Dental Contracts and Transformation Manager

NHS Suffolk and North East Essex ICB

Information:

This job is now closed

Job summary

We are seeking a motivated, experienced and knowledgeable individual to join our team which is responsible for the commissioning of community pharmacy, optometry, dental and vaccination services. This role is focussed on dental commissioning across primary, community and secondary care, and as a senior member of the dental team, you will have the opportunity to lead on a range of transformation projects relating to various dental services and pathways, as well as being responsible for the contract management of a portfolio of service contracts.

This role is pivotal in supporting the Suffolk and North East Essex ICB to achieve its strategic priorities and plans to support the development of NHS dental services, for a population of over one million.

This role will involve working closely with a variety of partners and stakeholder across the Integrated Care System to support the development of NHS dental services. You will also have the opportunity to contribute to the improvement and support of the dental commissioning agenda.

If you are passionate about making a difference and are looking for a challenging and rewarding role, we encourage you to apply for this opportunity.

Main duties of the job

This role involves working in a team with responsibility for commissioning pharmacy, optometry, dental, and vaccination services. Several team members are responsible for the commissioning of NHS primary, community, and secondary care dental services.

The role involves two key aspects which are to lead a portfolio of dental contracts and be responsible for contract management to support the delivery of high-quality dental services.

The second aspect involves leading and delivering on a range of transformation/ commissioning projects, to support the delivery of outcomes relating in the ICB dental strategy and plan.

About us

The NHS Suffolk and North-East Essex Integrated Care Board (ICB) plans and buys healthcare services for our population. This function is commonly referred to as commissioning. To do this, we work within a budget of around £1.5 billion, which is set by NHS England, and work closely with local government and the NHS providers in our area. Our performance is judged by how well our local health and care system as a whole is working, including the health outcomes of our communities.

The ICB has delegated some authority to the three health and wellbeing alliances that operate in Suffolk and North-East Essex to act on its behalf. This is to ensure that the needs of smaller, local areas are addressed.

The ICB remains accountable for all of its functions, including those it has delegated. Local residents have a big role to play in the operation of the ICB. We rely on the experiences and perspectives of our communities to help shape our decision-making.

Date posted

13 February 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

D9710-ICB433

Job locations

Endeavour House

8 Russell Road

Ipswich

Suffolk

IP1 2BX


Aspen House

Stephenson Road

Colchester

CO4 9QR


Job description

Job responsibilities

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Job description

Job responsibilities

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Person Specification

Equality and Diversity

Essential

  • Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems in the area.

Other

Essential

  • Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
  • Used to working in a busy environment
  • Adaptability, flexibility and ability to cope with uncertainty and change
  • Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
  • Professional calm and efficient manner
  • Effective organizer, influencer and networker
  • Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
  • Completer/Finisher
  • Ability to travel routinely within the Suffolk and North East Essex footprint as required.

Autonomy/Freedom to Act

Essential

  • Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
  • Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
  • Experience of identifying and interpreting National policy. Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)

Experience

Essential

  • Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
  • Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations
  • Practical knowledge and experience of NHS contracts.
  • Experience and track record of leading and managing complex initiatives in a fast moving and high-pressure environment

Desirable

  • Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent.

Qualifications

Essential

  • Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
  • Evidence of post qualifying and continuing professional development

Skills

Essential

  • Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
  • Negotiate on difficult and controversial issues including performance and change.
  • Excellent written and verbal communication and interpersonal skills, including the ability to relate to all levels of the organisation confidently and effectively.
  • Ability to establish and sustain excellent relationships with a variety of people.
  • Experience of leading on change management and deploying effective negotiation skills.
  • Ability to plan and implement new ways of working and to share knowledge and experience with other members of the team, to promote effective and productive working practices.
  • Problem solving skills and ability to respond to sudden unexpected demands.
  • Ability to analyse complex facts and situations and develop a range of options.
  • Takes decisions on difficult and contentious issues where there may be several courses of action.
  • Strategic thinking ability to anticipate and resolve problems before they arise.
  • Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
  • Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.
  • Working knowledge of a range of Microsoft products with intermediate keyboard skills.

Desirable

  • Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
Person Specification

Equality and Diversity

Essential

  • Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems in the area.

Other

Essential

  • Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
  • Used to working in a busy environment
  • Adaptability, flexibility and ability to cope with uncertainty and change
  • Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
  • Professional calm and efficient manner
  • Effective organizer, influencer and networker
  • Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
  • Completer/Finisher
  • Ability to travel routinely within the Suffolk and North East Essex footprint as required.

Autonomy/Freedom to Act

Essential

  • Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
  • Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
  • Experience of identifying and interpreting National policy. Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)

Experience

Essential

  • Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
  • Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations
  • Practical knowledge and experience of NHS contracts.
  • Experience and track record of leading and managing complex initiatives in a fast moving and high-pressure environment

Desirable

  • Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent.

Qualifications

Essential

  • Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
  • Evidence of post qualifying and continuing professional development

Skills

Essential

  • Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
  • Negotiate on difficult and controversial issues including performance and change.
  • Excellent written and verbal communication and interpersonal skills, including the ability to relate to all levels of the organisation confidently and effectively.
  • Ability to establish and sustain excellent relationships with a variety of people.
  • Experience of leading on change management and deploying effective negotiation skills.
  • Ability to plan and implement new ways of working and to share knowledge and experience with other members of the team, to promote effective and productive working practices.
  • Problem solving skills and ability to respond to sudden unexpected demands.
  • Ability to analyse complex facts and situations and develop a range of options.
  • Takes decisions on difficult and contentious issues where there may be several courses of action.
  • Strategic thinking ability to anticipate and resolve problems before they arise.
  • Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
  • Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.
  • Working knowledge of a range of Microsoft products with intermediate keyboard skills.

Desirable

  • Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Suffolk and North East Essex ICB

Address

Endeavour House

8 Russell Road

Ipswich

Suffolk

IP1 2BX


Employer's website

https://suffolkandnortheastessex.icb.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

NHS Suffolk and North East Essex ICB

Address

Endeavour House

8 Russell Road

Ipswich

Suffolk

IP1 2BX


Employer's website

https://suffolkandnortheastessex.icb.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Nicola Brunning

Nicola.brunning@snee.nhs.uk

Date posted

13 February 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

D9710-ICB433

Job locations

Endeavour House

8 Russell Road

Ipswich

Suffolk

IP1 2BX


Aspen House

Stephenson Road

Colchester

CO4 9QR


Supporting documents

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