeholders, working creatively toward shared goals.
• Demonstrable track record of delivery in service and education.
• Ability to foster quality improvement within clinical practice.
• Awareness and understanding of the healthcare landscape in North West London.

Desirable

• Experience of project work focusing on benefits realisation and supporting transformational change.
• Experience in liaising with NHS trusts, community organisations, medical schools and other partners and providers in leadership roles.
• Experience of clinical and educational leadership and innovation, including managing a multi-professional team.
• Trained and experienced in recruitment, selection and Equality and Diversity in the last 3 years.
• Experience of leading on clinical recruitment campaigns.
• Good working knowledge of educational support in primary care training, and health systems.
• Understanding of national, regional and local primary care workforce transformation programmes.

Qualifications

Essential

• Practicing primary care clinician (non-GP) in North West London.
• Able to demonstrate practicing primary care clinician in last 3 years with clarity of how clinical expertise has been maintained.
• Evidence of continuing professional development (CPD).
• If an applicant is non-UK trained, they will be required to show evidence of UK approved training.

Desirable

• Relevant clinical qualification.

Skills

Essential

• Excellent verbal and written communication skills.
• Excellent organisational skills with the ability to prioritise own workload and conflicting demands to meet tight deadlines.
• Ability to work as part of a team as well as independently.
• Demonstrable leadership skills and an ability to influence and motivate others.
• Ability to foster quality improvement within clinical practice.
• Judgement: having the ability to understand and interpret clinical decisions for others and make informed judgements concerning clinical priorities.
• Be innovative and responsive to change.
• Attention to detail and high level of accuracy.
• Ability to ensure robust governance processes are agreed and in place for projects.
• Ability to adapt working to changing programme requirements.
• Flexibility and willingness to travel within the ICS area to provide widespread support to continuously develop the programmes of work.

Desirable

• Excellent analytical skills.
• Project management and change management.
• Ability to produce structured work, strong presentations and deliverables.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North West London Integrated Care Board

Address

NHS North West London

15 Marylebone Road

London

NW1 5JD

Employer's website

https://www.nwlondonics.nhs.uk/ (Opens in a new tab)