Primary Care Project Delivery Manager

Job description

Job responsibilities

The primary care development and delivery portfolio will deliver an ambitious, wide ranging set of priorities that together ensure high quality, proactive and accessible primary care for the population of NW London. At the heart of the transformation programme is the delivery of resilient primary care networks (PCNs) to provide the foundation for integrated out of hospital care and population health management.

Priorities for the team will include:

· Development of effective, resilient PCNs that provide a foundation for population health management and ICP working, including embedding self-care and personalisation within local care models

· Delivery of GPFV priorities including, digital first, access and workforce

· The development of a new framework for primary care commissioning in NW London, including the ‘levelling-up’ of investment, outcome-based commissioning and a consistent offer for primary care

· Support for the GP IT programme to ensure transformation programmes are delivered in partnership with effective infrastructure and the required training and capabilities

· Delivery of national and regional targets and initiatives in line with NHSE requirements

Data-driven and outcomes-based approaches to commissioning and contracting of primary care is a core part of the portfolio and an important enabler in the transition towards a more equitable primary care landscape in NW London. The skills and expertise of the core contracting team will be key to maintaining a consistent level of business as usual alongside building a new framework for primary care commissioning.

The programme team will work in close partnership with the local primary care teams. The assistant directors of primary care in the borough teams will need to provide leadership support within the work streams and across the NW London geography as and when necessary.

Whilst primary care sits within the out of hospital programme of the ICS it extends across the majority of programme areas and will therefore need to work in a highly collaborative and flexible way supporting the delivery of the elective, urgent and emergency care, mental health, LD and autism, children and maternity and population health management programmes.

The programme portfolios reflect the agreed areas of recovery work being focused on by the NWL ICS. This role has been aligned to these areas of focus and is where post holders can expect their initial focus to be. The ICS expects to work in a dynamic and agile way and post holders will be expected to work flexible across programmes or into new programmes as these emerge. ICS priorities will be kept under review and changes to post holders work and areas of focus will be commensurate with grade.

The existing generic (Band 7) job description, person specification and knowledge & skills framework remain, however, this role specification offers information regarding current specific priorities.

• Provide a robust PMO approach to the management of programmes including:

o establishing clear project plan, timescales and outcome measures

o monitoring activity and progress against these

o providing clear reporting

o ensuring project closure is conducted thoroughly

• support the programme manager in PMO development;

All programme team members will be expected to work flexibly across the teams as and when required and the Directorate requires and actively encourages cross-working.

The role will require adopting a methodical approach to Quality Improvement through change that ensures safe, effective, patient centred timely, efficient and equitable care for patients, service users and staff.

The effects of which are measured regularly to determine whether an improvement has been achieved through system and financial benefits. Approach is to apply these methodologies to service innovation on behalf of the system to deliver strategic change to accelerate productivity by reducing waste

Duties and responsibilities

· Providing high quality support to the team to ensure that the tasks and activities are planned, managed and delivered effectively

· Actively engage and work closely with PCNs and their practices to support the delivery of services

· Build up good working relationships with both internal and external stakeholders to support matrix working.

· Working in an integrated manner with the local teams and establishing NW London-wide networks

· Project lead for various primary care work streams such as Flu, Cancer Screening and COVID

· Working closely with the Programme Managers to support in producing and updating programme plans, risk and issue logs, preparing risk reports, progress reports, and dependency logs.

· Attending and co-ordinating primary care meetings such as the System Oversight Meetings (SOM), GP Forum, etc. and supporting with forward agenda planning, preparing papers and presentations, and ensuring meetings, programme boards and committees operate within organisational standards

· Preparing presentations and data packs to present at PCN meetings and individual practice visits.

· Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers as required.

· Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting.

· Work with members of the team to develop and implement project data collection systems that will provide accurate and timely data.

· Working knowledge of Oracle SBS and experience of raising Purchase Orders, verifying and receipting of invoices (or a willingness to learn)

· Support the administrators to ensure that all administrative tasks are performed accurately and effectively

· Undertaking additional duties as requested

· Promote a culture that embraces equality and strives continuously to reduce inequality in both access and outcomes for all NW London residents

Functional responsibilities:

Reducing Inequalities

· To ensure services are developed and provided in a way that provides equal access and care for all our residents

· Promote approaches where resident’s views actively shape service and care provision

· Use data and information to actively review and monitor the impact of services and decisions on our diverse population, taking action where necessary to ensure greater equality of impact

· Ensure Equality Impact Assessments are proactively undertaken for all service developments

· Promote a culture that embraces equality and strives continuously to reduce inequality in for all NW London residents and staff

Personal Characteristics

· Able to produce consistent, high quality work with limited supervision and oversight

· Able to prioritise competing demands in a challenging delivery environment to ensure that work is delivered to tight timelines, which will occasionally be

unexpected, and support others in the delivery of similar requirements

· Able to work proactively with a ‘can do’ and customer focused attitude

· Able to manage and motivate others

· Responsive to feedback, and able to adapt working patterns as dictated by the developing programme of work

· Ensures that confidentiality is maintained at all times

· Able to remain composed in stressful situations and work under pressure

· Able to adapt to changing programme requirements

· Organised in work and in time management, with excellent attention to detail;

· A reliable team player

· Flexibility and adaptability, as there will often be a requirement to work across the programmes and teams within the Directorate as and when required, as well as occasional requirement to attend evening meetings.

Operational Focus

Financial and Physical Resources:

· Manage resources and budgets pertinent to projects

· Have budgetary responsibility for specific projects,

· Ensure compliance with Standing Orders and Standing Financial Instructions in the discharge of this responsibility.

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Information Management

· Responsible for the development of systems and frameworks to effectively monitor scheme delivery service provisions and to support future service developments

Person Specification

Qualifications

Essential

• Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
• Post-graduate degree in Management Studies or equivalent

Experience

Essential

• Significant experience of successfully operating in a politically sensitive environment
• Evidence of continued professional development
• Demonstrated experience of co-ordinating projects in complex and challenging environments
• Experience of managing risks and reporting
• Experience of drafting briefing papers and correspondence at SMT level
• Experience of monitoring budgets and business planning processes

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North West London CCG

Address

Brent Civic Centre

Engineers Way

Wembley Park

Middlesex

HA9 0FJ

Employer's website

https://www.nwlondonccg.nhs.uk/ (Opens in a new tab)